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Author Topic: Are some in Silicone Valley rethinking offshoring work to India?  (Read 231 times)
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JustMe
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« on: August 14, 2007, 11:50:38 AM »


Silicon Valley has helped power India's outsourcing boom by shifting technology jobs to that country. Three months ago, Munjal Shah reversed a bit of that shift.

Mr. Shah, who leads a California start-up called Riya Inc., had opened an office in India's technology capital of Bangalore in 2005, hiring about 20 skilled software developers. The lure was the wage level: just a quarter of what experienced Silicon Valley computer engineers make.

Then Indian salaries soared. Last year, Mr. Shah paid his engineers in India about half of Silicon Valley levels. By early this year, it was 75%. "Taking into account the time difference with India," he says, "we weren't saving any money by being there anymore." In April, Mr. Shah shut down the Bangalore office and offered half of its engineers a chance to move to San Mateo, Calif., with work visas.

Across Silicon Valley, some technology companies, particularly start-up and midsize ones, are beginning to turn away from India for low-cost labor to do sophisticated tech work. Kana Software Inc. of Menlo Park, Calif., eliminated 100 software-development jobs in India in late 2005 and expanded its U.S. hiring instead. Teneros Inc. shut down a 30-member India office and brought 12 of the people to its headquarters in Mountain View, Calif. Some tech start-ups are choosing other low-wage foreign locales, such as Romania and Poland.

rest of article

http://www.startupjournal.com/runbusiness/hiring/20070713-tam.html
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« Reply #1 on: August 14, 2007, 12:13:10 PM »

Hope the end to the age of insanity is drawing near!

From YaleGlobal Online:
"Companies began outsourcing tasks, including payroll processing, in the 1960s. As the information-technology sector grew, so did the number of outsourced jobs. Today, all types of jobs, from low-level data entry to the transfer of intellectual property, are outsourced from high-wage to low-wage areas. Experts estimate that in India, call centers employ more than a million people, which some analysts suggest means fewer jobs for Americans. In its battle against outsourcing, the Communication Workers of America union has a three-pronged strategy, focusing on poor levels of customer service, data fraud and terrorist threats. In one survey, 80 percent of consumers described offshore service as poor. To remain competitive, companies must please customers in addition to providing low costs, and journalist Chris Walker notes that consumer demands and a corporate response could make the issue a moot point for politicians. – YaleGlobal"

Full text of focus article at link.
http://yaleglobal.yale.edu/display.article?id=9369
Expert View: Outsourcing is Out – It's a Political Cold Potato

The issue of poor service does seem a real deal-breaker
Chris Walker
The Independent, 28 June 2007
 
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