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Author Topic: FDA Suspends Temporary Emergency Permit of Pet Food Maker Evanger's  (Read 131950 times)
0 Members and 2 Guests are viewing this topic.
3catkidneyfailure
Guest
« Reply #120 on: May 04, 2008, 03:59:17 PM »

Offly, your ideas and thoughts are welcome and appreciated. As Sandi said, one thing
leads to another.
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skinnydog
Jr. Member
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Posts: 10


« Reply #121 on: May 04, 2008, 05:12:35 PM »

Thanks very much for the welcome and info.  It's great to be a part of such a pro-active group of consumers/animal lovers.  I thought I was pretty good, but feel like a slug compared to a lot of you! 
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3catkidneyfailure
Guest
« Reply #122 on: May 04, 2008, 05:43:37 PM »

http://efoodalert.blogspot.com/2008/04/safety-warning-on-evangers-dog-and-cat.html
Under Deb's comment:
What I gather from talking to Holly is that this is basically the usual bureaucratic technical BS. There has been "NOTHING DEEMED WRONG WITH THE PRODUCT"...it's apparently all a paperwork issue to satisfy FDA. I was also told Evangers hired a third party to check the products and NOTHING was found unsafe. I also asked about why some of the cans of chuncky chicken casserole give such a LOUD pop when opened. The food is packed in the cans raw, often overfilled and this is only a vacuum issue - nothing wrong with the product.

Anyone seen these test results posted anywhere?

« Last Edit: May 05, 2008, 07:30:24 AM by 3catkidneyfailure » Logged
menusux
Guest
« Reply #123 on: May 05, 2008, 08:08:23 AM »

We have a new old news release from the company this morning:

http://compliancehome.com/news/FDA/12718.html

Evanger’s Dog & Cat Food Company Responds to FDA News Release

"(May 05, 2008)-- As a result of a routine inspection of the Evanger’s Dog & Cat Food Company manufacturing facilities by the U.S. Food and Drug Administration, the FDA recently raised questions regarding recordkeeping and other issues at the pet food producer’s facilities.

"Contrary to a news release issued by the FDA Thursday, April 24, 2008, Evanger’s continues to make and distribute its products with FDA approval. Evanger’s is working closely with the FDA and already has addressed many of the FDA’s questions. Evanger’s expects to have the few remaining FDA queries fully satisfied shortly.

"No Evanger’s product has been recalled, nor is there any indication that any Evanger’s product is under-processed, unsafe, or contaminated in any way.

“"As our customers, retailers and distributors know, Evanger’s takes the quality and safety of its pet foods very seriously,” said Holly Sher, president of Evanger’s. “Evanger’s has a long history of using only human-grade ingredients in our products. The FDA has not called into question the wholesomeness of any ingredient we use. We are confident Evanger’s products continue to be safe, wholesome and natural, so confident that we continue to feed them daily to our own pets.”

"All ingredients in Evanger’s products are sourced in the United States and all manufacturing is done in its suburban Chicago facility. The routine FDA inspection was related only to Evanger’s canned foods and is not affiliated with of production its dry pet food products.

"As the United States’ oldest natural pet food company, Evanger’s products are known for their human-grade ingredients, including hand-packed meats, fish and poultry, and 100% meat and organic meals.

"Consumers and distributors may contact Evanger’s customer service department at US +1 8002886796 Call for further information. In addition, all new or updated information will be immediately posted to our Website, www.evangersdogfood.com"

It's identical to the one issued on April 25:

http://www.reuters.com/article/pressRelease/idUS233312+25-Apr-2008+PRN20080425

Evanger's Dog & Cat Food Co. Responds to FDA News Release
Reuters

"WHEELING, Ill., April 25 /PRNewswire/ -- As a result of a routine
inspection of the Evanger's Dog & Cat Food Company manufacturing facilities by the U.S. Food and Drug Administration, the FDA recently raised questions regarding record keeping and other issues at the pet food producer's facilities.

"Contrary to a news release issued by the FDA Thursday, April 24, 2008, Evanger's continues to make and distribute its products with FDA approval.  Evanger's is working closely with the FDA and already has addressed many of the FDA's questions. Evanger's expects to have the few remaining FDA queries fully satisfied shortly.

"No Evanger's product has been recalled, nor is there any indication that any Evanger's product is under-processed, unsafe, or contaminated in any way. "As our customers, retailers and distributors know, Evanger's takes the quality and safety of its pet foods very seriously," said Holly Sher, president of Evanger's. "Evanger's has a long history of using only human- grade ingredients in our products. The FDA has not called into question the wholesomeness of any ingredient we use. We are confident Evanger's products
continue to be safe, wholesome and natural, so confident that we continue to feed them daily to our own pets."

"All ingredients in Evanger's products are sourced in the United States and all manufacturing is done in its suburban Chicago facility. The routine FDA inspection was related only to Evanger's canned foods and did not cover production its dry pet food products.

"As the United States' oldest natural pet food company, Evanger's products are known for their human-grade ingredients, including hand-packed meats, fish and poultry, and 100% meat and organic meals.

"Consumers and distributors may contact Evanger's customer service
department at (800) 288-6796 for further information. In addition, all new or updated information will be immediately posted to the company's Website,www.evangersdogfood.com

"ABOUT EVANGER'S DOG & CAT FOOD CO., INC.
"Established in 1935, EVANGER'S Dog & Cat Food Company, Inc. is the oldest natural dog food company in the United States. Today, the suburban Chicago company is as innovative as when Fred Evanger first founded it, producing a wide array of human-grade dog and cat food dinners and supplements.
"SOURCE  Evanger's Dog & Cat Food Company

Rebecca Theim of Matrix Partners, cell, +1-312-590-0195, rtheim@matrix1.com,
for Evanger's Dog & Cat Food Company


OK--so who is this person?

http://www.linkedin.com/in/rebeccatheim

"President at Tipitina Communications, Inc. (Sole Proprietorship)
Vice President at Matrix Partners

"Communications professional with experience in public relations, issues management and crisis communications. Understands and plays well with the media, drawing on previous experience and relationships developed as a reporter for several major news organizations.

"Experienced at deploying communications to enhance, improve or repair a company’s reputation. Ability to predict how issues and decisions will play in the court of public opinion. Exceptional writing and editing skills.

"Rebecca Theim’s Specialties:
"Media relations, executive communications, crisis communications, employee communications, marketing communications, digital communications, labor union negotiations communications, publication management "



http://www.tipitina-comm.biz/experience.html

"Tipitina Communications' Rebecca Theim has worked with a wide variety of B2C and B2B brands, spanning the entertainment and media, manufacturing, health care, Internet, consumer packaged goods and human resources/staffing industries. Below you will find highlights of her work with three powerful brands.

"Introducing fledgling pet care products and services to the broader consumer market

"The pet industry is booming. Pet owners will spend more than $40 billion this year on their four-legged, finned, furry and feathered friends – more than the GNP of all but 64 countries – a figure that’s doubled in the past decade. More and more newspapers, magazines and national Websites – including New York Newsday, the Chicago Tribune, the New York Post, MSNBC.com and Prevention – have reporters and columnists dedicated to all things pets."


http://www.tipitina-comm.biz/about.html

"Tipitina Communications, Inc., is a communications and public relations firm headquartered in downtown Chicago.

"As both an in-house communications professional and a consultant, President Rebecca Theim has shaped the communications strategies of companies in an array of industries, including entertainment, publishing, manufacturing, staffing and recruitment, healthcare and Internet/Web-based companies.

"In addition, Tipitina Communications can draw upon the expertise of Matrix Partners, Ltd., a full-service integrated marketing communications firm in the Chicago Loop with which she is contractually affiliated."


There's still no addressing of the problem re: retort supervision and proper operation:

Kathy,  I think the implication Evangers made that it was only a problem with paperwork was maybe wishful thinking on their part because FDA indicates it was a little more than just that.  This was what FDA said when I asked them:

"The firm had serious deviations form the mandatory provisions of 21 CFR parts 108 and 113, including lack of documentation of process adequacy and lack of processing filing with FDA for most of their processes.  The firm was operating the retorts improperly (not venting), failing to record critical process information including initial temperatures, temperature recording devices were recording temperatures higher than the mercury-in glass thermometers. The firm's retort supervisors had not attended the required training schools.
 
As correctly stated in the press release, the firm is operating under an Order of Need for Emergency Permit, which means it cannot introduce or deliver for introduction in interstate commerce any of its low--acid canned pet food. The regulation does allow the firm to have a processing authority evaluate the  processing of each lot for adequacy and to submit release requests in writing to FDA for specific lots."

I dont know why Evangers said they arent operating under emergency permit but FDA says they are.  Maybe the info hadnt been given to everyone at their company?  Maybe they arent operating under emergency permit but are supposed to be?  I dont know.  I also dont know why they would say that FDA's news release had false and misleading info in it, what was false?  FDA seemed to be pretty clear about the info they provided. 

One thing I am happy about though is that it appears that FDA did the very thing we have all wanted them to do in the past and that is they prevented something from potentially turning very bad for our pets.  When I asked FDA about everything, they responded promptly.  I sent them a thank you which is something I didnt think I would be doing with FDA anytime soon.  Now I just wish there was enough personnel to be able to inspect all the other pet food companies but I doubt that will be happening. 

For those of you who want to see the criteria for inspecting plants which process low-acid canned foods:

http://www.fda.gov/ora/inspect_ref/igs/lacfpt1/lacfpt101.html

Cross-posted to the other thread.

Cross-posting this to the other thread also.
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Offly_irked
Guest
« Reply #124 on: May 10, 2008, 05:46:03 AM »

Quote
I poked around places & Evangers, and missed/couldn't find their statement on melamine/cyanuric acid. I sent an email to the rep asking:

1) Does Evanger's test for Melamine? (What Lab?)
2) Does Evanger's test for Cyanuric Acid? (What Lab?)
3) What is the total amount of copper compounds in the dog/cat food?
4) How much copper is in the food, excluding copper from oxides?
5) How much copper from oxides is in the food?
6) Do you regularly test for copper, lead, metal content in the foods? (What are the results)


Well, I got a "response".. IMO, one could not, in all honesty, call it "answers":

Quote
We do not test for melamine because we do not utilize any ingredients
that analysis would be based on protein.  We have enough protein where
we do not use enhancers.  We do random tests to make sure all our
vitamins and minerals are within limits.

Holly Sher
President
Evanger's Dog & Cat Food Co., Inc.
Telephone:  (847) 537-0102    Fax:  (847) 537-0179



I am not detered, and have submitted another set of questions. 

IMO, it's simply due diligence to ask these questions.

In my own viewpoint, the response of the pet food company to consumer questions has the ability to destroy & diminish any words that they have employed in ads, press releases (or submitted by their public relations "experts" in these forums and in the many other forums where they are posting) which are designed to impress or assure us.

Answers to questions like these are "where the rubber meets the road" on the reality & trust issues.
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3catkidneyfailure
Guest
« Reply #125 on: May 10, 2008, 06:15:57 AM »

Thank you, Offly, for contributing to the picture on which the consumer can
draw conclusions.
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Carol
Hero Member
*****
Posts: 3200


« Reply #126 on: May 10, 2008, 07:11:50 AM »

Thanks Offly....It is a shame that you got such a "non-answer" to some very good and specific questions- Angry--very disappointing to see how Holly Sher answered but sadly I am not surprised.  When the pet food companies start realizing that we are concerned about our pets' safety and nutrition and they take us seriously, then I may start to believe their "claims"... Angry 

I am glad you made this public so we can all see the answer you got! Wink
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5CatMom
Guest
« Reply #127 on: May 10, 2008, 01:35:19 PM »

Offy,

Thanks for that info.  Would be interesting to know how often they do their random tests, what do they test for, and what the results have been.

5CatMom
=^..^=
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3catkidneyfailure
Guest
« Reply #128 on: May 11, 2008, 07:18:30 AM »

Martin, those test results on websites by batch and date code is sure what a lot
of consumers would like to see.
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JanC
Guest
« Reply #129 on: May 11, 2008, 07:33:01 AM »

3cat & Martin:

I have returned my cans of Evangers & I'm just not sure right now if I'll ever trust them enough to go back to feeding it to my dog.  I was a very loyal customer & had all the faith in the world in their product......so I'm really angry & upset.

If I could look up test results (like you can w/NB), it would make a big difference to me.  I don't understand why the pf companies, knowing full well how we (as pet parents) no longer trust them, wouldn't be happy to display any & all test results.  Why can't they see that this would make us feel a lot better about feeding this to our fur babies.  I'm not a CEO & certainly don't think like one (TG) but I think this is no more than common sense.

If I could look up test results, I'd feel a lot more comfortable feeding that to Hannah.  It's an awful feeling when you open a new bag or can & have to worry about whether or not this is going to sicken or kill your baby. Angry
« Last Edit: May 11, 2008, 03:23:59 PM by JanC » Logged
3catkidneyfailure
Guest
« Reply #130 on: May 11, 2008, 07:23:00 PM »

I guess what bothers me so much is why companies don't understand after March 16, 2007,
that consumers are worried about every can, bag, or pouch of commercial pet food. They expect
us to buy every batch, tested or not, won't post information on what they are doing. Ask
any consumer who opened and fed tainted food and killed one of their family members if they don't
sweat and worry every time they buy any commercial food since the 2007 recalls. It's the lack
of commercial company support testing documentation that's driving home-cooking, and the
fear of the next possible contaminant. Every time you see a report of a bad consumer experience,
the consumer wonders if they're next. The lack of communication on quality assurance/quality control
and safety testing by the commercial companies is doing nothing to improve the situation in my opinion.
Whether your food was recalled or not, thank Menu Foods for putting consumer trust in your word
in the proverbial litter box permanently.
« Last Edit: May 11, 2008, 07:50:37 PM by 3catkidneyfailure » Logged
awknddragn
Jr. Member
**
Posts: 20


« Reply #131 on: May 12, 2008, 10:14:52 AM »

Can anyone please give me a current update on this situation?  What were the foods exactly in question?  Did it include "Organic Braised Chicken Dinner for Cats"?  was it just for dogs?  I didn't even check on the foods before I gave it to her, Sam (my cat) had eaten this in the past -- please, let me know something. 

Thanks --
Pam
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5CatMom
Guest
« Reply #132 on: May 12, 2008, 10:35:55 AM »

Awknddragn,

That's a good question.  Could be wrong, but I'm not sure we know enough about which flavors may be affected.  Sounds like the canning process has been called into question, so there's a potential for all canned products to be involved.

If someone else has more specific information with which to rule some flavors "in" and some "out" that would be helpful.  There may be a time period or date codes that I'm not aware of.

If in doubt, toss it out.

I had several flavors in the pantry, and they were all tossed out.

Personally, I don't believe that any PF company has sufficient process control to be able to analyze what group of products may be affected by a given snafu.  We've learned that GMP's (Good Manufacturing Practices) and QA/QC procedures aren't the strength of the PF industry.

It's about time the Evanger's folks logged on and gave us an update.

5CatMom
=^..^=
« Last Edit: May 12, 2008, 10:37:52 AM by 5CatMom » Logged
awknddragn
Jr. Member
**
Posts: 20


« Reply #133 on: May 12, 2008, 10:42:18 AM »

I'd only bought the one can.  Sam ate half a bowl... the deal is, Sam hasn't been well, we've been fighting kidney disease for years.  She ate the food, about a half hour later, got up, peed, was wobbly, listing to the right rear.  Collapsed, threw up, seizure, lost ability to breathe on her own.  You know the story did not end well. 

I am wracking my brains and beating myself up -- I am hoping it wasn't the food.  I have a call in to the emergency vet.  What little I can find on botulism, it's rare in cats, and takes either hours or days before it shows up.

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5CatMom
Guest
« Reply #134 on: May 12, 2008, 10:54:29 AM »

awknddragn,

Oh dear!  Are you saying that you recently lost a kitty, and you suspect this food?  Was your kitty eating any other food at the time?

5CatMom
= ^..^=
« Last Edit: May 12, 2008, 10:58:20 AM by 5CatMom » Logged
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