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Author Topic: Disturbing odor from Friskies Poultry Platter  (Read 5389 times)
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lilblu
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« on: February 10, 2011, 05:16:11 PM »

I just opened up a 5.5 oz can of Friskies Poultry Platter. It had an unusual and disturbing odor. I've smelled that odor before, but I can't place it. I think it might smell like new plastic or something similar to that. Like when you buy certain items from the store that still have an odor (like pool toys, plastic containers, wood furniture, shoes, etc.). It could be a chemical smell, I'm not sure. I use Poultry Platter all the time and it was no where close to smelling like it normally does. I looked through the cans I've already used for the past week and it appears it's the first time I've used a can with this production code.

These are the numbers on the bottom - 03421157 L53740455 with a use by date of 2012. This can came from Petsmart. I believe I purchased it on or around February 3, 2011.

I didn't know what to do with the food so I put it all back in the can and put in the refrigerator with a lid on it. I didn't give it to my cats.
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lesliek
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Trooper,Remy & Fragile


« Reply #1 on: February 10, 2011, 05:20:20 PM »

I would call the FDA, your state Dept of Agriculture & Friskies [Purina]. Check to see if you have any unopened cans with the same dates & codes & save them as well.
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caylee
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« Reply #2 on: February 10, 2011, 05:36:20 PM »

You may also want to read through this thread. Not saying that it is related to your cans, but just thought you should be aware of this thread too.

http://itchmoforums.com/pet-food-questions-and-researching-foodsingredients/woman-believes-pet-food-killed-her-cat-t12470.0.html
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lilblu
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« Reply #3 on: February 11, 2011, 08:12:03 AM »

Does the FDA have an email address for reporting complaints? All I can find is a phone number for the state I live in. I need to contact these agencies via email.


Updated: I just found email addresses for the FDA and my state Dept of Agriculture. I sent them an email as well as one to Friskies.

I do have two other cans with the same dates and codes.

I wish I could figure out what that odor is. I know I've smelled it before. It could be the odor you get when you first use a new non-stick and/or Teflon skillet or other similar cookware.
« Last Edit: February 11, 2011, 09:54:23 AM by lilblu » Logged
menusux
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« Reply #4 on: February 11, 2011, 09:55:16 AM »

http://www.fda.gov/AnimalVeterinary/SafetyHealth/ReportaProblem/ucm182403.htm

How to Report a Pet Food Complaint
You can report complaints about a pet food product electronically through the Safety Reporting Portal or you can call your state’s FDA Consumer Complaint Coordinators.

http://www.safetyreporting.hhs.gov/

Safety Reporting Portal Online

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lilblu
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« Reply #5 on: February 14, 2011, 10:49:55 AM »

Why do these agencies need my home address and phone number? I emailed them and told them that I am not often available by phone and that email would be the best and fastest way to reach me.

The email that I sent to the state dept. of agriculture seemed to cause tons of confusion. The guy I sent it to had no clue as to how he got the email, then he forwarded it to his coworkers asking if they deal with this kind of stuff. Apparently, one of the coworkers sent out an email asking if someone could get my phone number and address (umm... why not just email me and ask for it?). All of those emails were mistakenly sent to me. I think they're running some kind of three ring circus over there. I'm not sure I want to give them my personal information now.

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lilblu
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« Reply #6 on: February 25, 2011, 12:24:06 PM »

Nobody here knows why the FDA need my address and phone number?

I gave it to them over a week ago and now they say they need it again to complete the report. But they never asked to test the food and I'm not sure they are at this point. I don't like the idea of them having my personal information if they're not going to check things out. Why even bother reporting?
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menusux
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« Reply #7 on: February 25, 2011, 12:26:21 PM »

Nobody here knows why the FDA need my address and phone number?

I gave it to them over a week ago and now they say they need it again to complete the report. But they never asked to test the food and I'm not sure they are at this point. I don't like the idea of them having my personal information if they're not going to check things out. Why even bother reporting?

Nobody here works for the FDA, who is the government agency asking you for the information.  Your questions about this matter need to be taken up with them.
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lilblu
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« Reply #8 on: February 26, 2011, 01:40:08 PM »

I just thought someone here might know. I'm sure several people here have reported food problems to them, so I thought they might know.
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Mandycat
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« Reply #9 on: February 26, 2011, 08:48:34 PM »

lilblu,
I don't have any experience reporting anything to the FDA, but I would imagine that they need your phone number and address in order to be able to contact you if they discover what is wrong with the food that you reported to them.  IMO, it is a sign that they are taking your complaint seriously if they want contact information.  They also may still contact you to test the food after their preliminary reporting is done on the complaint, or they may test by contacting the manufacturer to obtain a retained sample.  I don't know the routine, but cooperating with them is probably the best way to have even a chance of knowing if there is a problem.
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Sandi K
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« Reply #10 on: February 26, 2011, 08:52:04 PM »

lilblu, Ive dealt with FDA before when reporting a food problem.  I did give them my phone number and they actually had to call me a couple of different times to get more info.  At one point, this was during the 2007 recall, they had considered sending an FDA agent to come and get the food we still had left.  Im sure there are lots of different reasons for needing a phone number and mailing address but I dont think any of its sinister or anything.  They probably need the info as part of their case documentation.  Also, sometimes location is important to them to determine if there might be a food problem in a particular area of the country.
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JJ
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« Reply #11 on: February 26, 2011, 10:06:49 PM »

Also they may be asking for your info to make sure your not some kind of fake, reporting on companies, etc. as some may do because they have some kind of agenda with a particular company and have a genuine concern that you would like them to look into and address.

As Sandi has said they ask for a reason and that is to be able to contact you with any further questions, etc. How would they be able to help you or answer any questions if you decided to not at least give a phone #?
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lesliek
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Trooper,Remy & Fragile


« Reply #12 on: February 27, 2011, 05:46:25 PM »

I've used the portal & reported by phone & they always need your contact info. As Sandi said how else to ask questions or let you know about anything they find ? I've never had a problem with them giving out my info ,[no sudden spam calls or emails] either.
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