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Author Topic: New Consumer affairs.com/Nutro Article  (Read 8245 times)
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catbird
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« Reply #135 on: July 15, 2008, 09:48:57 AM »

It goes on and on, doesn't it?
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kittylyda
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« Reply #136 on: July 15, 2008, 11:18:39 AM »

Weird, the CA post from the woman in Calfornia mentions lesions on the dog.  There was another reference to sores on the cats in this thread:

http://itchmoforums.com/help-with-my-sick-pet/what-could-this-be-t5507.0.html;msg74789#msg74789
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Arlo
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« Reply #137 on: July 15, 2008, 12:52:54 PM »

A vet came to the class yesterday, asking if he could audit the course. I have no problem with that at all.  Afterwards, he spent some time telling me his experience with Nutro.  I am fully aware that this is anecdotal evidence only.  I did invite him to come by the forum here, so it could be first person.

He had two dogs from two different families get very ill with liver/pancreatic issues.  Both dogs were on Nutro.  He had a receptionist call the company to try to set up a time he could speak with a vet, a food scientist, or someone in quality assurance.  The Nutro rep told the receptionist that would not be happening.  Dr. K. called the company himself.  The rep denied there were any problems with the food, told him it was a big internet hoax, and in his words, treated him like a crackpot reporting an alien abduction. He was told his clients were probably lying to him and had given their dogs Tylenol and chicken skin.  He's known those people for years and doesn't think they would lie like that.  He said that even if it turns out they did lie, he should have been able to talk to a so-called expert at Nutro.

I did tell him about Consumer Affairs.  They might be interested in his story. 

For me it is a confirmation that the customer service at Nutro went from zero to the negative column.
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catmom5
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« Reply #138 on: July 15, 2008, 01:51:27 PM »

AAAARGH! Do the Nutro people not think that this vet and others will share these experiences? Guess they think they're pulling something over on us . . . never again!!

cm5
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kaffe
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« Reply #139 on: July 15, 2008, 02:03:14 PM »

Arlo, I am absolutely shocked that Nutro would dismiss this vet's concerns like that!  This is a professional making valid enquiries to a company than makes petfood for pets he treats everyday!  I have no words to express my disgust with that Nutro rep!  It really reflects so poorly on the company he represents!
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Arlo
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« Reply #140 on: July 15, 2008, 02:21:01 PM »

Dr. K said Nutro is not the only company with problems.  He feels they're all changing factories, vendors of ingredients, formulations, etc., causing so much variation that pets almost need to be transitioned lot-to-lot.  And these lovely companies are not notifying vets of the changes. How can he recommend food, when next month it may be different.  He does farm calls and is seeing feed issues, too.  He said the pet food and feed companies tell him it's not a problem.
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catmom5
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« Reply #141 on: July 15, 2008, 02:50:07 PM »

Sounds like a good guy ~ too bad the vet associations can't bring some pressure to bear on these "food" producers. Sounds like feeding our pets (even ourselves) is a bit of a crap shoot anymore. No wonder our poor critters are having such digestive problems.
cm5
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« Reply #142 on: July 15, 2008, 07:19:03 PM »

Arlo the coverup just goes on and on and gets deeper and deeper. Can't wait for the proof to surface indicating what is it in the food that is doing this to the pets? This company could very well be hiding something that only absolute proof and a class action lawsuit will bring forth the truth as to what disabling ingredient(s) are harming pets. Pls let me know if there is ever a class action suit in the making as I want to be included to represent my dog.
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« Reply #143 on: July 16, 2008, 06:41:03 AM »

http://www.wrestling-news.com/artman/publish/article_3760.shtml
Bob Barker always said you can control the Pet population by having your pet spaded. Sadly Don Tony discovered another way. Feed your pet Nutro brand dog food. A serious warning to pet owners feeding their pets Nutro brand food. And a serious legitimate threat towards the store that sold him poisoned food (link: http://www.consumeraffairs.com/news04/2008/06/pet_food_recalls98.html)..

This was on this weeks'---I'm off to listen now ...
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Carol
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« Reply #144 on: July 16, 2008, 07:26:52 AM »

http://www.wrestling-news.com/artman/publish/article_3760.shtml
Bob Barker always said you can control the Pet population by having your pet spaded. Sadly Don Tony discovered another way. Feed your pet Nutro brand dog food. A serious warning to pet owners feeding their pets Nutro brand food. And a serious legitimate threat towards the store that sold him poisoned food (link: http://www.consumeraffairs.com/news04/2008/06/pet_food_recalls98.html)..

This was on this weeks'---I'm off to listen now ...

He mentions Don Earl of pfpsa.org sent him the CA article and he is really mad---he chose different words...I still don't know if the food was from the recall dates or it was the same as the complaints at CA now...he states he wants a public apology from the pet store where he bought it and if he doesn't get one he will force feed Nutro dog food packets to the first clerk he sees at the store...... it is really strong language still----sorry but an upset pet owner is an upset pet owner and I will overlook his vocab again!


of course I should have typed Don Earl of pfpsa.org and Itchmoforums! Wink  Glad you're one of us Don.

« Last Edit: July 16, 2008, 07:31:41 AM by Carol » Logged

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« Reply #145 on: July 16, 2008, 08:38:41 AM »


Dr. K. called the company himself.  The rep denied there were any problems with the food, told him it was a big internet hoax, and in his words, treated him like a crackpot reporting an alien abduction.


This is no different from Natura's response to us of "no other complaints", "no problems" and Midwest Labs' response that it was a "hoax and propaganda". 


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sharky
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« Reply #146 on: July 16, 2008, 10:28:19 AM »

Dr. K said Nutro is not the only company with problems.  He feels they're all changing factories, vendors of ingredients, formulations, etc., causing so much variation that pets almost need to be transitioned lot-to-lot.  And these lovely companies are not notifying vets of the changes. How can he recommend food, when next month it may be different.  He does farm calls and is seeing feed issues, too.  He said the pet food and feed companies tell him it's not a problem.

 Undecided Undecided this is what I had seen and then asked my vet and got the same answer ...  one company has changed formulas 3 times just this year ( it is JULY???
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Offly_irked
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« Reply #147 on: July 16, 2008, 11:37:43 AM »

And, thanks to the AAFCO standards, they don't have to do any feeding tests, they don't feel obligated to change the bag labels or put it on their websites.. our pets are the guinea pigs. 

I have used "good" pet food and then it changed (to the negative side) - that is upsetting & nerve wrecking. That's why I have worked so hard to get several foods my cats will eat... If those all go to the negative, I have no clue what I will do.

Since the pet food companies opted to use the word "hoax" so easily, I'm inclined to think that they know that is what THEY are doing to pet owners- and they seem very experienced at it.

I still have to say that NV has handled issues far better than Nutro, Natura, Evanger's or anybody else to date.
« Last Edit: July 16, 2008, 11:39:33 AM by Offy » Logged
Carol
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« Reply #148 on: July 16, 2008, 03:02:43 PM »

Results are back on a composite of prerecall pet food that tested positive for cyanuric acid:

http://www.pfpsa.org/news.html


well, cyanuric acid in food that was manufactured before the supposed melamine/ca incident starting in Nov 06...unopened cans....hard to dispute this Nutro! Angry 

thanks for your site Don!
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catbird
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« Reply #149 on: July 16, 2008, 03:16:39 PM »

Cameo was right!!!!!


Suddenly in about Feb or Mar 2006 Cameo (she's very savvy; a Katrina rescue) began refusing the canned Nutro.  I thought it was just because she was no longer starving and could afford to become more "picky".  I now believe this is when the contaminants first showed up, and that she knew it.

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