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Author Topic: Topic-Boarding and Pet-Sitting  (Read 1043 times)
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JessiesGirl
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« on: May 19, 2008, 07:09:43 PM »

I haven't seen a category for this, and it's a real issue for many pet owners. Maybe there should be an area for this?
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dingbat
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« Reply #1 on: May 20, 2008, 06:07:42 PM »

Well you just started a topic, lets see if anyone has any good advice.

Won't work for us, dogs would eat the sitter Grin

and boarding dogs?HuhHuhHuh??

How do you get the wood to stick to the dog?HuhHuh Grin

db
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« Reply #2 on: May 20, 2008, 07:32:03 PM »

db, you're in fine form tonight!  I can't do either with my pets, unless I get someone in the family to take care of them.  But in the past I once had someone do twice a day home visits for my cats & that worked out OK.  I didn't really feel perfectly comfortable with the woman, but she had good reviews from other clients & none of my cats had health issues. 

Boarding - not sure if I could ever do this.  One problem is my refusal to get vaccines for my dogs every year like many of them require, another is it seems like jail time & I think my dogs would be crazed by the time I got them back.  I've also heard horror stories (a few from friends) of disasters, like dogs getting killed or getting out & never being found again.

I'm kind of resigned to leading a boring life of no travel as long as I have so many pets.
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JessiesGirl
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« Reply #3 on: May 21, 2008, 05:40:53 AM »

I used to board Jessie at a very reputable facility when I traveled. Mainly one and two night trips for work. As Jessie matured she became unreliable with other dogs and I switched to pet sitting following a disastrous incident at the boarding facility.

I prefer the pet-sitting option. Both times I've looked for one, I started with local vets to get their recommendations, called them all, interviewed them all. We really like our current sitter. She had the most in-depth home visit I'd been involved with, including my signing a waiver to authorize a $ amount of my choice at our vet in case anything happened and I couldn't be reached immediately. She also periodically stops by to visit Jessie when she is in our neighborhood caring for neighbors' pets.

The biggest problem I've had is that eventually, people stop believing that Jessie is dog-aggressive because she is so wonderful with people. It's just not a chance that can be taken. Our current pet-sitter has been very responsible about that, and we've used her for three years.

I know that for those of you with your own kennels or large numbers of dogs that boarding isn't an option. But for some people it is a necessity from time to time.

I guess what I was thinking with this topic was that it might be helpful to develop a set of tips about how to go about finding and vetting boarding facilities and pet-sitters, since most people eventually need one or the other.
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my4meezers
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« Reply #4 on: May 21, 2008, 09:05:56 AM »

JessiesGirl, I'm glad you started this topic. 

I have 4 cats one of whom has CRF.  In December my husband and I will be going on our first vacation together in almost 3 years (we haven't gone away together since Porsche was diagnosed.)  Before Porsche got sick my mother-in-law would come over every day to take care of the cats.  Unfortunately she now lives on the opposite side of the country.   We have no one who lives close enough who we trust to come twice a day to give Porsche her meds and EOD sub-q fluids, so we are now beginning the search for a pet sitter.  Boarding just isn't an option for us.

Luckily we have plenty of time to find someone.  I live in a small town, so I have started clipping the ads for the couple of pet sitters who live in our town.  I also plan on contacting the local vet and my vet (30 minutes away) for their recommendations.  Obviously I prefer someone who is/was a vet tech.  It's very important to me that a petsitter spends enough time with Porsche and is observant enough to notice any change in her appetite or medical condition.  I plan on talking to my vet about leaving a deposit or credit card # with them in case Porsche needs to be seen while I am away. 

Oh, I do have someone who I trust who can stop by a couple of times while I am gone to be an extra set of eyes to notice any change in Porsche.  This person will be my emergency contact for the pet sitter while I am gone (we'll be on a cruise so it will be too hard to contact me directly in an emergency.)

Any suggestions on things to look for/questions to ask a pet sitter are greatly appreciated.  I've never had to leave a chronically ill cat for more than a day or two before, so I incredibly nervous about the whole thing.

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JessiesGirl
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« Reply #5 on: May 21, 2008, 10:37:27 AM »

Congratulations on your vacation, my3meezers!

Starting with vet recommendations helps, and asking neighbors or other pet owners or specialty store owners can be a good starting place as well.

I don't have cats, so I don't know how much of this applies to to cats as well as dogs:

-ask how much time they spend with your animal per visit
-ask if they have experience with administering medications, and if there are additional fees for same
-will the person you interview definitely be the person tending to your pet? Or do they work with partners/employees?
-do they have any references you can speak with?
-some will stay overnight (usually an additional charge). I do this if I am away more than a few days. Dogs can get wiggy if they are alone too much so this works with my dog.
-how much information do they leave you about what your pet is doing while away? My sitter leaves a note with each visit-how long they walked, what she ate, if she did all her business. I think she does it as much for herself as she does for me so she knows what's going on with each of her animals.
-can you change the schedule while you are on the road? This comes in handy with flights which get delayed, meetings that wrap up early, etc.
-do you get a discount for multiple pets? Multiple visits per day?
-I gave my vet the information of my pet sitter so that in the event that she needs to take Jessie there or obtain records, things will be simpler.
-what is the pet sitter's back-up plan if they fall ill or are otherwise not able to finish the agreed visits?
-you really do need to meet with them in your home to see how they interact with your pets and to let your pets know that this person is welcome
-are they bonded/insured? They have the keys to your house, and with a dog, if there is an 'incident' you want to know they are insured.

My sitter asked me an awful lot of questions about how Jessie interacts with both people and other animals. This may not be as big a concern with cats as you probably won't have the cats leaving your home.

I'm sure that others will have some good suggestions!


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catbird
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« Reply #6 on: May 21, 2008, 10:45:05 AM »

Especially if you are looking for a pet-sitter for a dog or cat who needs med administration, subQ fluids, etc., you might check with the vet techs at your vet clinic, if a qualified professional pet-sitter can't be found.

A friend of mine has done this for an elderly cat.  I was surprised to learn that quite a few techs do this.
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my4meezers
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« Reply #7 on: May 21, 2008, 01:39:19 PM »

Thank you for the suggestions.  I'm going to print them out so I have them handy when I start talking to pet sitters.
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« Reply #8 on: May 21, 2008, 01:56:55 PM »

We've used a pet sitter twice for the cats.  It worked out well since we have so many cats.  She was awesome.  The cats loved her.  Some of the vet techs/receptionists here also do pet sitting, too.

We had a bad experience last time we boarded the dogs, so we are unlikely to board them again.  Can't afford vacations anyway.  The pet sitter we used doesn't sit for dogs, so that's out of the question. 

Just make sure you screen the sitters first if you go that route.
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JessiesGirl
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« Reply #9 on: May 21, 2008, 02:05:12 PM »

I should have added that my pet sitter let me know up front that if she doesn't hear from me when I am expected to be home, she will go ahead and keep tending to Jessie, so I always call her when I am almost home. At first I thought it was a little weird, but now I think that is great. She knows that when I am traveling for work, I am often flying and can't predict exactly when I'll be home, and perhaps not be able to call if I'm stranded on a plane on the tarmac for hours waiting for a flight that eventually is canceled. One time I forgot to call her when I got home late and she woke me up at 6:30AM when she showed up to take my dog out and feed her! LOL

Most pet sitters will also take your mail/newspaper in and turn lights on and off so that it looks as though you are home. Can't hurt to ask if they do this for you, but all of mine have without asking.

And, my4meezers, since you have some time to make a selection, you might want to try out the petsitter before you go away. Just have her or him come in some day when you need to run a bunch of errands and can be out of the house for several hours. The way your pets act upon your return can give you some clues as to how they will fare with that pet sitter. Better boarding facilities offer this as well--to leave your pet overnight free of charge one time to see how they do at the facility before you board them.
« Last Edit: May 21, 2008, 04:55:39 PM by JessiesGirl » Logged
JessiesGirl
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« Reply #10 on: May 21, 2008, 05:21:27 PM »

Tips for choosing a boarding facility:

-start with local vets, trainers and people you meet in your neighborhood and dog parks to get recommendations. You can also call local Kennel Clubs for their recommendations.
-tour the facility, and insist on seeing dogs that are currently being boarded (cats if you are looking to board a cat). It should look and smell clean, the animals should have access to adequate space, and should have water available at all times. Animals should be housed on a readily disinfectable surface.
-dose the facility require shots for every animal that is boarded? Do they perform flea treatments on incoming animals?
-what is the facility's policy for aggressive animals? Do they employ a behaviorist? Do they have an on-call vet?
-what is the standard service? Walking, feeding, play-time? If they offer these they will be more than happy to advertise time spent with your animals.
-If the standard service is only cleaning pens and feeding, can you pay for additional walk/play time? If so, is this individual or group walk and play? If group, how do they ensure are animals are properly socialized?
-check the BBB for complaints.
-what training do their employees have?*
-are there any people on-site overnight?
-in the truly unfortunate event that your dog attacks or is attacked, does your facility know the local laws?
-can you leave your dog at their facility for a few hours or a day to try it out?
-can you bring your own toys and food?


*Although I LOVED my facility, which was run by a famous dog trainer/Golden Retriever breeder in GA and offered an unusual amount of people time with the animals and many options for additional exercise (which they met, because my young dog was behaving normally when she got home, rather than running laps around the house), had a behaviorist who was on-site daily, had staff who lived on premises, etc., they fell down on training for ALL employees. In the summer months, to meet increased demand and their advertised 'people time and exercise' with the dogs, they employed some teens who didn't understand dogs well. This turned out to be a bad thing as my dog was just reaching maturity. The teen brought my dog first into a play area, another teen brought a Maltese into the play area. The Maltese handler didn't like the look Jess was giving the Maltese (good instinct there) but she hung the dog, jerking it by it's lead into the air in her panic...which allowed Jessie to strike the Maltese in the belly. By then it was too late for the more experienced handlers to successfully intervene. It was an awful, awful situation. Thankfully the Maltese survived, but it didn't have to get to the point of a belly attack, or any attack for that matter,  if more experienced people had been handling the animals at the time.  That's why I strongly advise that you inquire about the experience and training of EVERYONE who will be handling your animal. I still feel AWFUL for that Maltese owner and for the staff of this facility. It was a tragedy all the way around. The only thing they did right in this  situation was to remove Jess to the area in which they housed 'problem dogs', where no people or animals interacted with them for the most part. And I had to pick her up through a side door to ensure she didn't run across other dogs during the pick up. (Yes, that was the right thing for them to do.) But they had no idea whether I could even legally take her home! Since they didn't know, I picked her up immediately.  But I was shocked that a really well-known and well-regarded facility not only had under-trained people supervising dogs but also had no idea how to handle a dog fight or advise owners of the dogs involved how to respond.  Now we have well-vetted pet-sitters.

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JessiesGirl
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« Reply #11 on: June 02, 2008, 03:20:46 PM »

Guess what? I am working for my pet sitter now!

So my first foray was with two lovely beagle mixes. Sweet, adorable dogs. One of them hides behind the master bed when it smells like rain, but I coaxed him out.  Grin

My big question? It got hot here in north jersey this weekend. Really hot in a house with all the windows closed. When it hit 80 inside, I hooked up their window air conditioner and turned it on. I felt it was just too hot for the dogs (it's been sweater weather here until about 3 days ago).  Yes, I left the owners a note about my reasoning. But I wondered if they would be OK with it. My pet sitter told me, look, these people trust us to do what is right for their babies, so don't give it another thought. You did what you thought was best, and that is why they trust us.

But, as a new pet sitter, I can tell you, I'd prefer to have known the owners' preference. I'd do what I did either way, because I think it was right for the doggies, but would have been more comfortable if the owners had told me their thoughts.   
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« Reply #12 on: June 17, 2008, 01:10:30 AM »

We've just adopted two 8-year-old brothers from an animal shelter here in Japan.

In September we'll be away for 6 nights in Bali, and are weighing the options - 'pet hotel' as they're called here, or pet sitter.

This may or may not be of any use to people outside Japan, but we're really impressed with the website of a pet sitting agency the shelter recommended:

http://www.rusubanwannyan.com/aisatsu_e.html

They seem to have a really responsible, careful attitude about the whole thing, coming to meet the cats and meet with us for about an hour before anyone commits.

To be honest, we're not so much worried about the cats - they're pretty independent, and since they survived the shelter, they would probably be okay in a pet hotel.

Our concern is actually having a strange person in our house every day... is that a selfish concern?
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« Reply #13 on: June 17, 2008, 10:38:16 AM »

     Normally, I would be more inclined to say use a sitter and let them stay at home since that is usually the most comfortable situation for most pets.  However, since they are so new to your home, and since you have described their behaviour trying to get out of your apartment in another thread, I might give some consideration to using the pet hotel.  It probably would not be so traumatic for them at this point.  However, if the pet sitter seems to be willing to be extremely careful about making sure that they do not slip out of the apartment, then that would be a good option because there would not be so much disruption to their routine again so soon.  Maybe by September they will be more comfortable in their environment and not be trying to get out.  It is always a difficult decision about what is best when one goes away.  If you want to use the sitter, get references and check them out very carefully, be sure that the sitters are "bonded" so that the agency would be responsible if they damage anything in your apartment, and check the reputation of the agency with any kind of business or consumer associations that track complaints about various businesses.  Good luck with your decision!
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« Reply #14 on: June 18, 2008, 12:10:51 AM »

Mandycat - Thanks for the good advice! We'll probably go with a sitter, and since this is our first time, all insights are new ones for us!
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