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Author Topic: Problems w/ Innova and test results-  (Read 149839 times)
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JanC
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« Reply #1215 on: October 05, 2007, 09:17:02 AM »

Leslie:

I remember now that we had a conversation about that.....I found it hard to believe that anyone would tell you not to use the storage containers & to sterilize or disinfect them.....with it being Vit E.  I'm sure an OD can cause a multitude of things but to have to disinfect the container?  Sounds like something a bit stronger than a vitamin.

Thanks for responding.....I knew a few months back there was a post about white grit on a dry food & I thought it was Purina.  Geez, there's hope for my memory yet..... Grin

I think I may have posted back then about that bag of Canidae.....this was only a month or two into the recalls & anything out of the ordinary was enough for me to bring food back.....& I brought a lot back.  I'm sure they hated to see me coming......didn't like their attitude so I haven't gone back.  I don't much care what they think......my dog is still alive & I'm sure it was because I was so paranoid. Tongue
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Zen
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« Reply #1216 on: October 05, 2007, 10:12:29 AM »

Kind off topic but: Are people that are buying Innova's EVO cat or dog, is the food still looking dusty?  Huh
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lesliek
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Trooper,Remy & Fragile


« Reply #1217 on: October 05, 2007, 01:09:54 PM »

Purina told me to clean the containers after my description of the crystals,but before the lab results. Makes me wonder what they thought it was. They aren't being used anymore. I was thinking of storing garden sprays etc in them.I don't buy commercial pf anymore. I'm already over $3000 & still not done with the vet bills & food testing.My 3rd dog is now having thyroid & liver problems.I guess the next step is testing for lead & selenium.I can't afford pet food. It costs much more than homemade in the long run !
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Geff
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« Reply #1218 on: October 05, 2007, 10:22:38 PM »

Geff & JanC- It was pur 1 sens systems dry adult dog. Purina still hasn't given me their results,frankly I don't think they even tested it. Or maybe they saw me post my results here & didn't bother. Anyway I had it tested at Expertox thru Accutrace.It came up as vit e. They triple checked it. Since it wasn't a toxin I didn't pay extra for the test to determine exact amounts.It looked pretty much the same as what you have described;gritty & salty with large pieces of hard white crystals loose in the bag & stuck to the kibble. Just a warning,the more you handle the bag the harder it is to find. It appears to settle towards the bottom. I didn't find it til after using it for 4 days.The lab tested food grade vit e & it crystalizes when exposed to high temps. They said it looked like an entire bag of it was spilled into or onto the food.Both the lab & multiple vets said it was a high enough amount to cause illness & to dispose of the food & any food stored near it. Purina told me not to even use the storage containers without disinfecting them.I had a hard time finding out what excess vit e can do,no long term studies yet. From the short term studies;stomach & bowel problems,thyroid problems & long term it may cause cancer. Also skin irritation.I wouldn't use any food that looks like that.

Leslie, thank you for sharing this. It sounds somewhat different then the Cal Nat (though they both have the salty grit in common) I haven't seen any "large pieces of hard white crystals" & this doesn't settle to the bottom over time or due to handling (I wish it did!).
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JJ
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« Reply #1219 on: October 05, 2007, 11:02:34 PM »

Although yours might be the first complaint that store has had I'm sure other stores have their complaints too about different foods including Natura brands.

JJ, no, Natura lied & told the store that my complaint was the first that Natura had received!

"I was using Karma but last bag had grit and thought that might be from processing causing grit. Now I know different."

Do you know what the grit actually is? I don't; but I'd sure like to know!


Geff sorry do not know what caused the grit in the Karma. I had just bought the bag 3 days before Donna put the whole topic on here about the Innova dog food and since Karma is made by same company I did not feel safe continuing to feed this to my baby. Could not afford testing so brought dog food back for refund.

Can add my complaint to the store with yours Geff - still find it hard to believe the store told you that. Probably didn't want to drive off any customers hearing a complaint and lose business. Fortunately my pet supplies plus got the message and pretty sure they view this site regularly and now carry 30% more organic food than before and have taken some of the suspect food off their shelves.
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Geff
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« Reply #1220 on: October 05, 2007, 11:49:26 PM »

My communication must be poor - Natura told the store that my complaint was the first Natura had received. The store didn't lie, Natura did.
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Geff
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« Reply #1221 on: October 05, 2007, 11:51:36 PM »

Geff & JanC- IAnyway I had it tested at Expertox thru Accutrace.It came up as vit e. They triple checked it. Since it wasn't a toxin I didn't pay extra for the test to determine exact amounts..

Leslie, how much did Epertox charge you to test the Purina grit? I can't really afford it, but a test would either put my mind to rest or validate the choice to not feed natura. I have several SEALED sample bags, so no one could successfully claim I contaminated them!
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lesliek
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« Reply #1222 on: October 06, 2007, 07:02:47 AM »

Geff- It was $144 for the test & $20 to overnite mail about 4 cups.That was in May,the prices have about doubled.Also you would be shipping whole bags & that would cost more. The lab has had to replace a lot of parts from all the wet food testing.You can have them do a composite test of all the bags.If no toxins are found its cheaper;however if they find anything they will test each 1 separately & it could get expensive.The Purina had the dusty look & salty aspect also plus the crystals. I don't know what is causing it but I would not use it. At best its a really poor quality control issue.I am still having health problems with all 3 dogs. Now I make everything. Its a pain but cheaper in the long run. I know a few people at the labs are testing every bag or a can from every batch before they will feed it.I still ahve 4 between my neighbor & I to test.I just can't afford it while still doing additional vet visits.Someone who would know warned me that between all the labs they didn't know of 1 brand that came up clean & accurate for nutrient levels.They went to all homemade also.
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mickey
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« Reply #1223 on: October 06, 2007, 09:16:54 PM »

Re: The crystals that were found.
They were found to be Vitamin E?

When I break open my Solid Gold cat food I do see something that reflects in the light and it is usually just one per piece.
Does this sound like what you had?



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lesliek
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« Reply #1224 on: October 07, 2007, 06:57:38 AM »

Mickey- Thats what it is supposed to look like.A lot of pf co's add it in the food for vitamins & some on the food for preservative value. It turns white & hard when exposed to high temps[like improper storage].It's soft & clear before cooking & gets shiny & reflective after cooking. It should still look kind of clear. If it's solid white,thats when there has been a problem.
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JanC
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« Reply #1225 on: October 07, 2007, 07:16:34 AM »

What I found in the bag I had was loose, don't remember any IN the kibble.  The only way I can describe it is that it looked exactly like it would if you sprinkled salt on the kibble but the loose stuff was a tad bigger than salt.

I still don't know for sure what it was or whether it was anything bad but as soon as I opened the bag & saw all that white stuff, I never even fed it to my dog, I brought it back.  It was too close to the recalls so anything out of the ordinary was suspect to me (still is to be perfectly honest)....... Tongue
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JJ
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« Reply #1226 on: October 07, 2007, 10:24:23 PM »

My communication must be poor - Natura told the store that my complaint was the first Natura had received. The store didn't lie, Natura did.
What I meant was that if other people in different states had problems with the Natura then that would make them liars as stating this is the first complaint they had received. From your store in your state as in the first complaint. No mention is made of the Innova problem that Donna had and also had her food tested as this is made by Natura also. So Geff yes they -Natura- lied. Majority of pet food companies lie to get us to keep on feeding their rendered products to our pets.
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And nothing but happiness
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billyD
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« Reply #1227 on: October 10, 2007, 08:12:27 AM »

Remember Menu Foods?
Just found this on the morning business wire.

Menu Foods slashes work force as recall costs top $55-million
JOHN PARTRIDGE
Globe and Mail Update
October 10, 2007 at 10:31 AM EDT
Investors are again beating up Menu Foods Income Fund, after the troubled pet food maker said the cost of a massive product recall it launched early this year has escalated by more than 20 per cent to $55-million and that it is slashing its work force and senior executive salaries in response.
Having lost 17 cents on the Toronto Stock Exchange Tuesday, the Mississauga, Ont., income trust's units had given up another 8 cents by 10.15 a.m. EDT Wednesday, dropping to $2.25, meaning they have lost just under 70 per cent of their value since hitting a 52-week high of $7.47 just before the mid-March recall. However, the units remain above the 52-week low of $1.98 they hit Aug. 15.
Menu Foods announced before the opening bell that it has had to boost its estimate of the recall costs by $10-million mainly because the volume of customer returns and associated costs stemming from the tainted pet food scandal involving its products is greater than it originally expected.

http://www.reportonbusiness.com/servlet/story/RTGAM.20071010.wmenufoods1010/BNStory/robNews/?cid=al_gam_nletter_maropen
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Geff
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« Reply #1228 on: October 17, 2007, 06:48:29 PM »

Today I gave up on fighting with Kitty & bought another bag of Cal Nat Chicken & Rice.
(Please see my previous posts for why).

I was told by the local pet store I've been shopping at that Natura has refused to accept returns from them on the gritty food & that the store has had to absorb the full cost of my 2 returned bags of Cal Nat. They also had put up a sign that they would no longer accept returns of any opened dry pet food. I can't imagine that's just because of me & 2 bags (1 of the 2 was opened in the store in front of the clerk with her permission); wonder how many other folks are returning bags........

I really wish one of the few PFC's that are still held in high regard would come out with a similar dry non allergenic cat food. I really despise Natura's attitude & I really don't like giving them my money.

I sure HOPE the grit ends up being harmless...........
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lesliek
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« Reply #1229 on: October 17, 2007, 06:55:30 PM »

Geff- Two of our smaller local stores had the same problem. They will still take it back,but the distributers & pf co's won't unless it is recalled. I think if the small stores have to keep eating the return costs for poor quality control,they may stop carrying those brands.
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