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Author Topic: ZiwiPeak Venison, bad seal on 6 oz cans  (Read 10847 times)
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Mark T
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« on: January 12, 2011, 11:02:55 AM »

I opened two cans of ZiwiPeak canned Venison today to find the contents spoiled. This is the first time this has happened to me with any canned food. The contents were grayish/greenish instead of the normal brown color and they smelled bad. I bought about 20 cans so I inspected all of them. They all looked the same but several had a tinny sound when tapped. I opened another and it was also bad. Then I opened a third and it was good. No visible dings on the bad ones and no swelling either. I think the seals may have failed and ceased to be airtight.

POZCVN234A
BESTBY112013  12:13

Both cans below are from the same batch. The appearance and odor of both cans are different.

                 Bad                                       Good


« Last Edit: January 12, 2011, 12:15:25 PM by Mark T » Logged
Janet
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« Reply #1 on: January 12, 2011, 06:12:12 PM »

OMG, that looks awful.  Tongue
I can't recall ever seeing anything like that and I've opened a heck of a lot of cat food cans in my life.
Geez...I hope no one actually fed that to their cats...
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Chef G
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« Reply #2 on: January 13, 2011, 05:39:33 PM »

I have used Ziwipeak for almost 3 years and have never had that problem.  Would you happen to know if those cans were made in the USA or still old stock from New Zealand?
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Mark T
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« Reply #3 on: January 13, 2011, 07:45:35 PM »

They are made in the USA.

Since the previous post I have been looking for some reliable sign that something is wrong with a can before I open it. There is a very small depression in the bottom of the can, caused by the partial vacuum of the canning process. This depression disappears when the can is opened.  On the bad cans I can see no depression and nothing changes as the tab is pulled.

Some other brands make a "whoosh" as they are opened that indicate a good seal, but with ZiwiPeak even the good ones make very little sound - so this is not a good indicator of the condition of the food.

The smell is a musty, chemical smell that lingers in the nostrils long after the can is removed, it is not a putrid rotting meat smell.

And this problem is confined to the batch number I gave previously. I'd say one in five cans I have opened is bad. All my cats love this particular food and the Lamb Recipe too so I plan to keep on feeding it.
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GKit
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« Reply #4 on: May 19, 2011, 06:12:39 PM »

I am noticing a change in the latest batch of Ziwipeak Daily Cat Venison canned cuisine Batch No POZCVN234A BESTBY 112013 12:10 and 12:08 lot as well, much like what you are describing. So far all the 3 cans I have opened have a lumpy gray appearance, and the gray color extends into the bulk. It looks very different from the Ziwipeak I have been using the last two years.

Can you describe the small depression in the bottom of the can for me (is it in the center, how big)? I looked at the rest of my 24 cans and I am not seeing any small depressions that might "pop" at all. I emailed Ziwipeak's US rep and they said that the lumpy gray appearance is how it is supposed to look, but the food looks bad to me. While it does not smell spoiled, it also does not have the same smell it used to have.

Thank you for any help you can give me. This is one of two foods my sick IBD kitty can eat, and seems to be more better than the other so I am anxious to have it as an option.
« Last Edit: May 19, 2011, 07:13:00 PM by GKit » Logged
bug
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« Reply #5 on: May 19, 2011, 07:42:09 PM »

Welcome to Itchmo, Gkit. I hope Mark will come on to help you out but he hasn't been on in awhile, so maybe there will be someone else who uses the food that can give you some information. Hang in there, and if it doesn't look right to you, don't use it.
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JJ
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« Reply #6 on: May 21, 2011, 11:04:54 PM »

Want to extend a welcome to you also GKit. Agree with bug that hopefully someone else uses this food or Mark T pops in to give you some info.
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catbird
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« Reply #7 on: May 22, 2011, 06:46:14 PM »

GKit, I'm wondering if the difference you are seeing is related to the change to the US canner for ZiwiPeak, as opposed to the New Zealand canner.   Changes in canners can make a big difference in the food.  Unfortunately, I'm aware that any food variations are hard for IBD kitties to handle, even if there isn't spoilage here or something, which is still open to question because MarkT's can was apparently spoiled.  I note that yours is from the same batch as MarkT posted, with just a little difference in the time stamp.

If this were my cat, I'd try to find a different batch of this formula.  Based on what MarkT posted, this batch is IMO suspect, and with an IBD cat, you don't want to take any risks.  Can you return the food and get a refund?
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GKit
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« Reply #8 on: May 22, 2011, 07:15:16 PM »

Thank you guys for the welcome and encouragement.  It's been a hard slog getting Gypsy a food she can eat, so this particular hiccup with her Ziwipeak has been distressing. We just got through a 5 week course of antibiotics and she could not have the Hills a/d because of her corn allergy, so having the Ziwipeak was a real lifesaver. I just bought a can of the Ziwipeak dog food to see if it had the same appearance differences, as the dog food is now also made in the USA as opposed to New Zealand, but it looked much more normal (flat, even, moist surface).  The problematic batch of Ziwipeak also seems drier than before, and certainly much so compared to the dog food.  The lumpy, dryish top surface appearance of the food is something I have never seen in a can of canned wet food like that before with any brand.  What I am seeing and reading Mark T's post, a seal issue makes sense to me.  

Since I rely so heavily on this food I am debating writing whether it's worth the effort to try to communicate with the company HQ in New Zealand since they've made such a good product for all these years. I wanted to see if I could find a "good" can in the lot so I could send pictures for comparison.  I am disappointed that the US rep's attitude seemed to be so blase as to say just to return the product if I don't "like" it.  Our local pet store has the dog food on the shelf but they have to special order the canned cat cuisine for me, so the minimum number I get is 12 cans at a time. They did say it was okay to return it, and I'm going to ask if they can help me get a different batch.
« Last Edit: May 22, 2011, 07:23:32 PM by GKit » Logged
bug
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« Reply #9 on: May 22, 2011, 08:08:55 PM »

Gkit, can you try EVO 95% Venison with Gypsy? I have one on this food and he loves it. No corn or other grain ingredients, just thickeners.
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My little babies, you'll always be in my heart. Mom will see you later. Look after each other, ok?
Mandycat
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« Reply #10 on: May 22, 2011, 08:15:37 PM »

GKit,
I'm sorry you are having a problem with this food.  I can't help with your question, but have a suggestion if you still want to communicate with MarkT about this.  The policy on this forum is that you have to have a total of at least 5 posts before you can send a PM (Personal Message) to a member.  You now only have 2 posts.  If you make 3 more posts somewhere on the forum, you can then send MarkT a PM and it will show up in his e-mail as well as on this forum.  You may have some success that way rather than waiting for him to come on-line.  He posts sporatically.  Hope this helps.
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lesliek
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« Reply #11 on: May 23, 2011, 06:11:44 AM »

Welcome Gkit ! I hope you have luck finding better lots of this or a different food Gypsy can safely eat.
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GKit
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« Reply #12 on: May 24, 2011, 05:30:30 PM »

bug, I have tried EVO; unfortunately with Gypsy we get constipation. Right now we're using a chicken and chicken liver by an outfit called "by Nature", which is so far not bad.  Being stuck with one food makes me nervous, though, because someone inevitably takes into their head to improve the formulation.  Gypsy has known issues with corn, peas, fish and yeast, so as I'm sure you can imagine, the short list is very short.  I used to cook for her and add supplements, but I think when kitty is sick the vet is understandably happier when they know you are feeding a properly formulated food, so at least they don't have to worry about that wrinkle.

Mandycat, I'll try getting up to 5 posts and emailing; thanks for the suggestion.
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caylee
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« Reply #13 on: May 24, 2011, 05:57:40 PM »

Quote
. . .vet is understandably happier when they know you are feeding a properly formulated food {bought from a store}. . .

Just because a food is made by a pet food company and sold in a store, does not mean that that food is correctly balanced. Please check out some of the other threads here at Itchmo that describe foods that either have too little or too much of something that can make our pets sick. Sometimes it IS better to home cook than to feed from a can or bag that was bought in a store.

Hugs 
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bug
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RIP little angel Katey


« Reply #14 on: May 24, 2011, 06:23:57 PM »

Don't know if it's available where you are, but have you tried Pet Valu's Performatrin pate? Not the Performatrin Ultra, which has many veggies and other things, but just the regular stuff. It's available in chicken/lamb, chicken, turkey, beef and none of them have fish, yeast, corn or peas.
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My little babies, you'll always be in my heart. Mom will see you later. Look after each other, ok?
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