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Author Topic: Natures Variety Grain Fee Kibble Trouble-Canine  (Read 5854 times)
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5CatMom
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« Reply #270 on: March 15, 2008, 05:57:37 AM »

IMHO, the company has a bad history.


"Chenango Valley Pet Foods Expands Voluntary Nationwide Recall of Certain Pet Foods
Contact:
Dennis J. Bobita
(610) 821-0608

FOR IMMEDIATE RELEASE -- May 17, 2007 -- Chenango Valley Pet Foods previously recalled dry pet foods manufactured with a shipment of rice protein concentrate supplied by Wilbur-Ellis that possibly contained melamine contamination. Chenango Valley Pet Foods is now expanding the recall action to include those pet foods that do not contain rice protein concentrate but were manufactured during periods when rice protein concentrate formulas were processed. The recall of these products is precautionary due to the possibility of cross-contamination.

The following dry pet foods are involved in this recall action:

DOCTORS FOSTER & SMITH LAMB & BROWN RICE FORMULA ADULT DOG FOOD, NET WT. 6 LBS. (UPC 25141 28244), 15 LBS. (25141 30074), and 30 LBS. (UPC 25141 06043); Date Codes: Best By Feb 09 09 and Best By Feb 26 09;
SHOP RITE REDI-MIXT DOG FOOD FOR DOGS, NET WT. 25 LB. (UPC 41190 00555), Date Code: Code C7107;
LICK YOUR CHOPS KITTEN & CAT FOOD, NET WEIGHT 4 LBS. (UPC 32976 25915), and 18 LBS. (UPC 32976 25925); Date Code: Best Used By April 29 08;
SHEP chunk style dog food, NET WT. 20 LBS. (UPC 41498 14142); Date Code: Best By March 14 08;
8 in 1 Ferret ULTRA-BLEND ADVANCED NUTRITION DIET, NET WT. 20 LBS, UPC 26851 00413, Code: C7072;
Bulk Lamb & Brown Rice Formula Dog Food, Date Code: Feb 09, 08, sold to one consignee SmartPak.
Health Diet Cat Food Chicken & Rice Dinner NET WT. 1.81 kg/4 LB (UPC 78198 01594), 4 kg/8.8 LB (UPC 78198 01599), and 8 kg/17.6 LB (UPC 78198 01585); Code C7072;
EVOLVE KITTEN FORMULA, NET WT. 3 LBS. (UPC 73657 00250) and 7 LBS. (UPC 73657 00251); Date Code: Best Used By Sept 13 08. Evolve has recovered 99.5% of the product from its distributors and is working with dealers to recover the remaining inventory.
No illnesses or injuries related to these products have been reported to date.

Pet owners who have purchased the pet foods listed above should immediately discontinue using the products and return them to the place of purchase for full refund. Pet owners should consult with a veterinarian if they have any health concerns with their pet. Consumers with questions may contact the company at 1-610-821-0608."


http://www.fda.gov/oc/po/firmrecalls/chenango05_07.html

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« Reply #271 on: March 15, 2008, 07:21:39 AM »

I'm still hoping Sandy will respond to the questions I posed here:

http://itchmoforums.com/your-problems-with-pet-food/natures-variety-grain-fee-kibble-troublecanine-t3910.0.html;msg51475#msg51475

I think that it's important for companies to look at writing specification limits that are more refined than simple "high limit, low limit" specifications - especially when animals' lives and health can hinge on how far from the "norm" the product is deviating.
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« Reply #272 on: March 15, 2008, 07:42:12 AM »

5CatMom Those are my thoughts, exactly.
Sandy has said
Quote
It would be imprudent of me, however, to discuss all the business and contractual reasons that led to our establishing a manufacturing relationship with CV, initially for our Duck Meal and Turkey Meal and Rabbit Meal Instinct formulas.  We moved forward in that regard after discussing their recall related experience with them and the circumstances surrounding it and the steps they had taken to insure it doesn't happen again.  We also were aware of other brands produced there and were familiar with some of those companies and their standards and their positive experience there.

My question would be how long has CV been making the Duck, Turkey and Rabbit NV?

The Pet food list was updated this week 3/13. Everyone who researched and bought NV kibble was under the impression that it was ALL being manufactured at PP. Only if they had checked the NV website on or after 1/15 would they know of a manufacturer change. NV announced 01-15-2008 Kibble Diet News Kibble Manufacturing Facility Addition Why was the announcement made at that time if no complaints were made? The Whole Dog Journal was dropping everyone from their 2008 list that did not disclose their manufactures. NV disclosed and stayed on the list. Sandy says Chicken Instinct was only made at CV only on 1/3 and 1/10 but that other NV varieties were made there in 2007. Not sure I believe this because I had issues with chicken Instinct I bought in November, and others I know did too. But that is Sandy's position on my complaint. I'll take his word for it and assume there was another problem at PP prior to the problems at CV disclosed. I hope he will continue to investigate my complaint. It was valid. My decision to change food then has been confirmed in my mind as the correct one. Regardless, my hat is off to the WDJ for demanding full disclosure on manufacturers. They understand that consumers need information in order to make decisions. My position is that I do not want to patronize any manufacturers responsible for pet deaths in 2007. That is my right as an American consumer. And even though I appreciate Sandy coming here and answering my questions, CV has done nothing to gain my trust so I’ll take my business elsewhere until NV resolves their manufacturing issues. I hope they will and it sounds like they are listening to their customers and moving toward that now.
     
 
« Last Edit: March 15, 2008, 08:54:59 AM by trucorgi » Logged
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« Reply #273 on: March 15, 2008, 08:30:20 AM »

It has not been disclosed to the Pet Food List, or here which dry kibble was being manufactured by PP and which has been manufatdured at CV, or what persentage is/was/or will be made by each facility. NV has said on their website Immediate suspension of production at our secondary manufacturing facility where we identified the density issue, and we will not resume production at this facility until production standards meet our high level of quality Does this mean Duck, Turkey, and Rabbit Instinct or just the Chicken? Are any of the Praries kibbles out of productuion now too? This is not enough information for me to make a decision. Seems like luck of the draw weather you now have a bag of PP or CV manufactured Instinct or Prairie kibble. This should be clairifed.

http://www.thepetfoodlist.com/manufacturers.htm
CHENANGO VALLEY PET FOODS
Foods manufactured:
8 in 1 Ferret
Back to Basics
Drs. Foster & Smith Products
Evolve
Lick Your Chops
Nature's Variety
Shep
SmartPak

PIED PIPER PET & WILDLIFE, INC.
Manufactures dry foods.
No Pied Piper products have been recalled.
Pied Piper Pet & Wildlife, Inc.
P.O. Box 309
Hamlin, TX 79520
Phone: 800-338-4610
Foods manufactured:
Canine Caviar
Nature's Variety

MENU FOODS
Manufactures wet foods
Menu Foods Income Fund
8 Falconer Drive
Streetsville, ON
Canada L5N 1B1
Tel: 905.826.3870
Fax: 905.826.4995
Email: investorrelations@menufoods.com
Locations: Emporia, Kansas; Pennsauken, New Jersey; North Sioux City, South Dakota; and Streetsville, Ontario.
Foods manufactured:
Americas Choice, Preferred Pets
Authority
Award
Best Choice
Big Bet
Big Red
Bloom
Blue Seal
Breeder's Choice
Cadillac
Castor & Pollux Pet Works
Cats Choice
Companion
Compliments
Co-Op Gold
Demoulas Market Basket
Despar
Drs Foster & Smith
Eagle Pack
Eukanuba
Fame
Feline Classic
Feline Cuisine
Fine Feline Cat
Food Lion
Foodtown
Giant Companion
Giant Eagle
Grreat Choice
Hannaford
Health Diet Gourmet Cuisine
Hill Country Fare
Hy-Vee
Iams
J.E. Mondou
La Griffe
Laura Lynn
Li'l Red
Loving Meals
Master Choice
Medi-Cal
Meijer's Main Choice
Mighty Dog Pouch
Mixables
Natura Pet Products
Natural Life
Natural Ultramix
Nature's Logic
Nature's Variety
Neura
Newman's Own Organics
Nu Pet
Nutriplan
Nutro (Nutro Max, Nutro Max Gourmet Classics, Nutro Natural Choice, Nuro Ultra)
Old Mother Hubbard
Ol'Roy Canada
Ol'Roy US
Paws
Performatrin Ultra
Petcurean Pet Nutrition
Pet Essentials
Pet Pride
Pet Pride - Good n Meaty
Precise Pet Products
Presidents Choice
Price Chopper
Priority Canada
Priority US
Publix
Roche Brothers
Roundy's
Save-A-Lot Special Blend
Schnucks
Science Diet Feline Savory Cuts Cans
Shep Dog
Sophistacat
Special Kitty Canada
Special Kitty US
Springfield Prize
Sprout
Stop & Shop Companion
Stuzzy Gold
Tops Companion
Triumph
Truly
Wegman's Bruiser
Wegmans
Weis Total Pet
Western Family Canada
Western Family US
White Rose
Winn Dixie
Wysong
Your Pet

M. I. INDUSTRIES
MI INDUSTRIES
P.O. Box 29345
Lincoln, NE 68529-0345
Phone: 402-466-8302
Fax: 402-466-5441
Foods manufactured:
Nature's Variety
Honey Creek Farms

Nature's Variety (information provided by CEO, updated 3/13/08)
•   Brands include Nature's Variety, Nature's Variety Prairie, and Nature's Variety Instinct.
•   Canned foods made by Menu Foods but were not involved in the 2007 pet food recall.
•   Dry foods are manufactured by Pied Piper and Chenango Valley Pet Foods.
•   Frozen and freeze-dried raw foods are made in house. M. I. INDUSTRIES
•   All grains used are of US origin, except flax seed, which they get from Canada.
•   No wheat gluten is used in their products, or in the plant that manufactures their dry foods.
•   There is no rice protein concentrate used in any of our Nature’s Variety diets (kibble, cans, or raw). Furthermore, rice protein concentrate is NOT used anywhere within the kibble manufacturing facility.
•   Website states dry and canned foods tested negative for melamine.

   
« Last Edit: March 15, 2008, 08:36:26 AM by trucorgi » Logged
The OTHER Pat
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« Reply #274 on: March 19, 2008, 03:05:41 PM »

Did this thread get locked?  Did Sandy ever come back to answer our additional questions?
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« Reply #275 on: March 19, 2008, 03:19:46 PM »

Sandy was here this morning - probably reading all the new questions.
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« Reply #276 on: March 19, 2008, 03:26:00 PM »

They did address some of them in the changes made on the website.
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« Reply #277 on: March 19, 2008, 03:45:56 PM »

Did this thread get locked?  Did Sandy ever come back to answer our additional questions?

No it's not locked.  You would see a little lock if it was, and you wouldn't be able to post here in the thread.   Grin
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« Reply #278 on: April 09, 2008, 04:31:13 PM »

I know the thread is feline... but as some of you know I am now working a local pet store and just today a lady with a small dog wanted her canidea back since the chn dog NV made the dog sick.. PS I will cross post in the dog Wink.. orginally I had thought the animal was sensitive to one of the MANY NV Extras like pumkin or alfalfa  Huh Huh

I posted this on the feline one ...

the dog got terrible loose stools " supposedly after 2 weeks " .. whether a gradual switch was done is unknown but the dog is about 5 lbs ... I dont want to recommend a food with lots of issues and the store also is debating carring it
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« Reply #279 on: June 19, 2008, 01:12:34 PM »

probably not the appropriate thread but a good place to start I thought..

http://www.prweekus.com/Natures-Variety-selects-Wheatley-as-first-AOR/article/111467/

Nature's Variety selects Wheatley as first AOR

Nicole Zerillo June 19, 2008

 
CHICAGO: Nature's Variety, a pet food manufacturer based in Lincoln, NE, tapped Wheatley & Timmons to serve as its first AOR, expanding on its prior relationship.

Nature's Variety, which focuses on raw, grain-free, and organic diets, said its continued expansion into the premium pet food market prompted the decision to take an AOR.

"[Our relationship with Wheatley & Timmons began as] a confluence of events, a coincidental situation, just as we started to consider where we were with marketing and [PR], they got in touch with us," explained Sanford Goodman, CEO of Nature's Variety.

A rising demand for high-quality pet food, due in part to the massive pet food recall last year and a baby boomer empty nest syndrome, made strategic PR outreach necessary, he added.

PR strategy will focus on the company's unique rotation diet, which the brand name is based on, and its messaging that suggests feeding pets a variety of different foods.

One of Wheatley & Timmons' first projects was the development of a Pet Nutrition Counsel, comprised of various pet nutritionists and behaviorists, to provide consumers with advice and information on products.

With the launch of a new Web site that includes video, as well as other consumer-driven communications planned for the upcoming months, consumer outreach will factor into messaging prominently, Goodman said.

Robert Wheatley, agency CEO, added that efforts would "not be so much about the launch of new items, as putting a significant investment in communications of the brand... to drive awareness of what it is about and the launch of the new diet regiment that is built off of."
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« Reply #280 on: June 19, 2008, 08:17:42 PM »

I wonder if they will mention any of the "nutrient dense" stuff in the PR campaign? j/k  :-)
PR - makes the world go round!
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« Reply #281 on: June 19, 2008, 08:21:00 PM »

I wonder if they will mention any of the "nutrient dense" stuff in the PR campaign? j/k  :-)
PR - makes the world go round!

And around and around and around and around.....whew Im dizzy!  Where is that rotating head of Duaneo that menusux found?   Grin
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« Reply #282 on: June 19, 2008, 08:22:13 PM »

The new site design looks pretty nice....but I don't see Sandies picture there on meeting the team... Is he still with the company?
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« Reply #283 on: June 19, 2008, 08:23:29 PM »

Robert, he is quote in that article so Im assuming he's still with them.  Maybe he was taking a break when that pic was taken......
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« Reply #284 on: June 19, 2008, 08:34:07 PM »

Maybe their money would have been better spent training and hiring some customer service people to answer phones.  I still don't see a phone contact on their site.  Hopefully, I missed it.  

Hey, this is one of your customers talkin' here....HELLOOOOOOO!
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