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PFR07PS
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« on: July 03, 2008, 07:23:21 PM » |
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Anyone read the July issue? http://www.petfoodindustry-digital.com/petfoodindustry/200807/?u1=texterityPage 88 - Is it really over?
Though the number and emotional intensity of blog posting and responses about the recalls and petfood in general have declined from their high this time last year, it is still not unusual to see consumer comments disparaging specific brands, companies or the industry overall. We still have a ways to go to regain the trust of many pet owners.
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Robert
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« Reply #1 on: July 03, 2008, 07:29:39 PM » |
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Regain trust by:
1. Be HONEST and STOP the marketing BS.
2. CARE for our pets and NOT JUST THE BOTTOM LINE - these are LIVING BEINGS.
3. Test Ingredients.
4. Support regulations for safer food and better labeling.
5. Stop Vet and Pet Food Connections (i.e. paying for vet school, etc....) - conflicts of interest.
I could go on and on....we have posted so much on these boards......
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Sandi K
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« Reply #2 on: July 03, 2008, 08:05:38 PM » |
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Its amazing, its obvious they are reading what we and others are saying, now to get them to hear it and DO SOMETHING ABOUT IT!
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lesliek
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« Reply #3 on: July 03, 2008, 08:16:59 PM » |
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Their idea of doing something about it is too wait for us to go away. I think we can outlast them ! We have better motivation,our pets health .
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"the world's most inept extortionist"
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PFR07PS
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« Reply #4 on: July 03, 2008, 08:18:04 PM » |
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Another article from the same issue is interesting and timely . . .
Insurance: are you covered?
Product recall coverage
Product recall coverage shields companies from financial losses suffered as a result of a recall, such as:
- the cost of physically removing the product from retailer shelves;
- storing or disposing of the product; and
- in some cases, the cost of rebuilding the company’s reputation following a recall.
Menu Foods’ petfood recall in 2007, the largest in history, reportedly cost US$50 million. This insurance can sometimes be added to another policy to fill the gap where such claims are excluded. Be aware that most insurance policies allow for coverage of either the purchase price of the affected pet or the veterinary expenses involved – whichever is lowest.
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Do not accept “no”
In the event your company is denied coverage, be persistent. Do not accept “no” for an answer.
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August
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« Reply #5 on: July 04, 2008, 12:41:58 AM » |
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Well, if they are reading this, I'd like them to know that I, for one, decide much (if not all) of my pet food from reading comments from other loving pet owners such as those that I find here on Itchmo and other forums, all the while double-checking various recall lists.
It took me a month of (new) researching to figure out what foods I feel safe to try out serving my four. It's incomprehensible that it has to be this way.
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Katie
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« Reply #6 on: July 04, 2008, 10:53:20 AM » |
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What I would really like to tell them - can't be printed, but:
However, I would like them to know: if it weren't for the bloggers - my dog could have died. Since they won't tell us about recalled foods, new ingredient formulaes, problems with raw ingredients, lack of quality assurance and control, lack of documentation, poor product handling, etc. We bloggers reply upon each other for information.
What I would like:
Concern for our domestic animals, instead of worrying about their bottom line at our expense.
Quality assurance and controls that exceed the industry standard.
Openess re: ingredients (where they come from, how they are processed) and what methods are used to insure they are not contaminated or appearing in pet foods in excess amounts
Laboratory testing of raw ingredients and finished product for contaminants not just % of protein,carbs,fats.
Consumer Hot Lines that provide accurate and timely information
Immediate National alerts for product problems both on TV and in print
Until the PFC's make me feel that my confidence in them and their product is more important to the growth of their business than how they can make a buck at my expense; I'll continue to home cook.
Katie
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JJ
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« Reply #7 on: July 05, 2008, 11:08:30 PM » |
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They have a long way to go to regain our trust? WTF - they will never have the trust because it is business as usual for them. They just don't get it and have proved that ever since the recalls first came about.
They can't replace the thousands of pets who died and those who continue to die and the hundreds out there who remain sick to this day. There is no such thing as APOLOGY or TRUTHFULNESS. Just lies, more lies, deceit, delay tactics, withholding important information, etc. (too much more to list) And these pet food companies think we will ever trust them again?
Some might but IMO there are the majority who never will because they see to it that no other pets will be dropping dead by informing others and sharing their information.
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'Life isn't about how to survive the storm,
But how to dance in the rain.'
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