|
5CatMom
|
 |
« on: January 12, 2010, 12:22:53 PM » |
|
http://www.petfoodexpress.com/petfood/default.asp?pageid=99&Section=AboutMARKET WITHDRAWALS 1/11/10 - Halo Dry Chicken and Salmon Dog Foods Halo Pets informs us that there is a "malodor" in two of their dog food formulations with a "Best By" date of 4/22/11. They are: Halo Adult Dog Wholesome Chicken in the 4 lb. and 18 lb. sizes Halo Adult Dog Wild Salmon in the 4 lb. and 18 lb. sizes Preliminary testing conducted by an independent lab indicates that the malodor is due to a particular ingredient that routinely has wide variation in its smell but poses no safety hazard. Nonetheless, Halo is withdrawing the product because the odor is objectionable. As is our practice, PFE has removed all Halo dry products from our shelves as a precaution until testing is complete and we are completely confident that there is no risk to pets' health. If you are currently feeding a Halo product and wish to return it, please feel free to do so. If you are concerned about your pet's health, please consult your veterinarian. You may contact Halo at Halopets.com for more information. We expect to receive word of conclusive test results the week of January 11, 2010 and will update you at that time. 5CM & Friend
|
|
|
|
|
Logged
|
What is man without the beasts? If the beasts were gone, men would die from a great loneliness of spirit. For whatever happens to the beasts, soon happens to man. All things are connected - - - Chief Seattle
We are the caretakers of our creatures . . . the peacekeepers of our planet
|
|
|
|
Spartycats
|
|
« Reply #1 on: January 12, 2010, 12:39:45 PM » |
|
|
|
|
|
|
Logged
|
|
|
|
|
Carol
|
|
« Reply #2 on: January 12, 2010, 03:20:28 PM » |
|
I don't see it at the Pet Food Express link ... am I blind ( or dumb)...?  |
|
|
|
|
Logged
|
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” — Margaret Mead
United we stand Divided we fall....
|
|
|
|
Sandi K
|
|
« Reply #3 on: January 12, 2010, 03:43:34 PM » |
|
LOL Carol, you are neither! Go to petfoodexpress.com and then where it says "pet product issues" at the top left of the page, click on that and then you have to page a little over half way down the page and its under "Market Withdrawals"...
I wonder what the "particular ingredient that routinely has wide variation in its smell" is.......
|
|
|
|
« Last Edit: January 12, 2010, 04:08:14 PM by Sandi K »
|
Logged
|
|
|
|
|
JJ
|
|
« Reply #4 on: January 12, 2010, 10:49:25 PM » |
|
Looked at ingredients in both - wonder also which ingredient was giving off this 'strong' odor.
|
|
|
|
|
Logged
|
May your troubles be less,
Your blessings be more,
And nothing but happiness
Come through your door
|
|
|
|
5CatMom
|
|
« Reply #5 on: January 13, 2010, 04:46:55 AM » |
|
Carol, You have to scroll down past the recalls. Recalls are listed first, then the withdrawals  . 5CM |
|
|
|
|
Logged
|
What is man without the beasts? If the beasts were gone, men would die from a great loneliness of spirit. For whatever happens to the beasts, soon happens to man. All things are connected - - - Chief Seattle
We are the caretakers of our creatures . . . the peacekeepers of our planet
|
|
|
|
3catkidneyfailure
|
|
« Reply #6 on: January 13, 2010, 07:01:33 AM » |
|
Keep having flashbacks to other pet foods with too much moisture and aflatoxins in them.
Maybe the company will provide test results so pet owners will know.
|
|
|
|
|
Logged
|
|
|
|
|
Sandi K
|
|
« Reply #7 on: January 17, 2010, 08:26:21 AM » |
|
Update at Pet Food Express about the Halo dog food: http://www.petfoodexpress.com/petfood/default.asp?pageid=99&Section=About1/15/10- Halo Dry Chicken and Salmon Dog Foods - UPDATE
Independent test results for toxins and microbiological contamination for the suspect lot confirm that these foods are free of contaminants and that there is/was no threat to pets’ health. PFE is satisfied and is the process of restocking all formulas. We were very impressed and pleased by Halo’s swift and decisive response to the problem. PFE is very demanding when it comes to safety issues and Halo demonstrated their commitment to pet welfare, the highest standards of professional conduct, and to making the best product they can. We applaud their handling of this situation and will hold them up as an example of how pet food companies should behave when confronted with such circumstances. See, I guess I dont get that warm & fuzzy feeling over this that Pet Food Express seems to have. I see a couple of problems. One, they removed the product from the store shelves but there was no notice at Halo's website or anywhere else that I could find. Two, they removed the product and said they were doing testing so its obvious they didnt know for sure if there was a more serious problem going on. What if they had found a serious problem? People that have it in their homes would have been continuing to feed it and perhaps unknowingly endangering their pets. I still say that if its bad enough for them to withdraw it from the market, pet owners should be informed as a precaution just in case their testing discovers a problem. And they should be informed by more places than just Pet Food Express. They removed the product but yet, to me, were taking a risk in the meantime while their testing was being done. Sorry, PFE, but I dont see this "highest standard of professional conduct" you are seeing. If they had found something more seriously wrong with the food from the testing, pets that continued to eat the food while the testing was being done, were being exposed to potential harm that could have been prevented. If this had been food I was feeding Sophers, I would want to know so that I could stop feeding it just in case. ETA: I saw someone at Twitter had tweeted to Halo pets asking them to put something about the food withdrawal at their website and the twitter rep had written back that it was a good idea and they would see what they could do....nothing was ever put at their site than I can tell. In my opinion, the only way for this quiet withdrawal stuff to stop is if stores like Pet Food Express would demand more from these companies. Giving them glowing praise for something that could have turned into a serious turn of events is not the way of doing it. Just my opinion..... |
|
|
|
« Last Edit: January 17, 2010, 08:30:12 AM by Sandi K »
|
Logged
|
|
|
|
|
Carol
|
|
« Reply #8 on: January 17, 2010, 09:47:55 AM » |
|
I still see this testing behind closed doors as a problem...even it is only "malodor (isn't that the current Tylenol issue?) it still required testing for toxins and contaminants and I want to know that ASAP--Even though nothing was found days later--what if there was something? All I can think of is that same exact thing happened to Smudgie---had the PFCs told the public they were testing---I know I would have withheld the food ...so as usual..I agree with Sandi K that Halo should NOT be praised!
|
|
|
|
|
Logged
|
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” — Margaret Mead
United we stand Divided we fall....
|
|
|
|
Sandi K
|
|
« Reply #9 on: January 17, 2010, 10:27:53 AM » |
|
I keep going back to this statement at PFE: "there is/was no threat to pets’ health" Its easy to say that in hindsight.....
|
|
|
|
|
Logged
|
|
|
|
|
JJ
|
|
« Reply #10 on: January 17, 2010, 09:09:53 PM » |
|
So strong smells are to be considered 'not harmful' ? Silent withdrawals will not endear pet parents either. What is about be upright and speaking from the hip instead of covering/hiding from the people? How does that build trust - it doesn't.
|
|
|
|
|
Logged
|
May your troubles be less,
Your blessings be more,
And nothing but happiness
Come through your door
|
|
|
|
Sandi K
|
|
« Reply #11 on: January 18, 2010, 08:10:31 AM » |
|
Exactly JJ! I guess I would have liked to have also known what they feel was causing the strong smell & what tests they ran. But seeing how they didnt even want to tell anyone in the first place, the source of problem (if they even know) certainly wont be shared either.
|
|
|
|
|
Logged
|
|
|
|
|
Sandi K
|
|
« Reply #12 on: January 18, 2010, 11:19:26 AM » |
|
I contacted Pet Food Express yesterday and the person that replied told me as far as they understood, it was them (PFE) that noticed the smell and contacted Halo and it was them (PFE) that withdrew the food from their shelves until Halo tested it. I advised them that their website doesnt state that. It states: "Halo Pets informs us that there is a "malodor" in two of their dog food formulations with a "Best By" date of 4/22/11." and it states: "Nonetheless, Halo is withdrawing the product because the odor is objectionable." So Im confused, why they would write on their website it is Halo that informed them of the malodor and withdrew the food when they should have written that they (PFE) noticed an off odor and contacted the company is beyond me....  ETA: they said they would correct any inaccuracies at their website so there might be some changes show up there if anyone happens to check... |
|
|
|
« Last Edit: January 18, 2010, 11:31:44 AM by Sandi K »
|
Logged
|
|
|
|
dyaskulka
Newbie
Posts: 1
|
|
« Reply #13 on: January 18, 2010, 01:59:40 PM » |
|
Hi, I’m David Yaskulka from Halo. We truly appreciate everyone’s passionate advocacy for our pets’ health! That’s always our first priority as well. Just to be clear, from day one we determined there were NO health or nutrition issues for pets. We’ve posted details on this web page: www.halopets.com/pfe. Please don't hesitate to contact us (contact info on web site) with any questions or concerns! |
|
|
|
|
Logged
|
|
|
|
|
Sandi K
|
|
« Reply #14 on: January 18, 2010, 04:45:25 PM » |
|
Thanks for posting at Itchmo, Mr. Yaskulka. I guess Im confused, was it Halo that withdrew the food? According to the info at Pet Food Express's website, initial tests showed the food was OK but that your company withdrew the food while further testing was being done....is that accurate?
|
|
|
|
|
Logged
|
|
|
|
|
