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Author Topic: From The Diamond Food Website : Re Foods not recalled. Resource phone numbers  (Read 1503 times)
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Jo Singer
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« on: May 01, 2007, 03:37:09 AM »

Q: Are any Diamond brand dry pet foods being recalled?
A: None of our Diamond, Diamond Naturals, Chicken Soup for the Pet Lover's Soul, Premium Edge, Professional, Nutra Nuggets dry pet foods are being recalled. None of the dry pet food products that we manufacture for Solid Gold or Kirkland Signature are being recalled. Natural Balance did recall 2 formulas that we manufactured for them – Natural Balance Venison & Brown Rice dry dog food and Natural Balance Venison & Green Pea dry cat food.

Q: How can I contact a veterinarian at Diamond Pet Foods about the recall?
A: We have a call center that is taking calls at 1-866-214-6945. The hours are 8 am to 5 pm Central Standard Time, Monday through Friday.

Q: Rice protein concentrate is not on the label. Why is it in the food?
A: We're working with the FDA to determine this. Diamond Pet Foods did not formulate or label these 3 formulas to contain rice protein concentrate. While the FDA is investigating this, current information indicates this error is a result of a manufacturing deviation by American Nutrition.

Q: What are the symptoms of illness associated with eating this product?
A: We would like to emphasize that none of the samples of these products have tested positive for melamine or any other contaminants. We have not received any reports of illness associated with these products. It has been widely reported that pets that ingest the foods tainted with melamine may develop kidney problems. Typically they will vomit the food shortly after eating. However, vomiting is not uncommon in dogs or cats and one episode of vomiting should not be a cause for alarm in the absence of other symptoms. These pets usually will drink a lot of water, will act very sleepy, and will vomit. These symptoms develop very rapidly after consuming the tainted food.

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