Author Topic: Primal freeze-dried  (Read 16326 times)

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alek0

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Primal freeze-dried
« on: June 01, 2017, 12:45:05 AM »
Anyone heard of any problems with Primal freeze-dried pork cat food?

Max and Sophie had really, really bad diarrhoea for unknown reasons, and I suspect the food since Mitzie is fine and she doesn;t eat freeze-dried. They eat the same wet food, but she eats renal dry and younger two eat Primal freeze-dried, and dry food is served in microchip controlled feeder so I know it is truly separate. If it was water or something brought in from outside then I would expect all three would get sick, and Mitzie didn't despite of bathroom floor being covered in poo and mucus.

mikken

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Re: Primal freeze-dried
« Reply #1 on: June 01, 2017, 09:14:31 AM »
Do they eat the Primal regularly or is it new?

alek0

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Re: Primal freeze-dried
« Reply #2 on: June 01, 2017, 08:32:12 PM »
Yes, they eat it regularly but I just opened a new bag of pork flavour, and they got sick soon after. They are still eating Primal freeze dried chicken and salmon which was fine before. Max had perfectly normal poo today, Sophie still has diarrhoea but less frequently and less liquid than before.

Initially it was so bad that it was just slimy yellow liquid, even the vet wasn't sure at a first glance whether that was poo or vomit.

lesliek

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Re: Primal freeze-dried
« Reply #3 on: June 02, 2017, 04:51:52 AM »
Did you notify Primal ?
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mikken

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Re: Primal freeze-dried
« Reply #4 on: June 02, 2017, 10:17:13 AM »
The pork is much lower in fat than the chicken... so I guess it's not a high fat thing.  It might not be a bad idea to contact Primal to report their reaction, just in case.

NedF

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Re: Primal freeze-dried
« Reply #5 on: June 03, 2017, 06:54:32 PM »
It does sound like some kind of food contamination. I hope the kitties are ok now!
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August

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Re: Primal freeze-dried
« Reply #6 on: June 04, 2017, 12:21:36 AM »
I hope Max and Sophie feel better soon, Alek0.

It can't be good to deal with Sophie and diarrhea…
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alek0

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Re: Primal freeze-dried
« Reply #7 on: June 04, 2017, 07:31:06 PM »
Still soft poo, but at least now parts of it are starting to look like poo, not like a brown formless puddle. Max is totally back to normal, no problems. I guess nothing much to do but to continue metronidazole, if still soft in a few days bring in the sample for the culture. What I would like to know is why is the analysis for cat stool sample culture almost 400 USD? I wonder can they tell the difference between cat and human stool for culture, and should I just tell my doctor I've been having a diarrhoea for more than a week and can we do the culture, lol.

I am waiting for the culture test results for Primal, someone doing research in food toxicology is doing me a favour and they will run the full spectrum test (total bacteria counts, plus anything that can cause diarrhoea). If there is anything in the food,I will talk to Primal.

mikken

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Re: Primal freeze-dried
« Reply #8 on: June 06, 2017, 08:57:25 AM »
$400 ?!?!  Wow. 

Nice that you have someone who can test the food, though!  Please let us know what you hear.  I feed Primal (my guys like the duck) and we have a cat at the shelter with lymphoma who is on the Primal turkey.

alek0

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Re: Primal freeze-dried
« Reply #9 on: June 06, 2017, 06:44:53 PM »
Sure, I'll post the results when I get them, it will take 10-14 days. The problem occurred with a bag of freeze-dried pork with expiry date in 2018. I am still feeding Primal chicken&salmon, venison and turkey with no problems.

Sophie had normal poo for last few days, will stay on metronidazole till saturday to make sure it won't come back. Argh.

merrihart

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Re: Primal freeze-dried
« Reply #10 on: June 08, 2017, 10:42:14 AM »
I think I heard that primal had a problem recently?  I don't remember what it was though.

alek0

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Re: Primal freeze-dried
« Reply #11 on: June 18, 2017, 06:41:47 PM »
Some E. coli and some Staphylococcus Aureus, not likely to have caused the problem. Either it was a virus or I need to step up the vigilance with washing the bowls. I wish Surefeed came with a ceramic bowl instead of a plastic one.

lesliek

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Re: Primal freeze-dried
« Reply #12 on: June 19, 2017, 05:24:18 AM »
Wish you had gotten a definite answer to tell you what causes it ! Can you use the dishwasher for their bowls ? My old 1 had a sanitize option,I  wish this 1 did .
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