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Author Topic: Problems w/ Innova and test results-  (Read 87944 times)
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PAtkins
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« Reply #30 on: July 03, 2007, 03:26:18 PM »

As President of Natura Pet Products, I want to alleviate any concerns that might have been raised by a recent report that traces of cyanuric acid and acetaminophen were found in any Innova products.  Upon receiving a report of such a claim from a woman named Donna, we investigated and found no evidence of this to be the case.  Here are the details.

Donna notified us that she had test results indicating black and beige chunks of unknown substance embedded in the kibble in two 33-lb. bags of Innova adult dry dog food had traces of cyanuric acid and acetaminophen.  We requested that she send samples to us so that Midwest Laboratories could test for these contaminates.  We also asked Midwest Laboratories to test the vitamin premix that was used in its production.  The test results came back negative.

Donna had no veterinarian collaboration of the pet’s illness so we asked her to send us a copy of her test results, as well as the details of the testing protocols that were used.  She has not responded to our calls. We eagerly await her response so that we can completely put this issue to rest.  Donna’s complaint is the only report that we have had related to pet illness on the product date code she gave us, or any other date code.

Innova extruded pet products are produced at a plant that is owned and operated by Natura.  Although Natura has not been implicated in any of the recent recalls, the company is committed to producing the healthiest pet food in the world and has pledged to test all of their products to ensure 100% safety. As part of its 121-point quality control program, Natura tests all of its products for melamine cyanuric acid contamination.

Nothing is more important to us than being able to tell our distributors, retailers and customers with absolute certainty that we are providing them with pet food that is healthy and safe. 

Peter Atkins
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kaffe
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« Reply #31 on: July 03, 2007, 03:38:09 PM »

This is really UPSETTING!  Like many people here, I thought Natura products were one of the safest to get these days.  I ran out of Felidae kibble, given primarily as a treat-snack to my 1 yr old Cato. So I went out and bought a bag of Evo dry cat food last Saturday.  Both my cats are on a primarily raw diet - home prepared using the recipe on Cat Nutrition.org (which is the exact same recipe that is used by Felines Pride).  It is an excellent recipe and both my cats are thriving on it.  But I do give a little kibble to the younger cat each night becuase he so looks forward to it and I did not wish to deprive him of this simple pleasure.  The older one gets a little wet canned cat food also before bedtime snack some nights (I give either Felidae Platinum or Solid Gold Tuna).  

I must say though that both my cats seem to like the Evo dry.  I crushed a little of it and sprinkled over the older cat's raw food becuase the smell of the Evo was driving him nuts.  
The only negative I have observed since giving the cats some Evo is this: the older cat had stinky stool a bit on the runny side.  This is unusual becuase on a raw diet, the cat's feces are usually very firm, not stinky and there is always very little of it (becuase there are no fillers).  I did not observe anything else.  But just to be on the safe side, I will "shelf" the Evo dry and watch for developments.  Better safe than sorry is my creed.  
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"A righteous man respects the life of his animal, but the tender mercies of the wicked are cruel." (Prov. 12: 10)
"The person who says it cannot be done should not interrupt the person doing it" (Old Chinese Proverb)
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« Reply #32 on: July 03, 2007, 04:03:54 PM »

Can midwest labs test for acetaminophen? I thought I heard somewhere that they couldnt? Maybe they outsource that testing to someone else?
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SandyBeach
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« Reply #33 on: July 03, 2007, 04:50:25 PM »

If you really ARE P Atkins and had the time to post this maybe you could answer ONE of the 6 emails I sent about this a month ago...(they were never answered by anyone at your comany)..and UPDATE your SITE because I will not buy it unless you will BACK IT UP ON YOUR SITE




As President of Natura Pet Products, I want to alleviate any concerns that might have been raised by a recent report that traces of cyanuric acid and acetaminophen were found in any Innova products.  Upon receiving a report of such a claim from a woman named Donna, we investigated and found no evidence of this to be the case.  Here are the details.

Donna notified us that she had test results indicating black and beige chunks of unknown substance embedded in the kibble in two 33-lb. bags of Innova adult dry dog food had traces of cyanuric acid and acetaminophen.  We requested that she send samples to us so that Midwest Laboratories could test for these contaminates.  We also asked Midwest Laboratories to test the vitamin premix that was used in its production.  The test results came back negative.

Donna had no veterinarian collaboration of the pet’s illness so we asked her to send us a copy of her test results, as well as the details of the testing protocols that were used.  She has not responded to our calls. We eagerly await her response so that we can completely put this issue to rest.  Donna’s complaint is the only report that we have had related to pet illness on the product date code she gave us, or any other date code.

Innova extruded pet products are produced at a plant that is owned and operated by Natura.  Although Natura has not been implicated in any of the recent recalls, the company is committed to producing the healthiest pet food in the world and has pledged to test all of their products to ensure 100% safety. As part of its 121-point quality control program, Natura tests all of its products for melamine cyanuric acid contamination.

Nothing is more important to us than being able to tell our distributors, retailers and customers with absolute certainty that we are providing them with pet food that is healthy and safe. 

Peter Atkins
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kaffe
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« Reply #34 on: July 03, 2007, 04:50:45 PM »

Thank You, Mr. Peter Atkins.  Mighty decent of you to post in our forum.  I am sure that all of us here appreciate that.  In fact, this is the first time I have seen a president of a petfood company respond personally in a pet forum.  Mighty decent, I think.
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"A righteous man respects the life of his animal, but the tender mercies of the wicked are cruel." (Prov. 12: 10)
"The person who says it cannot be done should not interrupt the person doing it" (Old Chinese Proverb)
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« Reply #35 on: July 03, 2007, 05:07:18 PM »

Yes Mr Atkins, it is appreciated that you have responded on our forum. And I'm sure all of us who are feeding Natura products hope that you are able to get to the bottom of this quickly. We look forward to learning what you find out, and are hopeful that Natura products will be found to be safe.

I'm sure you understand though, just how cautious we have to be these days. It will take more than your word, or the word of anyone in the pet food industry. Our trust has been betrayed so many times, and we can't take chances with the lives of our pets. In that light, the more detail you can give us, the better. Thanks.
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SandyBeach
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« Reply #36 on: July 03, 2007, 05:20:58 PM »

I think it is great IF he backs it up and posts this on his company website otherwise it's just words typed here to keep the profit. Again I say let us see this on your companys website...In the meantime all my bags of CA Natural go back.


Thank You, Mr. Peter Atkins.  Mighty decent of you to post in our forum.  I am sure that all of us here appreciate that.  In fact, this is the first time I have seen a president of a petfood company respond personally in a pet forum.  Mighty decent, I think.
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ElenaL
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« Reply #37 on: July 03, 2007, 05:27:55 PM »

Unless they very recently purchased the standard,Midwest Labs does NOT do in house acetaminophen testing,I asked last month.Also they have a detection limit of 10ppm for both Melamine & Cyanuric acid. Expertox limit is .1 ppm.And as a primarily human drug testing lab,Expertox has different toxin testing.Things you'd normally find in a human drug test show up at Expertox.Like acetaminophen.
Midwest Labs does have a more extensive agricultural type toxin protocol than Expertox.
Two perfectly legit labs,different ways and means of testing.
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Nabiya
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« Reply #38 on: July 03, 2007, 05:29:02 PM »

SkepticalGirl,
The link to the felines pride nutritional analysis shows the dry matter conversion for the chicken flavor at 1.7% phosphorous. (there's also a link to how to do the dry matter conversion on that page).   I'm no expert, but from my reading it seems for CRF the dry matter phosphorous is suggested to be under 1%.  If you do the conversion for their other flavors they range about 1.4 to 1.5, which still seems on the high end.  Personally, I had to use my judgement choosing a food for what the vet says is early CRF with one of my cats - the vet suggested Hill's and I said no thanks.  I'm using a nonprescription canned food.
Lanie
There are phosphorus binders available to help the absorbtion rate (or lower it) of the phosphorus in the raw food.  One of my cats, my 19 year old, is in early stages of CRF.  So, right before starting the Felines Pride I had a blood panel done, and I'm set to have another one this weekend, to see if the values changed.  At that time I'm going to make a decision with my vet to determine if I'm going to start the phosphorus binders.  I would rather start the binders than stop the Felines Pride, as she's doing better in all aspects than she has in years!  It's almost like kittie botox, she looks younger, acts younger and is more loving than ever so I just can't see stopping the FP right now.  I'll post her values and our decision on the binders once it's all determined!
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SandyBeach
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« Reply #39 on: July 03, 2007, 05:59:50 PM »

Hmmm intresting maybe someone can call them


Unless they very recently purchased the standard,Midwest Labs does NOT do in house acetaminophen testing,I asked last month.Also they have a detection limit of 10ppm for both Melamine & Cyanuric acid. Expertox limit is .1 ppm.And as a primarily human drug testing lab,Expertox has different toxin testing.Things you'd normally find in a human drug test show up at Expertox.Like acetaminophen.
Midwest Labs does have a more extensive agricultural type toxin protocol than Expertox.
Two perfectly legit labs,different ways and means of testing.

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petslave
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« Reply #40 on: July 03, 2007, 06:20:56 PM »

Please, everyone, if your pet is having trouble on a food & you take it back, save a cup or two of dry or a can or 2  in case you want to have it tested later.  Write down all the production numbers & dates too. 

Yes, an unopened bag or can is best for proving the point, but if your pet's health has been affected, at least if it tests positive, YOU will know that the food caused it, & you can let us know!  If you have the vet & test reports & the type of food, we will most likely believe you, & that's all that seems to matter now since we are being told independent test results don't count.
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WagginTail
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« Reply #41 on: July 03, 2007, 06:33:11 PM »

As president of Natura you are here for one reason only and that is to keep making money.  Post your results on your website and more than just from Midwest.  At least the gal over at Kumpi Pet Foods is posting her results from Expertox.  Getting to be an old fart here and getting tired of all the political correctness flying arounf.  Having pet food tested is becoming a buzzword any more.  And as far as Donnas dogs, its a good thing she didn't rack up the vet bills because you certainly wouldn't have helped pay them would you?  Don't come snivelling here about how everything is wonderful at Natura Land.  Her dogs suffered.  How would you like some stomach problems for half a year Peter?  Response is insulting and somehow don't think you are eagerly awaiting hearing from her.  Donna, wherever you are hope you ok and didn't have some mysterious accident or something.  Sorry about your dogs and was glad to read their doing so much better now.  Do not give up on this.  So Peter do you think that Expertox is full of it?  Come back talk to us all and tell us just where those test results came from.
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SandyBeach
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« Reply #42 on: July 03, 2007, 07:46:24 PM »

Hey Waggin I am with you that's why I have been posting and emailing this company asking them to PUT IT UP or SHUT UP  for over a month. I have been ignored .....Why oh why won't they post they are free of these 2 toxins? hmmmmm I know they had info on their site right away on the Melamine and returned my emails fast when I wrote about that but jeeze ...they WON'T commit now on these toxins. I am so sorry I told people to buy their foods both on Itchmo and in person and all my canine lists. I will be correcting that

I WOULD NOT FEED THIS COMPANY'S FOOD UNLESS THEY POST ON THEIR SITE THEY ARE FREE OF CA AND ACETOMINOPHEN ...THAT'S WHAT I WOULD DO ...AND AM DOING. I just got back from returning my dog and cat food

As president of Natura you are here for one reason only and that is to keep making money.  Post your results on your website and more than just from Midwest.  At least the gal over at Kumpi Pet Foods is posting her results from Expertox.  Getting to be an old fart here and getting tired of all the political correctness flying arounf.  Having pet food tested is becoming a buzzword any more.  And as far as Donnas dogs, its a good thing she didn't rack up the vet bills because you certainly wouldn't have helped pay them would you?  Don't come snivelling here about how everything is wonderful at Natura Land.  Her dogs suffered.  How would you like some stomach problems for half a year Peter?  Response is insulting and somehow don't think you are eagerly awaiting hearing from her.  Donna, wherever you are hope you ok and didn't have some mysterious accident or something.  Sorry about your dogs and was glad to read their doing so much better now.  Do not give up on this.  So Peter do you think that Expertox is full of it?  Come back talk to us all and tell us just where those test results came from.
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jenny
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« Reply #43 on: July 03, 2007, 08:20:48 PM »

Not sure if I am following...but Natura has posted on their web page that they tested for Melamine and Cynuric acid.  They did not post about the acetaminphin - but too bad because I don't think any company has said they tested for that.
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kaffe
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« Reply #44 on: July 03, 2007, 09:32:35 PM »

What is mystifying me is where the cyanuric acid is coming from?  The petfood companies involved in the recall traced the melamine from batches of wheat and corn gluten and/or rice protein concentrate.  If I remember correctly, cyanuric acid was also found in those petfood recalled.  That combined with melamine produced the distinctive crystals that clogged up affected pets' kidneys.  So, where does the cyanuric acid come from?  Has ANYONE tried to find out?  Does it come in the vitamins or some other petfood ingredient?  I think we need to know.
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"A righteous man respects the life of his animal, but the tender mercies of the wicked are cruel." (Prov. 12: 10)
"The person who says it cannot be done should not interrupt the person doing it" (Old Chinese Proverb)
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