http://www.nutroproducts.com/press-recall/howThisHappen.html"This issue was identified
during an audit of our documentation from the supplier. An extensive review confirmed that only these two premixes were affected. We first became aware of the issue on Monday, May 18th."
And today is Thursday, May 21--when the recall was issued....
http://www.nutroproducts.com/nutro-dog-food-recall-quality-assurance.shtml"
Once the raw materials arrive at a Nutro Products facility (or one of our co-manufacturers), they are checked for their quality and consistency and their chemical and nutrient properties are confirmed. These tests conform to all applicable industry standards."
http://www.nutroproducts.com/press-recall/doingToFix.html"
We will be further enhancing our ingredient quality and food safety program to ensure that it will be state of the art within the Pet food industry. This will be multifaceted, including stricter quality checks for our suppliers, upgraded ingredient management in our factories, as well as more extensive testing of our inbound raw materials and finished products."
http://www.nutroproducts.com/nutro-dog-food-recall-quality-assurance.shtml"
Our multi-step quality assurance process rigorously tests our products throughout the manufacturing process, including tests on specific raw materials; a series of tests as the food is being made, testing of finished products and final product verification.
"Our specifications and procedures include the certification not only of Nutro Products' facilities, where our pet food is made, but also of our co-manufacturers and suppliers. The following is now being implemented:
"Raw Materials Testing
"Manufacturing Process Testing
"Finished Product Testing and Final Product Verification
"Manufacturing Process Testing
"
Nutro Products' company-owned manufacturing facilities are state-of-the-art, and our in-process checks ensure proper equipment operation and processing. As the food is being prepared, it is closely monitored and inspected at virtually every step along the way. Particle sizes are checked for proper ingredient grinding, materials are weighed and metered to ensure the correct formula assembly, and moisture, expansion and density are reviewed on an ongoing basis.
Any NUTRO® product that does not meet our strict product performance requirements will not be sold."Pardon me, but according to your website, that's what you've been telling people you've been doing all along. I suppose all of these recalled cat foods were give-a-aways, as you claim that a product that doesn't meet your standards won't be sold.