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Author Topic: Why We Keep Getting Beat by the Industries  (Read 1831 times)
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Poco
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« Reply #15 on: May 26, 2008, 10:22:07 PM »

Sandi and JJ, I agree there is a big difference there, also. 

Jessiesgirl, those would be rough claims to process.  I don't think you can assign an intrinsic value to life, but if you could, $65 dollars for a beloved friend and family member would be bitter indeed.

I don't know how that could be proper even in considering pets as property?  Maybe that was an adoption fee, but what you are losing when you lose a pet is a unique and irreplacable relationship that took years to nuture.  To look at that even in cold economic terms, you are losing all the time and financial costs of maintaining your pet for all those years.  And even if you were compensated for that, the uniqueness of that pet and your relationship could never be brought back for any amount of money.
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karvskitties
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« Reply #16 on: May 26, 2008, 11:52:08 PM »

Yup, while the advertising states healthful pet foods, loving family with critters, etc. etc., its all about the profit, settlements (why do you think they keep lawyers on staff?)  When it all boils down - they don't give a d***n about the pet.

I believe in another thread - Walmart was eyeing that $40 bill+ money proposed to be spent annually for pets - i.e., they know what they mean to us - but they only want the MONEY.

So - when can we start that Pet Food Company??

<<edited for spelling errors - okay, I'll be the first to admit - I'M NOT PERFECT!!  Grin Shocked Huh >>>
« Last Edit: May 27, 2008, 12:14:15 AM by karvskitties » Logged


Karen V

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« Reply #17 on: May 27, 2008, 12:00:39 AM »

Karen I 2nd and 3rd that. WHEN do we start the pet food company of our own? I'm In and Karen's in - are we SERIOUS about this? We can start by seeing who lives in the same state and close enough to each other to set-up a time to all talk and lay out plans and then take it from there???
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karvskitties
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« Reply #18 on: May 27, 2008, 12:11:51 AM »

Karen I 2nd and 3rd that. WHEN do we start the pet food company of our own? I'm In and Karen's in - are we SERIOUS about this? We can start by seeing who lives in the same state and close enough to each other to set-up a time to all talk and lay out plans and then take it from there???

I know Kaffe wants too  Smiley  Smiley

She would have my full support.  Dunno if she is in WA state (I know many of us are).
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Karen V

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« Reply #19 on: May 27, 2008, 02:42:37 AM »

Karen I 2nd and 3rd that. WHEN do we start the pet food company of our own? I'm In and Karen's in - are we SERIOUS about this? We can start by seeing who lives in the same state and close enough to each other to set-up a time to all talk and lay out plans and then take it from there???

I know Kaffe wants too  Smiley  Smiley

She would have my full support.  Dunno if she is in WA state (I know many of us are).

he he he he

I'm in Oregon... not far from you guys.

If we start, we should start small.... and not centralized in the beginning... I'm thinkong more on the lines of real home-made petfood made in home kitchens b several of us in various states - using common recipes and suppliers and preparation methods... that kind of thing.  The if it "catches," we can be ambitious and buy a plant  Cheesy Cheesy Cheesy
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karvskitties
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« Reply #20 on: May 27, 2008, 03:30:44 AM »

Karen I 2nd and 3rd that. WHEN do we start the pet food company of our own? I'm In and Karen's in - are we SERIOUS about this? We can start by seeing who lives in the same state and close enough to each other to set-up a time to all talk and lay out plans and then take it from there???

I know Kaffe wants too  Smiley  Smiley

She would have my full support.  Dunno if she is in WA state (I know many of us are).

he he he he

I'm in Oregon... not far from you guys.

If we start, we should start small.... and not centralized in the beginning... I'm thinkong more on the lines of real home-made petfood made in home kitchens b several of us in various states - using common recipes and suppliers and preparation methods... that kind of thing.  The if it "catches," we can be ambitious and buy a plant  Cheesy Cheesy Cheesy

Sorta along the lines I was thinking of - KLONDIKE - YOU LISTENING?  Grin  Grin

Since I'm just startin, would take me awhile to build up.  But would be willing to buy food.  Most interested in your latest recipe iwth the peas, kdiney beans in the Kaffe cooks CRF thread (think that would be good for other kitties too).

Been doing my research, but so MANY DIFFERENT RECIPES, and SO MANY DIFFERENT WHAT SUPPLEMENTS DO WE USE - is driving me a little bonkers (I'm sure you can rerlate).
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« Reply #21 on: May 28, 2008, 05:01:01 AM »

Jessiesgirl, I would be curious to know what P&G's policy was during the recalls.....were they reimbursing people for vet bills? And I think pets being labeled as property is even questionable, if my bike was stolen, I would get more back on that if I filed a claim than what my cat was worth.  And even if pets are labeled as property under the law, are pet food companies forced to follow that or perhaps because they make billions off of these so-called $65.00 bundles of fur, and when they are involved in poisoning, sickening and killing thousands of pets, they could do the right thing and treat the pet parents with respect and pay the vet bills that they caused, pay the time off work that they caused, pay for pain and suffering that they caused?   Or better yet, make pet food that doesnt contain garbage that make pets sick.  Whatever happened to doing the right thing.  There definately is an inequity in the law, the PFC's make billions but yet the "property" they are feeding is worth nothing?  I hope the Florida lawsuit that is pending will help reverse some of this.   Even worse to me, is that many of these companies had fair warning that something was happening long before March 16th, I find it hard to believe I was the only pet parent calling the PFC and reporting something suspicious with the food coinciding with my kitty's illness.  I thought it was the food, so much so, that I was even contacting various universities, along with the PFC, to see if they could test our food.  That was in Dec 2006, Jan 2007.  I think there is a big difference between following the law or hiding behind it when it fits their agenda.   

OMG Shocked---Sandi K---can you imagine IF someone had been willing to take and test your food?Huh Or at least take you seriously???  And you did not get the "food is safe" cwap that we still are hearing?Huh  Does anybody else feel the outrage I do after reading this from Sandi K?----She tried to get help in December ----I hope these places she contacted know that they had the opportunity to help "out" this horrible poisoning months before it was detected....all I can say about that right now.... Angry
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Sandi K
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« Reply #22 on: May 28, 2008, 07:20:16 AM »

Carol, well I had also contacted the PFC at the same time in Dec 2006 and sent off samples to them in Jan 2007 and yep, did get the food is fine "cwap" from them.  We had also requested copies of the lab reports to prove they tested it, never got those either......One of the universities said they would test it but only as part of a class for their students which wouldnt begin until months later, too late by then.  Another said they would prefer a diagnosis in our cat before they would test so they could know where to begin, well that wasnt possible because at that time, no one knew what was wrong with her.  Another univ said they would test it but only for bacteria, they didnt have the equipment for toxin testing....I had thought about letting them know later that she died and that her brand food was officially recalled on April 12th 2007, but then thought what was the point.  Perhaps some of them looked back when they heard about the recalls and remembered our request, I dont know.   

By the way, the food she was eating was Nutro Max Cat California Chicken Supreme.  I also called them first in Dec just to ask if they had had any formula changes.  They said no so I went on my not-so-merry way trying to figure out why she was acting funny about her food and getting sick.... 
« Last Edit: May 28, 2008, 08:16:37 AM by Sandi K » Logged
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« Reply #23 on: May 28, 2008, 07:38:54 PM »

SandiK as far as the Nutro Ultra Holistic for dogs that's what I had been feeding from March of 2006 thru Aug. of 2006. Stopped because of the runny stools, throwing up yellowish bile and the grass eating as if something was upsetting her tummy. So would believe they changed the formula or ingredients sometime say July 2006 or even possibly earlier.

Carol-OMG-your exactly right in stating that they knew, THEY KNEW, months before and let this food continue to be sold and eaten by the dogs and cats all over and without a conscience at all.

Just confirms that my beloved Lady also was sickened and slowly poisoned as the toxics in the food (a brand made by Merrick but not the Merrick food) accumulated in her system slowly weakeaning her and eventually causing her to go way before her time. I am so darn frickin' p'od right now I could just spit.
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« Reply #24 on: May 28, 2008, 08:04:59 PM »

Just confirms that my beloved Lady also was sickened and slowly poisoned as the toxics in the food (a brand made by Merrick but not the Merrick food) accumulated in her system slowly weakeaning her and eventually causing her to go way before her time. I am so darn frickin' p'od right now I could just spit.

JJ, Im right beside you just spitting away.  Im with you friend,  Wink
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Poco
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« Reply #25 on: May 28, 2008, 11:12:02 PM »

I didn't know you went thru that, too, Sandi.  That is so horrible to even hear about.   Sad  It makes it worse to think of time and lives wasted, I know.
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catbird
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« Reply #26 on: May 29, 2008, 06:37:16 AM »


By the way, the food she was eating was Nutro Max Cat California Chicken Supreme.

Poor Kiki.  Cry Same thing Isis was eating.  Isis was luckier.  My cats also ate the dry Nutro.

Cameo started refusing the Cal Chicken and other Nutro canned foods around March 2006.  I thought it was just her.  Never dreamed there was anything wrong with the food.

BTW I still have a can in my "archives."
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« Reply #27 on: May 29, 2008, 07:06:10 AM »


I also called them first in Dec just to ask if they had had any formula changes.  They said no so I went on my not-so-merry way trying to figure out why she was acting funny about her food and getting sick.... 


You have to wonder just how many people went through this identical scenario.

The apparent lack of accountability in customer service with the PF companies is alarming.  Any responsible company that sells a product to consumers should have a customer service rep/group in place to handle questions and concerns from consumers, especially if the product can impact health.  Of critical importance is any issue/problem with the product.  There has to be a system of record keeping with contacts to the company that details potential problems.  Executives should be kept informed and aware of such information.  How else would they know if there is a problem or not and how would they deal with that problem if they did not have input from those who purchase the product.
Our first call to the pet food company was in January, 2007.  That was the first of many contacts. Each time we were told “no formula change” and “no other complaints.”   

I learned a valuable lesson - trust your dogs;  my dogs were telling me something with their symptoms.
Donna C
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Carol
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« Reply #28 on: May 29, 2008, 07:48:06 AM »


I also called them first in Dec just to ask if they had had any formula changes.  They said no so I went on my not-so-merry way trying to figure out why she was acting funny about her food and getting sick.... 


You have to wonder just how many people went through this identical scenario.

The apparent lack of accountability in customer service with the PF companies is alarming.  Any responsible company that sells a product to consumers should have a customer service rep/group in place to handle questions and concerns from consumers, especially if the product can impact health.  Of critical importance is any issue/problem with the product.  There has to be a system of record keeping with contacts to the company that details potential problems.  Executives should be kept informed and aware of such information.  How else would they know if there is a problem or not and how would they deal with that problem if they did not have input from those who purchase the product.
Our first call to the pet food company was in January, 2007.  That was the first of many contacts. Each time we were told “no formula change” and “no other complaints.”   

I learned a valuable lesson - trust your dogs;  my dogs were telling me something with their symptoms.
Donna C


Is it worth it to start a thread here at itchmo with people listing the dates they called or emailed, who they contacted, and their response as well as details of their cat or dog 's illness?  It probably would be very painful but if more people see how many tried to get some answers months before this was made public---just maybe this would be that wake up call that is needed to get those involved that did not use the recalled foods.....just a thought....we have to keep this in the news somehow ---otherwise it will be forgotten -except by us here! Sad
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Poco
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« Reply #29 on: May 29, 2008, 03:06:43 PM »

I can't think of any reason why that would be a bad idea.  Maybe if someone were involved in civil or criminal investigations over the delays they might not want to participate.  I don't know if anything like that is going on even, though.

People in the software business utilize really good tracking tools for logging and following up in customer complaints.  I don't see why that kind of tracking software couldn't be adopted by pet food companies.  Canz, a New Zealand company, I think, must be doing this.  I emailed them with a question and immediately got an auto response with a case number.  Then later I got a personal response.  Then I was able to update them using that number.

They were VERY nice and professional and organized.  I was really happy with that.
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