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petslave
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« Reply #15 on: March 10, 2008, 09:08:56 PM » |
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And by calling it that, many of us of course are going assume they ARE calling it that because the truth is not good!!
So are we right or wrong? We won't exactly stop thinking this unless we really know what it is. (obsessed pet food snobs that we are!)
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petslave
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« Reply #16 on: March 10, 2008, 09:15:01 PM » |
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Does anyone know where these two batches were made? Didn't it say they were using new facilities? If so, I wonder if any other brands made there turned out too nutrient rich also.
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Offy
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« Reply #17 on: March 11, 2008, 04:15:49 AM » |
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What more do we want?
Transparency. Specifics. To be able to Trust.
Personally, without transparency (specific) warnings, nobody can really do much and the power remains with the communicator and fertile ground after the recalls of 2007 to generate concern, rightful concern.
I did not find any place in their release that said that quality was not an issue in this. "Too rich" is a vague description of QUALITY.
Wanting that isn't "overblown" nor it something to be ashamed of nor is it something to be criticized for... it's a necessity in this day & age...and an industry attitude that fails the consumer. Nobody asked them to be perfect. They asked for specificity.
You can write it/critique it anyway you want, but a sparcity of information is what drives the fear and batters an already subzero sense of trust.
How hard is it to be specific about the "rich" nutrient? They obviously know.
Simplicity & transparency would have been more appreciated and a more responsible communication to pet owners.
Ingredient X was too rich (define rich) and that causes x to happen.
added *
They could even add a helpful suggestion -As a pet owner whose animal shows those symptoms, providing X or doing X will help alleviate the problem. Or, tell your vet that x is the source and they can advise you on proper intervention.
Then, the rest of what they wanted to say.
Getting our money back is NOT the main issue.
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« Last Edit: March 11, 2008, 04:52:28 AM by Offy »
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alek0
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« Reply #18 on: March 11, 2008, 04:17:39 AM » |
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Not really about Nature's Variety, but thing makes me really curious. You say a number of cats and dogs were harmed by people changing their diet every couple of weeks. I am familiar with guidelines for slow switching etc., however all that does not make much sense to me based on experience with my cats.
They get different flavor and/or brand of canned food for breakfast and for dinner. They don't develop GI upsets. I've been giving foods with significant variations in protein content (10-18%) and fat content (0.5-several %) for breakfast and for dinner, no diarrhea, no vomitting. In fact, if I give them the same thing for breakfast and for dinner, they will refuse to eat. Even foods they like very much, if they get too often they get tired of them and refuse to eat them for a while. Dry food is also rotated, and no GI upsets without slow switching from one to another. Since they eat different foods all the time, naturally the stools consistency will exhibit some variation, but within normal parameters.
So what I am trying to say is that while GI upsets can and do happen in dogs and cats who are normally fed same old, same old and then suddenly switched to something else. I do not think that this is normal and good thing for dogs and cats, and I do not think that they should be fed same thing all the time. Furthermore, if a dog or a cat who is normally fed varied food would develop GI upset, I would be very suspicious that there is something else wrong other than "too rich".
I would like to now why are many vets discouraging people from feeding varied diets saying it leads to GI upsets when this is not really true, and I would also like to know how often are GI upsets due to other more serious reasons dismissed as "new food issue". Do you think it would be perfectly normal for YOU to get diarrhea if you eat a dannish for breakfast instead of a bowl of cereal? If not, why should this be "normal" for cats and dogs?
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Carol
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« Reply #19 on: March 11, 2008, 05:24:26 AM » |
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I don't mean any disrespect for the posters that are saying that NV did do the right thing---but I am still awaiting an email back--- and when I read at Itchmo that some who posted comments had called the company and was told there were no problems-----let's just say I tend to believe it---after going through what we did last year----I don't take this at face value without more specific information----especially since I've been posting on Harry's thread that he has been spitting this kibble out---and I do wish I had checked the website but the fact of the matter is----better QC is what is needed----I am going to call the compnay but I want an email reply telling me the kibble is 100% ok--and I want it in writing. Unfortunately after this past year I do not trust any pet food company---I found out too quickly last year that my pets do not matter to the business of pet food.  and this was beneath the 2/27/08 news---when I cook on gas and then electric---it doesn't cause diarrhea and vomiting in my home---somebody know more  ? 01-15-2008 Kibble Diet News
Kibble Manufacturing Facility Addition
Due to our continued strong growth in sales, we have recently added an additional kibble manufacturing facility. While the formulations and nutrient content have not changed, there are inevitable variations among plants in techniques and equipment – just like there are differences in cooking at home with gas versus electric.
As a result, there may be some changes in the color of the kibble and a different aroma. Also, some pets that eat primarily one protein source may experience some loose stools similar to that experienced when changing foods. We recommend that customers feed less initially. Any digestive differences should be temporary.
Again, the formulations and nutrient content have not changed. We are committed to producing a high quality product and to keep you informed as changes occur. Thank you for choosing Nature’s Variety.
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« Last Edit: March 11, 2008, 05:54:12 AM by Carol »
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“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” — Margaret Mead
United we stand Divided we fall....
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catbird
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« Reply #20 on: March 11, 2008, 06:24:22 AM » |
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Not really about Nature's Variety, but thing makes me really curious. You say a number of cats and dogs were harmed by people changing their diet every couple of weeks. I am familiar with guidelines for slow switching etc., however all that does not make much sense to me based on experience with my cats.
I agree, alek0. I rotate foods too, always have, and it never seems to upset my cats' stomachs. I've always thought of this as more of a dog problem, but I don't have dogs. Different vets will tell you different things. Some say it is a myth that switching foods too quickly causes GI upset; others swear that it is true. I've never understood why this should be the case, since wild canids and felids do not eat exactly the same prey (or scavenge the same foods, in the case of the dogs) every day. I guess like anything else, it varies from individual to individual, just as with people. I can eat most anything and not suffer problems. My DH is up all night after eating certain foods. I wonder if the NV problem is an excess of vitamins, or of a food ingredient such as the chicken meal. I sure wish they would be more specific, since I use the cat kibble as one of my rotation dry foods. Carol--I don't think they meant the statement about cooking with gas vs. electric to be taken literally. I think it was just an analogy. But I do think you have a right to a more specific answer about the problem, since you have noticed problems with your dogs.
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lesliek
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« Reply #21 on: March 11, 2008, 06:35:53 AM » |
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I think Nikki is right that SOME animals have severe gi upset from switches.Could be allergies or just a sensitive stomach.My Trooper is like that, also think cooking & mixing styles can affect texture & color,think convection vs reg baking.However with all the problems that have come out slowly this past year, I also think I want more details. I've already had sick animals from too much of something being in the food.Remember the Purina covered in excess vit e & the Evangers with 2 1/2 x the copper ? I'm going to call them today & ask them to explain what there was too much of. Also to send a copy of it in writing. I really don't have the money to go with private testing again ! Or to make multiple vet visits trying to guess what symptoms are caused by & how to treat them.If everyone here calls for more details & tells them why,maybe they will be more specific on the website too.
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"the world's most inept extortionist"
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Carol
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« Reply #22 on: March 11, 2008, 06:44:05 AM » |
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I can not find a phone number---there is only the address on the bag-and I can't find it on the website---maybe I'm overlooking it---help me please! (this is not a good week for even a hint of trouble with my pet food) 
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“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” — Margaret Mead
United we stand Divided we fall....
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JustMe
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Posts: 4916
Herdin' Cats and 2 GSDs
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« Reply #23 on: March 11, 2008, 06:53:04 AM » |
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Carol, I don't think there is a number on the site. This is from pet food list. I have never called, so don't know if these are correct. People have commented that they called the company. Would like to know what number they called. http://www.thepetfoodlist.com/manufacturers.htmM. I. INDUSTRIES MI INDUSTRIES P.O. Box 29345 Lincoln, NE 68529-0345 Phone: 402-466-8302 Fax: 402-466-5441 Foods manufactured: Nature's Variety Honey Creek Farms
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Never forget our cats and dogs and the Pet Food Recalls of 2007; the reason most of us are here!
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Offy
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« Reply #24 on: March 11, 2008, 06:58:26 AM » |
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Wasn't Sammy from MI posting here as SMGMI? Maybe that's also an alternate route to contact them?
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Carol
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« Reply #25 on: March 11, 2008, 06:59:47 AM » |
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I called that number JustMe---here's the customer service number (although he asked me what state I was in --may be different--good place to start--- 1-888-519-7387-customer service I'll post what I find out.
I left a message fo "Jesica" to call me back....
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« Last Edit: March 11, 2008, 07:02:47 AM by Carol »
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“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” — Margaret Mead
United we stand Divided we fall....
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lesliek
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« Reply #26 on: March 11, 2008, 07:05:52 AM » |
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I just called info for the #'s & the only 1 coming up is thw 402-466-8303. There is no 800 #. I just tried[9:58 eastern time] & got voice mail for a Jessica. I left all my #'s & the reason for the call. Hopefully will hear back, but I'm going to keep trying.Just tried the 888# & left a message for Jessica[who is not in yet] with Alex. Alex is new & doesn't know anything about it.
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"the world's most inept extortionist"
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Sandi K
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« Reply #27 on: March 11, 2008, 08:32:19 AM » |
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Arabiannikki, As far as your comments about "runs" and "fart", they dont deserve a response. I have the ability to stop eating an item that I think is the culprit. In the wake of recalls, I expect more transparency from a pet food company. If their product has made any pets ill, they need to take full responsibility and quietly pulling a product does not do that. Anyone that doesnt go to their website doesnt know and is still feeding that very large bag of food while not understanding why their pet may be ill. If a pet remains vomiting and having diarrhea for too long which could happen with a large bag of dry food, dehydration and all sorts of other problems, including kidney issues, can set in. For those pets already compromised, it could make them even sicker. I dont think this is silly. And their statement says they asked the retailers and distributors to stop selling the product involved, if thats not a silent recall, what is?
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« Last Edit: March 11, 2008, 08:48:00 AM by Sandi K »
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Sandi K
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« Reply #28 on: March 11, 2008, 09:19:31 AM » |
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Like I said before. Its not toxic and or poison. It will not cause continued vomiting or the runs for a long period of time. The small animal GI tract will adapt to the foods ingredients in about 2-3 days. Exactly the same response as changing from a low end food to a high end too fast. It also will not cause severe runs or vomiting that wold lead to dehydration. So again the point is its not a big issue and they did put it on their website and all the retailers know about it. Theres nothing more they can do.
Yes you can stop eating whatever is bothering you but I'm sure everyone in their life has all of a sudden developed a problem with a food that they have already eaten. Our body is ever changing and sometimes we can eat something and others we can't. So again it can happen any time with any food human or animal.
I understand that you are a vet tech? I have found thru many years of having animals that the small animal GI tract does not necessarily adapt to changes in food in 2 to 3 days. Sometimes they never do once they get started in with diarrhea and vomiting. And do you know what the reports of owners were exactly other than what NV is saying on their website? If I had a pet with mild symptoms that only lasted 2 to 3 days, I probably wouldnt have even thought to contact the company. My guess is these pet's symptoms were bad enough that led to concern by the pet parents. If the symptoms were so mild, I dont think NV would have pulled those 2 batches of food from stores. There is more they can do, they just chose not to do it. With the 1 year anniversary of our kitty being killed from the pet food, all I can say is this brings back many memories of how things started with our cat. She began vomiting and having diahrrea, we called the pet food company in Dec of 2006, they said their food was fine and it might have been due to a small change in the pet food due to normal inconsistencies that can happen when being processed. Im not saying that this is the same situation but I do hope they have tested their food extremely thoroughly and know for absolute certain, that this is "not a big issue".
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« Last Edit: March 11, 2008, 09:27:33 AM by Sandi K »
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Offy
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« Reply #29 on: March 11, 2008, 09:23:43 AM » |
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Gosh, nowhere do I see X replaced with identification of the ingredient.
If the vet doesn't know what is causing the problem they treat the symptom. Anybody who lost a pet or has a pet with compromised health due to the last recall, those in the Royal Canin suit or elsewhere knows the vets are at a disadvantage thanks to pet food companies not being specific.
Our pets are the one that pay the price... you as a vet tech should know that.
Overblown might be what happens asking a direct question about the tapioca? Was that the tapioca "too rich" and define too rich.
Wysong has a dim view of tapioca. You want scared people overblowing the situation? Have them read that.
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