Yes Maybe he was out.....

But yall are right - no phone number now - just a web form with a promise to get back in touch within 2 business days.....

Doesn't give me a warm fuzzy when they leave off a means to phone them - I guess the bag of food has the phone number on it.

I do hope all is going well for them after the issues with the "nutrient dense" that went on with the different foods. They had a new news article that said that food might not be in all areas due to some updates to quality control measues, etc....

It would be nice if they, like only a handful of companies out there, put the results of the tests online..... saying something is tested and passes specs still doesn't help me understand how some members of this boards dogs got sick..... It would be good to see the proof.

They also state they have a full-time person in China that has visited the plant and audited it....past tense.... how often are the plants checked? And with the product runs at the sourced plants, I wonder if they have someone there during the product runs checking the product for GA and ensuring all is well with the ingredients?

The website is very nicely designed....very clean and the information on the food products are easy to read all on one page.