mary blonde
Sr. Member
Posts: 196
Sabbath RIP 1996 - 2009
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« Reply #15 on: January 07, 2009, 10:47:24 AM » |
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I agree. Please tell us whose product this is (with the SAME name) if it is not yours.
Strange that the same product name is being imported from China if you make all of your products here with US ingredients.
Are those your products being imported from China? |
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Real Women don't have hot flashes,
They have Power Surges!
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Dogswell
Jr. Member
Posts: 36
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« Reply #16 on: January 07, 2009, 10:59:50 AM » |
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Certain products of ours are made at Yantai Pet Foods. Our biscuits, dry food and wet food are made in the USA. But the issue is that the FDA has made a massive error in stating that our products contain Salmonella because they have not offered us proof of that as of yet. And we tested the same lot code that they are speaking of and found absolutely no Salmonella. I even have a letter from the FDA stating that their testing was in error under an improper classification, but again am not able to get in touch with anyone. So I can not tell you that those are our products, because I have proof that our products that are Breathies that are from that same lot code do not contain any Salmonella. So it is my belief that the FDA made a massive error. Unfortunately, I have been trying to get in touch with the FDA officers today and no one has responded to me. I believe that the FDA confused our entry number with someone else's lot number when doing their testing, but I can't get a hold of anyone over there. I do have lab results from an official APPA lab that follows FDA compliance and is located in Tennessee which shows that we do not have any Salmonella in any of our Breathies products. Again, I welcome anyone to call me at 310.463.8256 or email me at marco@dogswell.com. Marco |
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Dogswell
Jr. Member
Posts: 36
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« Reply #17 on: January 07, 2009, 11:00:42 AM » |
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Certain products of ours are made at Yantai Pet Foods. But the issue is that the FDA has made a grave error in stating that our products contain Salmonella because they have not offered us proof of that as of yet. And we tested the same lot code that they are speaking of and found absolutely no Salmonella. I even have a letter from the FDA stating that their testing was in error under an improper classification, but again am not able to get in touch with anyone. So I can not tell you that those are our products, because I have proof that our products that are Breathies that are from that same lot code do not contain any Salmonella. So it is my belief that the FDA made a massive error. Unfortunately, I have been trying to get in touch with the FDA officers today and no one has responded to me. I believe that the FDA confused our entry number with someone else's lot number when doing their testing, but I can't get a hold of anyone over there. I do have lab results from an official APPA lab that follows FDA compliance and is located in Tennessee which shows that we do not have any Salmonella in any of our Breathies products. Again, I welcome anyone to call me at 310.463.8256 or email me at marco@dogswell.com. Marco |
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menusux
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« Reply #18 on: January 07, 2009, 11:13:46 AM » |
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http://www.fda.gov/ora/oasis/12/ora_oasis_i_72.html72-Pet/Laboratory Animal Food Manufacturer FEI: 3004313889 Manufacturer Name: Yantai China Pet Foods Co. Ltd. Manufacturer address line 1: No. 8 Puchang Road, Manufacturer address line 2: Shengquan Industrial Park, Laishan Manufacturer City: Yantai Manufacturer Province/state: CN-37 Manufacturer Country: China Product code: 72BGY02 Importers product description: BREATHIES CHICKEN BREAST* MINT&PARSLEY Refusal date: 18-DEC-2008 FDA_District: LOS-DO Entry/doc/line/sfx: AGL-0014286-0/1/1/ Carrier: CHINA OCEAN SHIPPING COMPANY Bill of Lading: SU0102946920 FDA sample analysis: Yes FDA record of private lab sample analysis: No Charge(s): SALMONELLA The refusal took place on the 18th of December--we are only hearing from you that it was a false refusal now. Surely you were notified of this refusal and didn't just begin to protest after the OASIS reports for December became public information January 6. If the information provided by FDA is in error, we would expect them to post a clarification on their website. The brand name, Breathies, seems to be a trade mark of your company, and that's the description OASIS has listed.
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Dogswell
Jr. Member
Posts: 36
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« Reply #19 on: January 07, 2009, 11:26:17 AM » |
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That is what is so horrible about this incident. I literally found out about it today. No one from the FDA ever notified me of this. I just found out about this today. So I do appreciate you bringing this to my attention.
And I guarantee you that I will clear this up. Again, please let me know where you or anyone would like me to email lab results from the lot in question and I will forward them to you. Our products are safe and clean, and I will do what is necessary to prove that.
Marco
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menusux
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« Reply #20 on: January 07, 2009, 11:39:50 AM » |
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Please have the FDA make a notice of any error to their website. It was my understanding that when a shipment of any item is either detained or refused, the importer is given notice as to what has happened to his or her expected goods. The process regarding the Import Alert for Pig's Ears and other pet treats re: salmonella is a straightforward one, complete with the remedies for removing one's name from the list, if a company is on it: http://www.fda.gov/ora/fiars/ora_import_ia7203.htmlThe same is true for the Import Alert for melamine: http://www.fda.gov/ora/fiars/ora_import_ia7205.html |
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JJ
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« Reply #21 on: January 07, 2009, 11:42:44 AM » |
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In looking at you saying the food is clean and safe - as that may very well be, but - you are dealing with pet parents who just seeing the name of where a pet food, treat, toy, pet bed, cat tree, etc. turn away and won't purchase it because of that. We have heard promises made that certain toxins, etc would never be in foodstuffs, pet foods, but things are still being recalled as more is turning up when it was not supposed to be there after all these people saying they would get a handle on it and still it continues. Please don't blame any pet parent for not trusting as we have been burned too many times already and so many have lost beloved members of their family because of this.
Honesty and truthfulness is what we want from all of the manufacturers and every single ingredient listed on the package including any new one not already on the pkg. If the label can't be printed in time that the food is going to be bagged, pouched, canned, etc. then the product should stay at the production facility til the new labels are on it. We don't like surprises, especially the pets as it wrecks havoc with their systems.
And country of origin as to where the ingredients are from to enhance the COOL labeling law that was recently put into effect here.
Not picking on your company, just asking for honesty and the truth. After the fact is sometimes too late for a pet.
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May your troubles be less,
Your blessings be more,
And nothing but happiness
Come through your door
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Dogswell
Jr. Member
Posts: 36
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« Reply #22 on: January 07, 2009, 11:52:17 AM » |
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Menusx, thank you for your assistance today. As you know, the FDA is very slow to act. And they take their time. I can only show you what I have and what I know and I know that our product is not tainted and our product does not contain Salmonella.
How do I post an attachment by the way?
Also, I will definitely continue to work to get an answer from the FDA tirelessly.
Regarding our products, we have always stated the country of origin on every package. We have always stated our ingredients on our package. We know how important the pet safety and health is. Truly we do. That is why I am here speaking with you today, because I know that our products are safe and healthy.
Any help in posting something would be great. I have our results from a lab that is APPA approved and I have the exact container #, and entry# attached to those results.
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menusux
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« Reply #23 on: January 07, 2009, 11:56:48 AM » |
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The easiest way for you to get the information online is to put it on your website and then post the URL link.
Some message boards are able to allow uploaded attachments of certain file types and lengths, while others are not. There's nothing like that connected with this board that I am aware of.
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mary blonde
Sr. Member
Posts: 196
Sabbath RIP 1996 - 2009
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« Reply #24 on: January 07, 2009, 12:10:39 PM » |
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I'm a little confused. You say you make your products in the US with US ingredients, then you say these aren't your products stopped by the FDA, then you say you tested the SAME LOT as the FDA, then you say that SOME of your products are made in China. Am I missing something here?
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Real Women don't have hot flashes,
They have Power Surges!
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mary blonde
Sr. Member
Posts: 196
Sabbath RIP 1996 - 2009
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« Reply #25 on: January 07, 2009, 12:17:09 PM » |
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Still confused! On your website, you state that your ingredients are not sourced from a few specific Chinese companies, but if your ingredients ARE all from the US, why not just state that?
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Real Women don't have hot flashes,
They have Power Surges!
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Dogswell
Jr. Member
Posts: 36
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« Reply #26 on: January 07, 2009, 01:22:52 PM » |
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Dear Mary Blonde,
We have products that are made in the US and we have products that are made in China. Our products that are made in the US include our dry food, wet food and biscuits. Our products that are made in China include our jerky treats. I hope this clears this up for you. Again, if you would like to speak with me for me to clear it up further for you, I can do so. My phone number is 310.463.8256. We have tested our products thoroughly and have never had any Salmonella in any of our US made products or our products made in China.
I hope this helps. If there is further clarification I can provide, please do let me know. I'm happy to speak with you any time you'd like.
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Dogswell
Jr. Member
Posts: 36
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« Reply #27 on: January 07, 2009, 01:34:33 PM » |
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Attached is our testing which shows our lot code and container number. This is the product in question. It shows that we don't have any Salmonella. Please let me know if anyone has any questions. Marco Giannini marco@dogswell.com |
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Sandi K
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« Reply #28 on: January 07, 2009, 02:06:27 PM » |
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That is what is so horrible about this incident. I literally found out about it today. No one from the FDA ever notified me of this. I just found out about this today. So I do appreciate you bringing this to my attention.
Dogswell, Im confused. If you just found out about this today from this post at Itchmo, how do you know what lot code and container number is affected. The FDA report doesnt show the lot code or container number that I can see and if it does, it doesnt match the numbers in your report....  |
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5CatMom
Guest
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« Reply #29 on: January 07, 2009, 02:12:07 PM » |
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The lab report states that the sample was opened. Why was the sample opened?
With all the problems with imported foodstuffs, why in the world do you source any products or ingredients from China?
5CatMom
=^..^=
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« Last Edit: January 07, 2009, 02:19:21 PM by 5CatMom »
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