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Author Topic: Do any forum readers PERSONALLY have problems with Nutro Food??  (Read 15218 times)
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Sandi K
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« Reply #225 on: April 23, 2009, 12:07:18 PM »

I think, for me personally, that with the hundreds of U.S. complaints at Consumer Affairs site, I wonder, if it isnt being investigated, why not?  That is the closest place to an "early warning sytem" there is right now until the FDA decides to initiate such a place as was outlined in FDAAA.  How many complaints have to be reported there before FDA decides its time to investigate?  Test the heck out of it and if its fine, great, but to not do anything with all the reports of animals that got sick or died, especially in this day and age of questionable pet food practices, is very risky.  I'd rather see them error on the side of caution and the side of safety for the animals.   
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JJ
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« Reply #226 on: April 23, 2009, 09:20:40 PM »

Was using the Ultra Holistic nutro when I first adopted my lil girl. The only 'treats' she received were organic, made in USA, no soy, wheat, corn, canola, cottonseed, lecithin, synthetic vit. k and soup bones mostly from Whole Foods that were baked in toaster oven first.

She ate grass like it was going out of style to cause her to vomit up the food from her stomach. It was a yellowish color. Had very runny stools that were bile/yellowish in color and always eating grass and then throwing up. Thought at first it was due to being in a new place with a new person but that was not it. Took her off the food and the eating grass, vomiting, runny stool all stopped. The treats remained constant thru out. So if it was the treats she would have continued with those symptoms above.

I always wondered if the symptoms people had seen in their pets only occurred in certain parts of the country. Was there something slightly different about one of the plants? Maybe it was cleaned with a chemical and not completely rinsed off? I don't know just putting that out there.

Just strange that some animals are affected with these symptoms and others are just fine?
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petslave
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« Reply #227 on: April 23, 2009, 11:41:55 PM »

I think it's very likely to be just that JJ, limited to certain manufacturing facilities so only food from those plants is affected.  I wanted to map all the occurances, but have never had time.  And of course food is shipped around to different warehouses depending on supply, so it could be hard to define an exact pattern. For instance, most of the food I feed is from a western plant, but occasionally a store will get a shipment of food from an east coast plant.

Exact lot numbers would be the best way to determine this, but I've only seen that kind of reporting here.  But I'm sure there is enough data to see if some kind of pattern links back to a specific mfr. plant.  I know there have been very few cases reported up here, but there were several posts from local areas at the about same time recently.
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Carol
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« Reply #228 on: April 24, 2009, 04:20:45 AM »

I can't help but wonder if something simply like a change in  formula..like Canidae admitted..  http://www.consumeraffairs.com/pets/canidae.html ...could be the reason...I know what gives me pause was reading that all the posters at CA were contacted by Nutro and that was not true and then there were conflicting reasons give as to why products were in short supply...and mostly because no tests results are posted...in this day of "post 3-16"  which is our pets post-9-11... I think PFC's need to be more transparent to people with concerns and realize all people are not just trying to make a buck...
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sharky
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« Reply #229 on: April 24, 2009, 06:53:06 PM »

I can't help but wonder if something simply like a change in  formula..like Canidae admitted..  http://www.consumeraffairs.com/pets/canidae.html ...could be the reason...I know what gives me pause was reading that all the posters at CA were contacted by Nutro and that was not true and then there were conflicting reasons give as to why products were in short supply...and mostly because no tests results are posted...in this day of "post 3-16"  which is our pets post-9-11... I think PFC's need to be more transparent to people with concerns and realize all people are not just trying to make a buck...

my girls ( I had only girls at the time) were both allergic to soy and the soybean oil is when I stopped Nutro dry ... I was a demonstrator at the time and noted folks having some issues but not enough to say oh yeah there is an issue, more a oh my lots allergic to soy
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menusux
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« Reply #230 on: April 24, 2009, 07:34:32 PM »

http://www.petfoodplantsolutions.com/html/about_nutro.html

"At our Victorville facility, we produce only our dry premium pet food products (dry kibble). In addition to Victorville, we have a plant operating in Tennessee."

http://www.petfoodplantsolutions.com/html/about_our_plant.html

"In 2005, we built our state of the art pet food production plant in Victorville. Nutro has another, substantially similar, state-of-the-art facility in Tennessee, which, like our Victorville facility, is located near upscale homes (at approximately the same distance from the plant).

"Nutro uses only high quality ingredients, virtually all of which arrive at the Victorville facility in dried meal form. We also use oils and related products to meet stringent nutritional requirements."

http://www.allpages.com/listings/n/n-3730.html

Nutro of Tennessee
920 Arctic Drive
Lebanon, TN (Tennessee) 37090-5344
Phone: (615) 449-4996

Nutro Products Inc
13243 Nutro Way
Victorville, CA (California) 92395-7789
Phone: (760) 951-8690


So there are said to be only 2 plants--Victorville and Lebanon, TN.

According to the above, almost all ingredients enter the company through Victorville's plant.

http://itchmoforums.com/your-problems-with-pet-food/do-any-forum-readers-personally-have-problems-with-nutro-food-t5071.0.html;msg74412#msg74412

The adlawbyrequest pdf is no longer online but take a look at the claim re: testing product-

Page 3-

"The testing protocol that Nutro attached (to its submission) indicates, without support, that any product samples created at least twenty minutes apart constitute separate "production batches".  This statement seems to suggest that the average MEC (Metabolizable Energy Content) for the individual samples from a SINGLE production run--such as the 3057 kcal/kg result Nutro obtained on June 21--could, by itself, substantiate Nutro's "Lite" claim, even though Nutro averages the results from THREE separate production runs and cites this as its support in its submission. Nutro's "20 minute" definition finds no support in AAFCO's guidelines, nor is there any authority to support it.  In practice, samples from different production batches--as is required by AAFCO--are most easily identified on the retail shelf by looking for products that bear different date codes, as Hill's did in its testing.

Page 4-

"The challenger took issue with the advertiser's explanation that the high MEC values obtained by the challenger's testing might be linked to temporary product irregularities caused by Nutro's switchover from its Wilson Way production facility to new factoriesThe challenger argued that it was unlikely that the samples it tested all came from the Victorville, CA plant, as opposed to Nutro's other production facility in Lebanon, TN, which, argued the challenger, the advertiser admitted has produced its "lite" dry products continuously since 1996.   Moreover, argued the challenger, the advertiser had not provided evidence that there were, in fact, such temporary irregularities in its "lite" dry products' MEC levels at the Victorville facility.

"Second, argued the challenger, the samples it tested came from products actually available to the public for purchase (which is how it acquired them).  It selected the products to be tested based on the date codes printed on the bags, to ensure a range of unique production lots, argued the challenger, and reported these codes with the test results.  On the other hand, contended the challenger, the advertiser apparently tested samples coming straight off the production line at one of its facilities (without specifying which one).   Additionally, the advertiser did not state whether it tested samples of the same product formula that is now on store shelves and available to

Page 5

"consumers. Based on such information, argued the challenger, it is impossible to know exactly what the advertiser tested, including whether the three production runs tested were of the same formula and, if so, whether this was the reformulation described by the advertiser.

"Third, while the challenger submitted samples of the products to an independent laboratory for testing, the advertiser conducted its own in house testing.   The challenger contended that "although in-house testing may be proper in some circumstances and it not per se less reliable, in light of the other deficiencies in Nutro's data and in light of the delays in Nutro's submissions and the shifting statements Nutro has made to NAD, this is an additional reason to credit Hill's results."

In the 2007 challenge, Hill's was challenging Nutro's claims regarding their Lite foods.  So you see at the time, they were doing things much differently than AAFCO's guidelines state.  Note also that the change from the Wilson Way (CA) plant to Victorville (CA) was made in 2007, as per the statements from this challenge.
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bug
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« Reply #231 on: April 25, 2009, 09:20:27 AM »

Menusux, where do you find these things  Shocked -- (rhetorical)
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Sandi K
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« Reply #232 on: May 30, 2009, 05:07:34 PM »

A rather interesting find, take a look at the comments section:  http://www.businesspundit.com/nutro-dog-food-issue-dates-mars-pr-approach/
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Beyond Pissed
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« Reply #233 on: May 30, 2009, 05:27:48 PM »

sandi,

The poster from Nutro in the comments, Monica, appears to be the contact on the recent Nutro cat food recall notice:

http://www.fda.gov/Safety/Recalls/ucm154317.htm

BTW: She's the one at Nutro that I had emailed asking for the levels of zinc and forms of zinc in the foods recalled since Trouw would not/could not respond to those questions. (she acknowledged receipt of the email but has not yet responded.)
« Last Edit: May 30, 2009, 05:32:35 PM by Beyond_pissed » Logged

"If the pet food does not perform in the consumer's hands, then all of the advertising on earth will not be persuasive." Dr. R. Glenn Brown. Canadian Veterinary Journal, Volume 35, in April of 1994
JJ
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« Reply #234 on: June 09, 2009, 12:33:12 AM »

Offy have you received any type of response from Monica yet?
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Beyond Pissed
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« Reply #235 on: June 09, 2009, 03:24:10 AM »

She forwarded my email to Effem, who in turn responded with a file reference number. I called. They gave me a range (low to high) of zinc. When I get confirmation of the range, I will let you all know.

In the meantime, please call and see if they are now releasing info:

http://itchmoforums.com/news-recall-related/nutro-recall-2009-cat-food-t8383.0.html;msg124953#msg124953

and see the last paragraph here:

http://itchmoforums.com/news-recall-related/nutro-recall-2009-cat-food-t8383.0.html;msg124958#msg124958
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"If the pet food does not perform in the consumer's hands, then all of the advertising on earth will not be persuasive." Dr. R. Glenn Brown. Canadian Veterinary Journal, Volume 35, in April of 1994
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