Halo Dog Foods Withdrawn page 2

lesliek

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Re: Halo Dog Foods Withdrawn

« Reply #15 on: January 18, 2010, 05:41:36 PM »

I am also glad to see you posting Mr Yaskulka, as well as the info on your website. However I would like it to go a little further,as in what tests were performed and what were the results ? Since preparing my own pets food I have found that sometimes just certain combinations can have a strange smell. Available test results would go a long way to allowing customers to believe that is what happened. I'm not accusing you personally,or your company of any deliberate attempt to keep people in the dark. However that has happened to many of us with other pf companies. Anything you can make available will only increase trust in your company.


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"the world's most inept extortionist"

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Re: Halo Dog Foods Withdrawn

« Reply #16 on: January 18, 2010, 09:52:18 PM »

Adding thanks for your post Mr. Yaskulka. Will await your answer to Sandi K's question.


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Sandi K

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Re: Halo Dog Foods Withdrawn

« Reply #17 on: January 21, 2010, 07:38:45 AM »

Am I blind or just not seeing it....the Halo rep posted a link above to a statement regarding the food malodor but if you go to Halo's website, I cant find a statement anywhere....its there if you click on the link provided above but I cant find it if you just go to their website on your own.....kind of like trying to find a needle in a haystack....no mention of any of it on their front home page which for me personally, would be where I like to see companies putting statements....but I guess thats just me.......


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Spartycats

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Re: Halo Dog Foods Withdrawn

« Reply #18 on: January 21, 2010, 07:49:57 AM »

Quote from: Sandi K on January 21, 2010, 07:38:45 AM

It's not you...It isn't available from their website, as far as I can tell (not through site map, not through "search").


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3catkidneyfailure

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Re: Halo Dog Foods Withdrawn

« Reply #19 on: January 21, 2010, 08:20:17 AM »

"@halopets As of Thurs Jan 21, consumers report no link to "malodor" statement via company website. Can u check, pls? #pets #dogs #cats"


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Re: Halo Dog Foods Withdrawn

« Reply #20 on: January 21, 2010, 01:09:04 PM »

Sandi no your not blind. Went thru the link on here and once you click on anything at the Halo site the info is not there anymore til you close the link, come back here and click again on the link. How is that possible?


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mary blonde

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Re: Halo Dog Foods Withdrawn

« Reply #21 on: January 21, 2010, 03:18:24 PM »

I think they're giving you a "blind link". Basically they are trying to placate us but not really notifying the public.
Same old, same old for the PFCs. Shame on them!!!


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Re: Halo Dog Foods Withdrawn

« Reply #22 on: January 21, 2010, 05:42:12 PM »

Quote from: Sandi K on January 18, 2010, 04:45:25 PM

Thanks for posting at Itchmo, Mr. Yaskulka. I guess Im confused, was it Halo that withdrew the food? According to the info at Pet Food Express's website, initial tests showed the food was OK but that your company withdrew the food while further testing was being done....is that accurate?

Mr. Yaskulka - will an answer be forthcoming to Sandi K's question - we're all waiting.


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3catkidneyfailure

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Re: Halo Dog Foods Withdrawn

« Reply #23 on: January 21, 2010, 06:17:23 PM »

Halo seems like a pretty decent company. The retailer, Pet Food Express, outted their pet food problem here. But what's so
frustrating is the assumption after 2007 that consumers can't know what pet food manufacturers do to fix pet food problems.
It seems to be the industry code. And it's not good enough, as we know all about quality assurance and quality control issues,
as well as bacterial, toxin, and other less desirable ingredients used in the manufacture of even the "best" pet foods. None of that
is a secret any more. And consumers do not have blind faith in pet food companies that the industry had before 2007.
I don't know how to say it any plainer. That's the legacy of the 60 million pet food product recalls of 2007 that killed or
made ill so many thousands of pets and affected so many pet owners.
If you opened a stinking bag, can, pouch, or shrink-wrapped plastic tray of food, would you serve it to your kids? I think not.
Nor will pet food consumers serve it to their pets any more. And by not saying we had a Salmonella or moisture problem or mechanical
malfunction and this is what we did to fix it, this pet food consumer would now not buy your product.


« Last Edit: January 21, 2010, 06:24:31 PM by 3catkidneyfailure »	Logged

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Re: Halo Dog Foods Withdrawn

« Reply #24 on: January 21, 2010, 08:27:46 PM »

Why is the info not on the site and only found by the link provided here? Just went to the site by doing a search for halopets.com and there is still nothing about this odor on their site. What if a pet parent has a question and goes to the site looking for information? Another silent withdrawal, again? All we want is for straight answers from all PFC's and still its same ole same ole with the majority. Guess they just don't get it.


« Last Edit: January 22, 2010, 05:13:45 PM by JJ »	Logged

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5CatMom

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Re: Halo Dog Foods Withdrawn

« Reply #25 on: January 22, 2010, 08:51:14 AM »

Like others, I would also like to know what tests were performed and what were the results.

If the tests were negative, more work should be done to determine what caused the bad smell. Clearly, something was responsible for the odor. What was it?

Inability to determine what caused the odor indicates that the manufacturing process is out of control, IMO.

5CM


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Carol

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Re: Halo Dog Foods Withdrawn

« Reply #26 on: January 22, 2010, 09:17:47 AM »

Quote from: JJ on January 18, 2010, 09:52:18 PM

Adding thanks for your post Mr. Yaskulka. Will await your answer to Sandi K's question.

Me too...It certainly will be a breath of fresh air to have these questions answered here...I hope Halo comes back to read them and answer them... Undecided


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haloemployee

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Re: Halo Dog Foods Withdrawn

« Reply #27 on: January 23, 2010, 10:36:40 AM »

Hello Concerned Customers,

First I want to say that I don't know if I can safely come back here and post again after I make this one. This will probably be my only post to this message board. I also can't tell you who I am as that would put my job in very grave danger. I know by not revealing my identity I leave alot of room to discretit my statements but I just don't know of a better way without hurting my household financially and that will affect more than just myself.

I don't think I will be able to address all of your questions as our management is very secretive about product quality issues even to the employees. Since there is allot of communication, especially from the customer base, flying around about this we do end up knowing lots of information they wish we didn't and a tremeddous amount more than has been given to the consumers that are actually the ones that buy and use our products.

The first thing I would like to address is the hidden webpage about the bulletin issued on the PFE website. Again, I don't know if this will answer every question but I hope it helps. This statement is very carefully worded as I'm sure you can tell. There are things being insinuated in that statement that I believe are meant to give impressions beyond the Pet Food Express bulletin even though it has been carefully worded to only address the bulletin specifically. By ommision and insinuation it is leaving the impression that the PFE bulletin was the first notification of the problem. There is also the strong insinuation, though not directly stated, that Halo has the ability to determin a problem and evaluate it's health impacts on the same day it is detected, or from "day one". Neither of those assumptions, if drawn from that statement, would be correct. Halo's first large scale notification of this issue came during the first week of December '09, not early to mid January '10. The first widespread complaints actually came from a distributor in Canada followed by four different consumer complaints of the same issue allwithing the same day. This was a month before it became pulic with the PFE bulletin and several weeks before PFE’s stated first complaint of 12/27/2009. I believe that if questioned the position will be that “day one” meant day one of the bulletin and not day one of first notification of the problem.

The last thing I would address is the extent of the problem. The public is only being told about the 4/22/11 best by date. There are actually three best by dates that have been reported to Halo. You are only hearing about the 4/22 best by date, assumably because that is the only one that PFE has identified and made public. Had Pet Food Express not had the integrity to bring this forward to their customers I’m unsure if there ever would have been a public statement made, on a hidden page or otherwise.


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menusux

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Re: Halo Dog Foods Withdrawn

« Reply #28 on: January 23, 2010, 10:47:30 AM »

I think it's also time this Press Release was posted:

http://www.prnewswire.com/news-releases/congratulations-to-halo-purely-for-pets-82163117.html

Congratulations to Halo, Purely for Pets
The National Canine Cancer Foundation Awards Halo, Purely for Pets its First Award of Excellence

PHOENIX, Jan. 20 /PRNewswire-USNewswire/ -- "With statistics showing Cancer striking 25% to 30% of our dogs, the National Canine Cancer Foundation feels as part of their commitment to finding cures and new treatments for cancer in dogs, they are rewarding companies and individuals who have gone above and beyond in their desire to consider the complete, holistic well being of pets in the operation of their company and within their products and/or services or with their actions as an individual.

"Halo, Purely for Pets is the very first company to be awarded the National Canine Cancer Foundation's Seal of Excellence.

"The National Canine Cancer Foundation's Seal of Excellence is their most coveted award. The Seal of Excellence will be awarded to only a very select few companies and/or individuals and the award is based on some of the most extensive criteria. A detailed list of the criteria can be found on the NCCF's website by clicking here.

"I have been a big fan of Halo Pets for years and it's very appropriate that we awarded them the very first Seal of Excellence, since some of our criteria for the Seal of Excellence was modeled after the operation and business practices of Halo," according to Gary D. Nice, President of the National Canine Cancer Foundation.

"For over two decades, Halo, Purely for Pets(R) (www.halopets.com) has created holistic pet products of uncompromising quality. Halo believes nutrition is the single most important factor in the quality of a pet's life. Halo produces natural pet food, treats, supplements and grooming products – including the award-winning Halo Spot's Stew, Dream Coat and Liv-a-Littles treats. Halo products are available at PETCO, Whole Foods, thousands of independent pet specialty and natural food stores, and online at www.halopets.com.

"Ellen DeGeneres -- a long time Halo customer -- became a part-owner of Halo in 2008, saying, "because I think Halo is incredible, I decided to become part owner in hopes that all animals have the chance to be the healthiest they can be."

""So many of us have lost four-legged loved ones to this terrible disease," according to Halo Vice President of Marketing Communications David Yaskulka. "While we all strive for a cure, health professionals are telling us to eat natural foods, avoid harsh chemicals, and lead active, healthy lives to have the best chance of avoiding cancer. Halo customers try to do exactly that for our pets. Everyone at Halo is deeply honored to be recognized in this way."

"About the National Canine Cancer Foundation

"The National Canine Cancer Foundation is a nationwide, contribution funded, 501 (c)(3) non-profit corporation dedicated to eliminating Cancer as a major health issue in dogs by funding grants directly to Cancer researchers who are working to save lives and find cures, better treatments and accurate, cost effective diagnostic methods in dealing with canine Cancer.

"Its purpose is to encourage and provide grant support for basic, pre-clinical and clinical research in high impact and innovative cancer research, which is intended to develop innovative approaches to a cure, treatment, diagnosis or prevention of cancers in dogs. The program fosters collaboration between basic and clinical scientists with the intent of enhancing the transfer of basic research findings to clinical usefulness."

http://www.wearethecure.org

http://www.halopets.com

SOURCE National Canine Cancer Foundation

RELATED LINKS
http://www.wearethecure.org

David Yaskulka's first and last post here:

Quote from: dyaskulka on January 18, 2010, 01:59:40 PM

Hi, I’m David Yaskulka from Halo. We truly appreciate everyone’s passionate advocacy for our pets’ health!

That’s always our first priority as well. Just to be clear, from day one we determined there were NO health or nutrition issues for pets. We’ve posted details on this web page: www.halopets.com/pfe.

Please don't hesitate to contact us (contact info on web site) with any questions or concerns!


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3catkidneyfailure

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Re: Halo Dog Foods Withdrawn

« Reply #29 on: January 23, 2010, 11:42:27 AM »

Well, haloemployee, there's no way for us to verify your statements, although obviously their whistleblower nature
explains your caution.

If there is any other consumer out there who purchased a Halo product with a different best by date that stunk
when you opened it, that would be some kind of confirmation if you would come forward.

There's no doubt that Halo has some pretty commendable programs.

There is also no doubt that pet food manufacturers have production problems.

The frustrating thing for consumers seems to be finding a pet food company who will say something like:
"we had this pet food production problem. We did these tests. There is/is not an illness to your pet that can
result based of these tests. This seems to be the cause of the problem. This is what the company is
doing about it to prevent a similar problem from happening." That's the type of commercial pet food manufacturer I'd like to find.


« Last Edit: January 23, 2010, 11:46:37 AM by 3catkidneyfailure »	Logged

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