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Pet Food Info (Menu Foods, Iams, Purina, Hills, Ol'Roy, etc.) => News (Recall Related) => Topic started by: shadowmice on February 28, 2011, 10:10:17 PM



Title: Wellness Canned Cat Food Recall
Post by: shadowmice on February 28, 2011, 10:10:17 PM
Just saw this in my email - low thiamine levels

http://www.truthaboutpetfood.com/articles/wellness-cat-food-recall.html


Title: Re: Wellness Canned Cat Food Recall
Post by: NedF on February 28, 2011, 10:39:10 PM
I typed a big long snarky post, but I decided I'd better just be quiet.

Recalled food:

Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;

Wellness Canned Cat Chicken & Herring (all sizes) with best by date of 10NOV13 and 17NOV13.


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on February 28, 2011, 10:49:18 PM
I wonder how much of this one would have to consume to cause a problem?

How long would this food have been on the market? I know I should be able to tell by the dates but my brain is half asleep at the moment.


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on February 28, 2011, 10:53:17 PM
Here's the same notice on their website.

http://www.wellnesspetfood.com/letter.aspx (http://www.wellnesspetfood.com/letter.aspx)


Title: Re: Wellness Canned Cat Food Recall
Post by: NedF on February 28, 2011, 11:17:19 PM
I wonder how much of this one would have to consume to cause a problem?

How long would this food have been on the market? I know I should be able to tell by the dates but my brain is half asleep at the moment.


From the letter:

"Cats fed only product with inadequate levels of thiamine for several weeks may be at risk for developing a thiamine deficiency. If treated promptly, thiamine deficiency is typically reversible."

July/August 2010 was when people started reporting diarrhea problems with the June 13 food, so I would guess the April food was available a couple months before then.

http://itchmoforums.com/your-problems-with-pet-food/wellness-chicken-turkey-3-oz-and-55-oz-cans-t11955.0.html


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on February 28, 2011, 11:36:46 PM
Was in my email also. This has been going on since post from last July/August? And now is being recalled because of one consumer that complained? Wonder if they had the food tested first before letting the company know about it......

Funny how they 'don't want to take any chances' and are doing the recall. Hope everyone on here feeding this food, that their babies remain safe and no harm come to them.


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on February 28, 2011, 11:40:04 PM
Thanks Ned. I was curious about timelines as I was feeding this as the main option for my guys for a time period until our local pet stores started carrying a wider variety of different brands.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 01, 2011, 12:04:51 AM
Although I understand that they feel it necessary to recall all flavors within a certain time frame to avoid confusion for the public, I think the public would be better served if they knew the exact flavor/flavors and lot numbers and dates that actually tested as being deficient.  That way they could better determine if they had actually fed that particular food.  Also, isn't this food made by 3 different companies?  Which company is involved?  It appears that they are recalling ALL of these foods regardless of where they were manufactured.  That seems strange.  However, even without this information, it appears that if most of the food was not deficient that those who have not had any problems with it are probably safe. However, if your kitty has had any vomiting or diarrhea or other signs of illness, and they have been fed this food exclusively, perhaps at least a call to your vet may be in order to find out if a test might be necessary to be sure that all is okay.  I tried this food for a short time during the
Fall last year (June and May 2013 dates as I recall) and Mandy did not have any problems.  However, I stopped using it after only a short time because she lost interest in it.  We only used the Turkey and Chicken primarily with a few cans of the Chicken and Beef (I think) which she didn't care for.  She remains a Fancy Feast addict!   :D   ;)  


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 01, 2011, 03:48:36 AM
Here's the press release link from the bottom of Tim's letter...where it says a petowner contacting the FDA was the reason behind this...and not just their QC finding it in their routine tight QC (cough)...

http://wellnesspetfood.com/Wellness-voluntary-recall.pdf


Title: Re: Wellness Canned Cat Food Recall
Post by: lesliek on March 01, 2011, 05:31:47 AM
Makes me wonder if that pet owner was Peg. That was 1 of the foods her cats were eating before they became so ill.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 05:37:39 AM
Must be the vitamin premix...that could account for the same problem even though they use several manufacturing facilties.  Another reminder not to feed one food exclusively.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 06:49:42 AM
I just got notice that Wellness canned cat food has been voluntary recalled because of insufficient thiamine levels.  Here is the press release from Wellness http://wellnesspetfood.com/Wellness-voluntary-recall.pdf



Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 01, 2011, 07:32:26 AM
Wow, not good.  It says "in response to a single, isolated consumer complaint received by the FDA."  So pardon me but once again, why are they waiting to do these QC checks until after the product has been sent out and used.  They do have a link to the info on their website. This affects alot of people here Im pretty sure. I hope everyone's kitties are doing OK.

http://www.wellnesspetfood.com/letter.aspx

February 28, 2011
Dear Pet Parents,
My name is Tim Callahan and I'm the CEO of WellPet, makers of Wellness® natural pet food. Over the years, we at WellPet have worked hard to earn the reputation of being a company that does everything possible for the pets that depend on us.
WellPet is committed to delivering the very best in pet food nutrition, as nothing is more important than the well-being of our dogs and cats. So when we found through product quality testing that specific product runs of our Wellness canned cat food might contain less than adequate levels of thiamine (also known as Vitamin B1), we decided to voluntarily recall them.
Please know, the vast majority of products tested had the appropriate levels of thiamine; however, with the number of recipes we offer, we did not want to make this more confusing. Therefore to avoid confusion and in an abundance of caution, we have decided to recall all canned cat products with the specific date codes noted below. Cats fed only product with inadequate levels of thiamine for several weeks may be at risk for developing a thiamine deficiency. If treated promptly, thiamine deficiency is typically reversible.
Though [/color] the chance of developing this deficiency is remote, withdrawing these products is the right thing to do and we are removing it from retailers' shelves.
The lots involved in this voluntary recall are:
Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;
Wellness Canned Cat Chicken & Herring (all sizes) with best by date of 10NOV13 and 17NOV13.
If you have cat food from these lots, you should stop feeding it to your cats. You may call WellPet at 1-877-227-9587 to arrange for return of the product and reimbursement.
No other Wellness products that your pets currently enjoy are impacted, so you can continue to feed your pets Wellness with full confidence. This is an isolated situation, as we have had only one reported issue. We are taking all the necessary steps to ensure it does not happen again.

Speaking on behalf of our entire Company, I apologize for any concerns this may have caused you. As a parent of a yellow lab named Hope, I understand the sense of responsibility we all share for our dogs and cats. Rest assured, product quality and safety will always be our top priority.
Sincerely,
 


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 01, 2011, 07:42:30 AM
These are the products and dates being recalled, does anyone know when these would have been produced?

Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;
 
Wellness Canned Cat Chicken & Herring (all sizes) with best by date of 10NOV13 and 17NOV13.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 08:06:44 AM
I am so worried about this.  I don't know if anyone has seen my post in porblems with pet food but I just sent a bag of wellness's complete health dry food to get tested last week because of a stange smell.  I purchased 6 different bags at 6 different stores and they all smelled the same.  My cat has many allergies and after trying 6 different foods this is the only one that has helped calm down his allegies so I would hate to change it.  Does anyone know how long it will take for the testing of this food to come back?  Please help if you can.  Thanks so much!


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on March 01, 2011, 08:11:38 AM
These are the products and dates being recalled, does anyone know when these would have been produced?

That was the question I had too. This is also being discussed over on this thread.

http://itchmoforums.com/news-recall-related/wellness-cat-food-recall-t12641.0.html

I have three cans left, and they all fall into the recall category. I'll be checking with our local pet store at lunch today to see if they are aware of this info yet.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 08:28:10 AM
I saw this post too and am so worried about this.  Here is my post from the other thread...
I don't know if anyone has seen my post in porblems with pet food but I just sent a bag of wellness's complete health dry food to get tested last week because of a stange smell.  I purchased 6 different bags at 6 different stores and they all smelled the same.  My cat has many allergies and after trying 6 different foods this is the only one that has helped calm down his allegies so I would hate to change it.  Does anyone know how long it will take for the testing of this food to come back?  Please help if you can.  Thanks so much!


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 08:34:58 AM
I feed 3 different brands of canned food and one of dry (my cats get very, very little dry), but the Wellness is the one that I use most often for their afternoon meal.  Last week, I took one of my cats in to the vet because she was walking away from food that she normally eats with gusto.  I told the vet I could not put my finger on it, but that something was off.  They did blood work and everything came back normal, but when I saw this recall information this morning and that one of the symptoms was "decreased appetite", I immediately called the vet to see if thiamine levels were included in the blood panel they had done last week on my cat.  It is not, and is a pretty specific test.  I just got back from the vet and she said that she is going to do more research, but she thinks the thiamine test needs to be done after the cat has not eaten anything for at least 12 hours.  Since my girls had already eaten breakfast, the test could not be done, but I will need to bring them back in the morning for the test. 

I am a little concerned, but not frantic since they eat other foods besides the Wellness, but I am getting really tired of not ever knowing what to feed them for fear that the next recall will again be something they are eating.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 08:35:26 AM
I feed 3 different brands of canned food and one of dry (my cats get very, very little dry), but the Wellness is the one that I use most often for their afternoon meal.  Last week, I took one of my cats in to the vet because she was walking away from food that she normally eats with gusto.  I told the vet I could not put my finger on it, but that something was off.  They did blood work and everything came back normal, but when I saw this recall information this morning and that one of the symptoms was "decreased appetite", I immediately called the vet to see if thiamine levels were included in the blood panel they had done last week on my cat.  It is not, and is a pretty specific test.  I just got back from the vet and she said that she is going to do more research, but she thinks the thiamine test needs to be done after the cat has not eaten anything for at least 12 hours.  Since my girls had already eaten breakfast, the test could not be done, but I will need to bring them back in the morning for the test. 

I am a little concerned, but not frantic since they eat other foods besides the Wellness, but I am getting really tired of not ever knowing what to feed them for fear that the next recall will again be something they are eating.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 08:46:03 AM
I am so sorry alclubb.  Please let us know when you get the blood test results bad.  I hope everything is ok with your kitties. 


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 08:47:11 AM
I am so sorry to hear about this.  I am so concerned about feeding wellness now too.  Please let us know when your get the blood test results back.  I hope everything is ok. 


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 08:50:15 AM
Well, mine have been eating a lot of the stuff without any clinical signs. So, like Mandycat, I wish they would have specified which were the problematic flavors and manufacturer(s). Thankfully, mine eat about 3-4 different dry and 4 different wet and I give them a brewer's yeast tablet every few days. I could probably even continue feeding the recalled cans with no problems but I'd rather send them back so they can add that to their "cost of doing business."

What's with the thiamine deficiency epidemic, anyway? These folks are just dumb. If I saw several PFCs with this problem, I'd make dang sure mine didn't fall into that category.

I also wondered if this "discovery" was thanks to Peg. I bet it was. Many thanks for your persistence, Peg. I wish they'd do a full nutritional analysis more often and for @#&!'s sake, test the stinkin' premix rather than relying on the certificate that comes with it!!


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 08:55:58 AM
I am so sorry alclubb.  Please let us know when you get the blood test results bad.  I hope everything is ok with your kitties. 

Thank you.  I have been feeding Wellness since they were babies, and they will be two years old this month.  Hopefully, if there is a problem with the thiamine, it's not very bad and we caught it in plenty of time.

I still had a few cans in my pantry that fall within the recalled dates and some newer ones that don't.  I'm not sure I want to feed even the newer ones because the recalled dates go through Sept. 2013 and my new cans are Oct. 2013.  I may just take them back to the store and think about it. 


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 08:58:10 AM
I am so sorry to hear about this.  I am so concerned about feeding wellness now too.  Please let us know when your get the blood test results back.  I hope everything is ok. 

Thank you, I will let you know.  It will probably be a couple of days before I know anything because of the fasting before the test and then it has to be sent off.  But, the girls will not be getting any Wellness until I find out for sure. 


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 08:59:10 AM
Mods, maybe we should merge this thread with the other Wellness recall thread?


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 01, 2011, 09:06:29 AM
I read these two responses on Facebook 
here is the link but for those that are not facebookers I have copied two public  comments from Wellness that I think need to be shared as I did not think kitten would be included or it would have been specified or the Core brand either so in case there was any others here not sure..I wanted to share....
http://www.facebook.com/#!/note.php?note_id=10150093171637606&comments

Wellness Natural Pet Food for Dogs and Cats Hello Mark, in an abundance of caution, we have decided to recall all canned cat products with the specific date codes noted on our site, this includes Wellness CORE cans for cats. Please feel free to call us with additional questions. We've set up a special hotline and the phone # is 1-877-227-9587.

Wellness Natural Pet Food for Dogs and Cats ?@Jennifer and @Alison – Out of caution, we are recalling all canned cat products with the BEST BUY dates as noted above and on our site, this includes kitten cans. Please feel free to call us with additional questions at 1-877-227-9587.
2 hours ago · Like


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 01, 2011, 09:18:09 AM
Dear Mr. Callahan,

My name is 5CatMom, but I really have 7 cats whom I love very much.

Over the years since the Pet Food Recall of 2007, I have put much effort into researching pet food companies and pet food.  You see, I would like to identify a few safe, nutritious, and consistent commercial foods that I can feed with confidence.

I contacted most of the pet food companies (including Wellness), but the responses were very disappointing.  It seems that pet food companies (including Wellness) are not prepared to answer tough questions about their products.  For example, Wellness could not explain how they manage their large number of co-packers in order to produce a consistent product, and when I asked about their GMP's, QAP's, and statistical process control -- Well, forget it!

In my search for a safe commercial food, there was one word that pet food companies (including Wellness) repeated most often.  The word was PROPRIETARY.  I learned that "proprietary" is code for "we don't know, we don't want to know, and we don't want to answer your questions".

You claim that Wellpet /Wellness has worked hard to earn the reputation of being a company that does everything possible for the pets that depend on you.

There are a few facts you should consider before making such a claim:

1)  Your company threw it's independent retailers under the bus, and instead decided to work with big box stores.  The indie retailers built Wellness' reputation, but apparently volume is more important than loyalty to your company.

2)  My friends routinely compare date codes to see which ones are causing problems such as vomiting and food refusal.  This is a huge red flag which we brought to your attention, but we were ignored and told that "no problems have been reported".

3)  Your company deals with an equity partner and many co-packers.  That makes for a complicated and hard to manage operation.

4)  Your company produces waaaaay too many products.  A visit to the big box store reveals that Wellpet/Wellness produces many dozens of different products - canned food, dry food, treats.  It's really overwhelming and reminds me of Nutro's shelves - just too much of too much.

Contrary to what you write, it is clear that product quality and safety ARE NOT your highest priority.  Otherwise, you would have TESTED your products for adequate thiamine levels, before they were sold to pet owners.  After all, thiamine deficiency is not a new issue.  Diamond recalled food in 2010 for the same problem.  Did you miss that?    

IMO, Wellpet/Wellness has serious problems as a company, and has become just another high volume producer of low quality food.

Sincerely,

5CatMom


Title: Re: Wellness Cat Food Recall
Post by: alclubb on March 01, 2011, 09:22:22 AM
I'm glad you found the additional information on the CORE and kitten products too.  The press release should have been more specific because it did not mention CORE at all.


Title: Wellness canned cat food recall
Post by: mels on March 01, 2011, 09:52:16 AM
Hi all I just got an email from The Pet Food list forum.
I just found it and joined it recently.

Anyway they sent me an email saying that Wellness has recalled some of their canned cat foods.
Wanted to pass it on since I know alot of you use it.
I had been til a while back when all my cats got diarrhea from it so I stopped. I still have several cans I haven't used need to check their codes to see if they are some or not.
Plan to take them back anyway.

Heres what they said

While recent laboratory testing found that most lots of Wellness canned cat food that were tested contain sufficient amounts of thiamine (also known as Vitamin B1), some of the lots listed below might contain less than adequate levels of thiamine. However, out of an abundance of caution, WellPet has decided to recall all of the lots listed below.

The lots involved in this voluntary recall are:
Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;
Wellness Canned Cat Chicken & Herring (all sizes) with 10NOV13 or 17NOV13 best buy dates.

You can also find the info on The Pet Food List Forum.
Just wanted to share this with you guys in case you all hadn't hear.

Hope everyone has a nice day.
mel


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 09:55:43 AM
These are the products and dates being recalled, does anyone know when these would have been produced?

That was the question I had too. This is also being discussed over on this thread.

http://itchmoforums.com/news-recall-related/wellness-cat-food-recall-t12641.0.html

I have three cans left, and they all fall into the recall category. I'll be checking with our local pet store at lunch today to see if they are aware of this info yet.

Wellness has 3-year best buy dates on their canned foods. Almost a whole year ago for some of them. 


So these were produced 14APR10 through 30SEP10.

Wellness Canned Cat (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;

C&H produced 10NOV10 and 17NOV10.
Wellness Canned Cat Chicken & Herring (all sizes) with best by date of 10NOV13 and 17NOV13.



Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 09:56:25 AM
I know I've fed some of these batches, but I don't feed solely Wellness. From various websites I've checked on feline thiamine deficiency, supposedly you would have to be feeding solely thiamine deficient food for a couple of weeks (according to these sites).  

The other recent thiamine-deficient cat food recalls we have seen are Iams ProActive Health canned Cat and Kitten Food and Premium Edge (Diamond).  We have 3 different manufacturers here.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 10:00:37 AM
They may be three different manufacturers but they might all use the same company for the vitamin premix. You'd think they would have checked when the other brands were recalled.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 10:02:29 AM
They may be three different manufacturers but they might all use the same company for the vitamin premix. You'd think they would have checked when the other brands were recalled.

No kidding. Cripes.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 10:03:24 AM
I read these two responses on Facebook  
here is the link but for those that are not facebookers I have copied two public  comments from Wellness that I think need to be shared as I did not think kitten would be included or it would have been specified or the Core brand either so in case there was any others here not sure..I wanted to share....
http://www.facebook.com/#!/note.php?note_id=10150093171637606&comments

Wellness Natural Pet Food for Dogs and Cats Hello Mark, in an abundance of caution, we have decided to recall all canned cat products with the specific date codes noted on our site, this includes Wellness CORE cans for cats. Please feel free to call us with additional questions. We've set up a special hotline and the phone # is 1-877-227-9587.

Wellness Natural Pet Food for Dogs and Cats ?@Jennifer and @Alison – Out of caution, we are recalling all canned cat products with the BEST BUY dates as noted above and on our site, this includes kitten cans. Please feel free to call us with additional questions at 1-877-227-9587.
2 hours ago · Like


Carol, if you are on FB, can you post a question and ask if their Holistic Select can line has also been tested and will it also be recalled seeing how Menu produces it and I doubt that they would use a different premix for this line? I don't do Facebook.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 01, 2011, 10:08:07 AM
I have fed some of these batches too, but I am not worried at all, since I feed a large variety of foods and my cats have absolutely no symptoms of thiamine deficiency.  In fact, they are thriving.  This just reinforces my long-standing practice of never feeding all one brand, flavor, or type of food.  It saved my cats during the melamine recalls of 2007, and it's proven to be a very good practice over the years.

I suspect that all the recalls for thiamine deficiency probably do stem back to a vitamin pre-mix manufacturer.  At one time Wellness said they did not use pre-mixes and added the vitamins individually; I guess this "cheaper" practice is one of the things we have to "thank" Berwind for.  That and the fact that companies don't seem to do quality checks on what they get from suppliers before using the ingredient.

I believe that there is no cause for major worry unless you fed your cats only canned Wellness through this period.  If you were feeding exclusively canned Wellness, or the vast majority of your cats' food was canned Wellness, get your cats' thiamine levels checked.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 10:17:19 AM
Also, what people can do is give them a vet-approved B-vitamin supplement or multivitamin or brewer's yeast tablets to get their levels up if they are concerned. B-vitamins are all water-soluble (which is why it is dangerous to have too little in a food). I will look up the requirement in my NRC book and report back after lunch in case anyone is interested in how much cats actually need.


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 01, 2011, 10:19:09 AM
I read these two responses on Facebook  
here is the link but for those that are not facebookers I have copied two public  comments from Wellness that I think need to be shared as I did not think kitten would be included or it would have been specified or the Core brand either so in case there was any others here not sure..I wanted to share....
http://www.facebook.com/#!/note.php?note_id=10150093171637606&comments

Wellness Natural Pet Food for Dogs and Cats Hello Mark, in an abundance of caution, we have decided to recall all canned cat products with the specific date codes noted on our site, this includes Wellness CORE cans for cats. Please feel free to call us with additional questions. We've set up a special hotline and the phone # is 1-877-227-9587.

Wellness Natural Pet Food for Dogs and Cats ?@Jennifer and @Alison – Out of caution, we are recalling all canned cat products with the BEST BUY dates as noted above and on our site, this includes kitten cans. Please feel free to call us with additional questions at 1-877-227-9587.
2 hours ago · Like


Carol, if you are on FB, can you post a question and ask if their Holistic Select can line has also been tested and will it also be recalled seeing how Menu produces it and I doubt that they would use a different premix for this line? I don't do Facebook.

Done...I asked if it was included and if not then are they testing that line...


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 10:19:33 AM
Thanks, Carol!


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 10:53:42 AM
Soooo, it seems that Wellness uses Trouw/Nutreco for premix:

http://itchmoforums.com/pet-food-questions-and-researching-foodsingredients/list-of-brands-that-use-trouw-premixes-t8422.0.html

If Eagle Pack uses them, then, I'm extrapolating and figuring that Wellness uses the same as they are both Wellpet. Weren't they the ones to mess up zinc? Are we still having the same trouble from the same company? How is Wellness going to ensure this doesn't happen again? All mysteries.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 11:00:08 AM
Thank you to eveyone who has been giving updates.  Does anyone know what symptoms thiamine definancy causes? 


Title: Re: Wellness Canned Cat Food Recall
Post by: Spartycats on March 01, 2011, 11:06:24 AM
Symptoms of lack of thiamine?

When a cat is fed a food lacking in thiamine, after three weeks we can start to see the following symptoms:

    * Decreased appetite
    * Excessive salivation
    * Vomiting
    * Weight loss
    * Ventroflexion (the head is bent down towards the floor)
    * Ataxia (wobbliness)
    * Circling
    * Falling
    * Head tilt
    * Seizures

Usually, the gastrointestinal symptoms will be present before we see neurological symptoms.

http://www.askavetquestion.com/news/2011/recall-on-wellness-cat-food/ (http://www.askavetquestion.com/news/2011/recall-on-wellness-cat-food/)


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 11:09:47 AM
Thank you to eveyone who has been giving updates.  Does anyone know what symptoms thiamine definancy causes? 

According to the press release from Wellness (you might want to check other sources too), "early signs of thiamine deficiency may include decreased appetite, salivation, vomiting, and weight loss.  In advanced cases, neurologic signs can develop, which may include ventriflexion (bending towards the floor) of the neck, wobbly walking, circling, falling, and seizures."

I took one of my females in to the vet just last week because she didn't seem as interested in food as usual and was walking away from food she normally eats with gusto.  At that time I didn't know about the Wellness issue, and they have been eating Wellness for about 1 1/2 years.  Within the last 6 months or so, they have also been getting Soulistic/Weruva and either Nature's Variety or Wilderness by Blue Buffalo.  I am waiting for a call back from my vet on the thiamine level test.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 11:15:32 AM
Thank you both for your help.
ALclubb what did you mean when you said "According to the press release from Wellness (you might want to check other sources too),"  Did you mean it might be in there other food too not just the canned.   


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 01, 2011, 11:21:04 AM
Thank you both for your help.
ALclubb what did you mean when you said "According to the press release from Wellness (you might want to check other sources too),"  Did you mean it might be in there other food too not just the canned.   

No, I meant that you might want to check other sources to see if what they put in their press release matches what is on independent sources for thiamine deficiency.  Not that I'm getting paranoid - LOL!


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 01, 2011, 11:25:57 AM
Here's the FDA notice:

http://www.fda.gov/Safety/Recalls/ucm245108.htm


Title: Re: Wellness Canned Cat Food Recall
Post by: Spartycats on March 01, 2011, 11:47:38 AM
Does this include Core and Kitten?


Title: Re: Wellness Canned Cat Food Recall
Post by: Meowli on March 01, 2011, 11:48:51 AM
Something is just not adding up....there have been several other complaints that the company did not take action with - and this one that the company did.

Do we have the tip of an iceberg here ?
 
I have not bought Wellness for awhile now, too many stories, too many denials of problems, and they are just too much hit or miss on  consistency  between batches. I have seen this for myself. One can is gloopy the next is different.....it gives one pause...the cats too, they won't eat certain flavors anymore.

At one time I did feed mainly Wellness-enough to be experiencing the deficiency now if I continued.....


Title: Re: Wellness Canned Cat Food Recall
Post by: Fizzy1 on March 01, 2011, 11:50:36 AM
Does this include Core and Kitten?
I read these two responses on Facebook 
here is the link but for those that are not facebookers I have copied two public  comments from Wellness that I think need to be shared as I did not think kitten would be included or it would have been specified or the Core brand either so in case there was any others here not sure..I wanted to share....
http://www.facebook.com/#!/note.php?note_id=10150093171637606&comments

Wellness Natural Pet Food for Dogs and Cats Hello Mark, in an abundance of caution, we have decided to recall all canned cat products with the specific date codes noted on our site, this includes Wellness CORE cans for cats. Please feel free to call us with additional questions. We've set up a special hotline and the phone # is 1-877-227-9587.

Wellness Natural Pet Food for Dogs and Cats ?@Jennifer and @Alison – Out of caution, we are recalling all canned cat products with the BEST BUY dates as noted above and on our site, this includes kitten cans. Please feel free to call us with additional questions at 1-877-227-9587.
2 hours ago · Like



Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 12:13:01 PM
Here's the FDA notice:

http://www.fda.gov/Safety/Recalls/ucm245108.htm

text of FDA recall

Recall -- Firm Press Release
 

FDA posts press releases and other notices of recalls and market withdrawals from the firms involved as a service to consumers, the media, and other interested parties. FDA does not endorse either the product or the company.


Wellpet LLC Voluntarily Recalls Certain Lots Of Canned Cat Food


Contact:
Media:
Claire Burke
Hunter PR
212-679-6600

Consumer:
877-227-9587
www.wellnesspetfood.com 1

FOR IMMEDIATE RELEASE - February 28, 2011 - WellPet LLC announced today it has voluntarily recalled certain lots of Wellness® canned cat food.

While recent laboratory testing found that most lots of Wellness canned cat food that were tested contain sufficient amounts of thiamine (also known as Vitamin B1), some of the lots listed below might contain less than adequate levels of thiamine. However, out of an abundance of caution, WellPet has decided to recall all of the lots listed below.

Cats fed only the affected lots for several weeks may be at risk for developing a thiamine deficiency. Thiamine is essential for cats. Symptoms of deficiency displayed by an affected cat can be gastrointestinal or neurological in nature. Early signs of thiamine deficiency may include decreased appetite, salivation, vomiting, and weight loss. In advanced cases, neurologic signs can develop, which may include ventriflexion (bending towards the floor) of the neck, wobbly walking, circling, falling, and seizures. If your cat has consumed the recalled lots and has these symptoms, please contact your veterinarian. If treated promptly, thiamine deficiency is typically reversible.

The lots involved in this voluntary recall are:

Wellness Canned Cat Food (all flavors and sizes) with best by dates from 14APR 13 through 30SEP13;

Wellness Canned Cat Food Chicken & Herring (all sizes) with 10NOV13 or 17NOV13 best buy dates.

Consumers who still have cans of cat food from these lots should stop feeding them to their cats and call us at (877) 227-9587 Monday through Friday, 9:00 am – 7:00 pm Eastern Time. Consumers with further questions should visit our website at www.wellnesspetfood.com2 or call us at this same number.

WellPet discovered the lower thiamine levels during independent testing conducted together with the U.S. Food and Drug Administration (FDA) in response to a single, isolated consumer complaint received by the FDA. Although WellPet has received no other reports concerning thiamine in its products, WellPet has taken additional steps with the manufacturer to ensure that this does not happen again.

“As a pet parent myself, I’m concerned for the health and welfare of all pets, and as a company we are committed to delivering the most nutritious natural pet food,” said Tim Callahan, chief executive officer of WellPet, the maker of Wellness products. “Even though the chance of a cat developing a thiamine deficiency is extremely remote, we are voluntarily recalling all of these lots of our canned cat food as an extra precaution.”

###

RSS Feed for FDA Recalls Information3 [what's this?4]

Photo: Product Labels5

Recalled Product Photos Are Also Available on FDA's Flickr Photostream.6


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 12:20:46 PM
FYI:

Thiamine requirement for adult cats from NRC is 1.4 mg/1000 kcal. That's the recommended intake. They have an "adequate" column but they don't suggest formulating to that amount.

ETA: Interesting how they say "manufacturer" when they have, in fact, several manufacturers. Wonder if they're doing that and recalling all dates so the one culprit manufacturer isn't singled out. What I don't like here is that my lots of food might actually be OK, but they're making me concerned by recalling all of them. On the other hand, maybe they just didn't want to take the time and $$ to test all the lots.


Title: Re: Wellness Canned Cat Food Recall
Post by: NedF on March 01, 2011, 12:30:25 PM
Something is just not adding up....there have been several other complaints that the company did not take action with - and this one that the company did.

Do we have the tip of an iceberg here ?
 
I have not bought Wellness for awhile now, too many stories, too many denials of problems, and they are just too much hit or miss on  consistency  between batches. I have seen this for myself. One can is gloopy the next is different.....it gives one pause...the cats too, they won't eat certain flavors anymore.

At one time I did feed mainly Wellness-enough to be experiencing the deficiency now if I continued.....

If a complaining consumer had a food tested and then went to the FDA with the results, then I think the company would have no choice but to recall their food. A company isn't going to pay much attention to any old complaint of someone who's cat barfed after eating their food. They are only going to start paying attention when significant numbers of pets start dying or if someone with a sick pet goes through the trouble of having the food tested. In other words, if it's going to cost them money (from a lawsuit for example), then it becomes more cost effective to recall the food.

I feel that there is more to this story than we're hearing right now. I think there might be more than just a thiamine deficiency problem but we won't really know unless we see the test results. The test results are very important and we all need to see them so we can protect our pets.


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 01, 2011, 12:37:54 PM
Something is just not adding up....there have been several other complaints that the company did not take action with - and this one that the company did.

Do we have the tip of an iceberg here ?
 
I have not bought Wellness for awhile now, too many stories, too many denials of problems, and they are just too much hit or miss on  consistency  between batches. I have seen this for myself. One can is gloopy the next is different.....it gives one pause...the cats too, they won't eat certain flavors anymore.

At one time I did feed mainly Wellness-enough to be experiencing the deficiency now if I continued.....

If a complaining consumer had a food tested and then went to the FDA with the results, then I think the company would have no choice but to recall their food. A company isn't going to pay much attention to any old complaint of someone who's cat barfed after eating their food. They are only going to start paying attention when significant numbers of pets start dying or if someone with a sick pet goes through the trouble of having the food tested. In other words, if it's going to cost them money (from a lawsuit for example), then it becomes more cost effective to recall the food.

I feel that there is more to this story than we're hearing right now. I think there might be more than just a thiamine deficiency problem but we won't really know unless we see the test results. The test results are very important and we all need to see them so we can protect our pets.

See if they answer  this that I just posted on their facebook page...

Regarding your current recall...you write in the press release that one consumer called the FDA with a complaint---was this test results on the food that the consumer did on their own or was it a subjective complaint such as an ill pet?


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 01:50:06 PM
I have some recalled cans, and they will be sending mailers and once processed, coupons to replace my cans.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 01, 2011, 02:29:48 PM
This is making me so nervous!  Today I finally found a bag of wellness complete health dry food that smells ok but Paulie has been eaiting the off smelling stuff for almost three weeks now  :'(. 


Title: Re: Wellness Canned Cat Food Recall
Post by: catwoods on March 01, 2011, 02:39:19 PM
Rats! I have a bunch of the recalled cans. DH is checking at my Mom's house today to see what she has. I wonder if anyone still wants any of these for testing? I have some of the June 13 dates that seem to have been the ones most often noted as causing trouble, on various threads here.

We've been feeding some of the cans with recalled dates, but because we rotate foods, I think our cats should be OK. Will be watching them carefully.

mycatpaulie and alchubb, sending hopes that your kitties will be OK.

ETA: Even though my cats (and my Mom's) are OK I'm not feeding any cans with recalled dates to my cats or to my Mom's cats.


Title: Re: Wellness Canned Cat Food Recall
Post by: Meowli on March 01, 2011, 03:08:01 PM
The recall period and flavors include the most suspicious dates and flavors implicated in  illness such as the June 13th....
I find that quite... interesting.....hmmm.

I would not take a chance with the food at all at this point...even in a rotation...just my 2 cents...


Title: Re: Wellness Canned Cat Food Recall
Post by: catwoods on March 01, 2011, 03:14:30 PM
I agree, Meowli, I'm not going to feed the cats any cans with recalled dates. I've already pulled them off our shelves and bagged them up.

I don't know if further testing is actually needed, just thought maybe someone might want more data to determine how extensive the problem is.


Title: Re: Wellness Canned Cat Food Recall
Post by: jenny on March 01, 2011, 03:59:31 PM
Bo was eating the recalled food since February 8 with no symptoms at all.

Wellness Turkey 3 oz
7WTKC1
14 Sept 13

Since thiamine deficiency can take weeks to show up, the lack of symptoms doesn't surprise me.  I did however, make a trip to the store and swapped to 5.5 oz cans from October.  Bo has IBD and it is the only food he can eat since 2007.


Title: Re: Wellness Canned Cat Food Recall
Post by: TBOBINA on March 01, 2011, 04:10:27 PM
Just got back from the pet food store, took back a whole bunch of cans that had the dates that were affected.  I thought I could exchange them for newer batches but the pet food store pulled all of the cans, so could not exchange.  Drats so had to buy some Natural Balance which im not crazy about, there just is not enough grain free foods out there to choose from.
How long does it take for Thiamine defeciency to happen?? My cats eat mostly all Wellness grain free, with some Felidae grain free, and Evo, though the last few months they have turned their noses up to the Evo (all kinds). My cats seem to be ok though so far.


Title: Re: Wellness Canned Cat Food Recall
Post by: Vyaavi on March 01, 2011, 04:15:02 PM
I agree with Meowli - I decided a while ago not to feed Wellness even in rotation due to the problems being reported here. I'm more grateful to you folks than ever. Itchmo is always so much more on top of things than the pet food companies are! I wish they'd just read reports here, maybe they'd learn a thing or two about pet food. :-\ My utmost sympathy to those of you affected by this.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 01, 2011, 04:23:19 PM
I too have a few cans left of various flavors from the period that is recalled.  I think I'll just hang onto them for future reference, rather than send them back.  I wouldn't be out that much money, since there are not very many, and you just never know...

It's kind of interesting that the recalled dates correspond fairly well to the lots that my cats didn't seem to like the taste of as much.  They would eat the food, although would leave some on their plates and did not seem to show as much enthusiasm as usual.  For me, once I got into August lots on the flavors I use, their acceptance improved very much, although I note the recall period is basically through September.


Title: Re: Wellness Canned Cat Food Recall
Post by: jenny on March 01, 2011, 04:39:41 PM
Just got back from the pet food store, took back a whole bunch of cans that had the dates that were affected.  I thought I could exchange them for newer batches but the pet food store pulled all of the cans, so could not exchange.  Drats so had to buy some Natural Balance which im not crazy about, there just is not enough grain free foods out there to choose from.
How long does it take for Thiamine defeciency to happen?? My cats eat mostly all Wellness grain free, with some Felidae grain free, and Evo, though the last few months they have turned their noses up to the Evo (all kinds). My cats seem to be ok though so far.

I ended up leaving work at lunch time in order to swap cases because I was afraid they would run out of food quickly.  From what I have read it can take weeks to show up it if will.  Bo was eating for three weeks with no symptoms.
For some (like me) pulling the food would make my cat extremely sick so isn't just an easy option.  It is the only food he has been able to tolerate.  A food being low on thiamine is a better risk considering the other option of having a major IBD flare up, stress, medications, diagnostics, costs, etc.  He's been stable since 2008.    Regarding how the food looked, I did notice the recalled catch I had looked overcooked as someone else mentioned on another list.  Otherwise it seemed fine. My non-recalled October batch though it has that similar look.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 01, 2011, 05:11:06 PM
jenny, if you're worried about Bo not having enough thiamine, maybe ask your vet about supplementing the food. It won't hurt, in terms of having too much. I just don't know if it would affect the IBD, though, I don't think the vitamin itself would but maybe the vehicle used to deliver it might (capsule, etc.).

I went to my local store as well to see if they were taking the dates off the shelf -- and they were. That was good.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 01, 2011, 05:39:11 PM
jenny,
I'm surprised that your store took your Wellness cans back since Wellness indicated that they should be sent back to them and didn't mention returning them to the retailer.  That was good for you, though, if you were able to find cans of a more recent date.  Did you ask your store if they were aware of the recall?  Did it look like they had removed the recalled cans?  Just curious about how fast stores are reacting to this recall.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 01, 2011, 05:55:02 PM
Any guesses on whether this would affect the Healthy Indulgences cuts-and-gravy food too?  It's a packet, not a can, but it is a wet food.

ETA:  I did email the contact link on their website with this question.


Title: Re: Wellness Canned Cat Food Recall
Post by: HD on March 01, 2011, 06:01:27 PM
No recall on the Healthy Indulgences according to my Territory Rep.  It does include Core Cat Cans.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 06:06:37 PM
What about the canned dog food for those dates?  I've seen nothing about that.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 01, 2011, 06:12:16 PM
No recall on the Healthy Indulgences according to my Territory Rep.  It does include Core Cat Cans.

Thanks HD!


Title: Re: Wellness Canned Cat Food Recall
Post by: jenny on March 01, 2011, 06:39:45 PM
jenny,
I'm surprised that your store took your Wellness cans back since Wellness indicated that they should be sent back to them and didn't mention returning them to the retailer.  That was good for you, though, if you were able to find cans of a more recent date.  Did you ask your store if they were aware of the recall?  Did it look like they had removed the recalled cans?  Just curious about how fast stores are reacting to this recall.

Hi Mandycat.  This would be the normal process to follow.  The store had it posted on their web page before I even contacted them. You return them to the retailer for a swap or refund and the store will return them to Wellness.  That is normal procedure.  Any retail store that is aware of the recall should do this for you.  Even vets with recalled prescription foods will handle the refund/return for you.

This store is very on top of things.  They actually dropped several pet foods they carried after the 2007 recalls.


Title: Re: Wellness Canned Cat Food Recall
Post by: NedF on March 01, 2011, 07:10:07 PM
According to the notice on Pet Food Express's website, the two flavors that sickened the consumer's cats were Turkey & Salmon and Chicken & Herring, and the cats have since recovered. I wonder how they got that information?

http://petfoodexpress.com/news/detail/wellness-canned-cat-food-recall/

(If that's true, it couldn't have been Peg who complained since her kitties are still sick. That would also mean that Wellness' honesty is in question when they say they've only had one complaint about the food. I'm pretty sure Peg informed them when her kitties got sick.)


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 01, 2011, 07:14:52 PM
Thanks for the info, Ned.  According to what I've read, those are two of the most popular flavors.  They are also the two that I mainly use, unfortunately, but as I said above, my cats are completely fine.

I wonder if the problem is with only one of the manufacturers/canners.  Wellness is known to use Simmons, the old Menu plants now owned by Simmons, and ANI.


Title: Re: Wellness Canned Cat Food Recall
Post by: cats8398 on March 01, 2011, 07:19:47 PM
This is upsetting.  I thought Wellness tested their batches of food.  Obviously not.  And.. we're supposed send the food back to them?  Why can't it be returned to the store.  Sending it back to them would cost a fortune.  Also, why can't they post each batch thats affected?  Laziness?  Now, I have to bring my cat to be tested not knowing if he ate the affected food because he has eaten from each batch that is being recalled.  Luckily no symptoms but I can't take the chance. 

I have no idea what to feed him now.  He's super picky because of chronic pancreatitis.  I don't trust them anymore.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 01, 2011, 07:23:14 PM
According to the notice on Pet Food Express's website, the two flavors that sickened the consumer's cats were Turkey & Salmon and Chicken & Herring, and the cats have since recovered. I wonder how they got that information?

http://petfoodexpress.com/news/detail/wellness-canned-cat-food-recall/

(If that's true, it couldn't have been Peg who complained since her kitties are still sick. That would also mean that Wellness' honesty is in question when they say they've only had one complaint about the food. I'm pretty sure Peg informed them when her kitties got sick.)

Ned, Perhaps they were referring to one complaint about the specific flavor of food that tested positive for the thiamine defiency.



Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 01, 2011, 07:25:52 PM
This is upsetting.  I thought Wellness tested their batches of food.  Obviously not.  And.. we're supposed send the food back to them?  Why can't it be returned to the store.  Sending it back to them would cost a fortune.  Also, why can't they post each batch thats affected?  Laziness?  Now, I have to bring my cat to be tested not knowing if he ate the affected food because he has eaten from each batch that is being recalled.  Luckily no symptoms but I can't take the chance.  

I have no idea what to feed him now.  He's super picky because of chronic pancreatitis.  I don't trust them anymore.

Cats8398,
I read elsewhere that stores WILL take the food back for a refund. So, contact the store you use and check that out. Even if you do contact Wellness to inquire about returning the food, they will send you a mailing kit so that it will not cost you to return the food.  Call the number in the notice for more information.  My understanding is that people are having very positive experiences with this contact.

Also, you can continue to feed the Wellness if that is all your kitty will eat.  Just choose cans with Best By dates beyond the ones being recalled, i.e. from October 2013 onward.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 01, 2011, 07:27:56 PM
Stores vary in their policies, cats8398.  Some stores will just take it back when recalled, no questions asked.  Others will cause more hassle.  It might be worth checking with the store where you bought it to see what their policy is.


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on March 01, 2011, 07:30:18 PM
When I went to our local store, they weren't aware of the recall yet but took the printout I made of the press release and were going to check if they had any of the affected lots. The owner also said to bring back any cans I might have but i'm not sure if I bought them at that store or the one in a neighboring town.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 01, 2011, 07:32:34 PM
This is upsetting.  I thought Wellness tested their batches of food.  Obviously not.  And.. we're supposed send the food back to them?  Why can't it be returned to the store.  Sending it back to them would cost a fortune.  Also, why can't they post each batch thats affected?  Laziness?  Now, I have to bring my cat to be tested not knowing if he ate the affected food because he has eaten from each batch that is being recalled.  Luckily no symptoms but I can't take the chance.  

I have no idea what to feed him now.  He's super picky because of chronic pancreatitis.  I don't trust them anymore.

I contacted the special Wellness recall number. They wanted the codes from my cans. In my case, Wellness is sending me prepaid mailers to return my cans to them. Mine are turkey cans. I cannot return mine to a store since they were purchased on-line and the on-line store won't take them back.

The FDA recall says: "Consumers who still have cans of cat food from these lots should stop feeding them to their cats and call us at (877) 227-9587 Monday through Friday, 9:00 am – 7:00 pm Eastern Time.  Consumers with further questions should visit our website at www.wellnesspetfood.com or call us at this same number."


Title: Re: Wellness Canned Cat Food Recall
Post by: SandyBeach on March 01, 2011, 09:32:31 PM
Why am I not surpised. Years ago when I wrote back and forth with them on RPC in the dog food I was feeding ..I still have the emails....they just never really answered the questions..They added the RPC AFTER all the recalls so it seemed odd and my dog's allergies kicked up when they added it. I had old bags and the new. Then when I asked where they got the RPC they refused to answer me. That did it and I never fed their stuff again......
BUT duh recently I got Mewsette (my cat) 4 cans of Wellness food and a bag or Core..She ate one can and liked it..the others will go back..the Core dry is unopened but I will return it..once a company blows it like this AND it SEEMS like something doesn't smell right as in ALL cans being recalled I would just rather be done with that company.

I am so glad I can and do rotate like crazy with her..my dog I can't but so far so good with what he eats....sigh..so far


Title: Re: Wellness Canned Cat Food Recall
Post by: Sofia on March 01, 2011, 09:58:59 PM
Every time I open a can of pet food, I wonder if this is safe for my children to eat.  Does this can have an ingredient (like tainted RPC that's not even on the label...)?  I'm going to follow NedF and not post what came out of my mouth when I initially came across this.  I find it hard to believe they would recall from "one reported issue".  I need more information.

I fed them Chicken and Herring last week, but the trash is long gone and I don't know if they were fed those lots.  Everyone seems okay thankfully.   


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 02, 2011, 05:16:34 AM
I thought wellnesss was a good food too.  Does anyone know any good/safe fish based dry foods? 


Title: Re: Wellness Canned Cat Food Recall
Post by: lesliek on March 02, 2011, 05:42:03 AM
Pet food express is saying the affected foods were turkey & salmon & chicken & herring. http://petfoodexpress.com/news/detail/wellness-canned-cat-food-recall/ (http://petfoodexpress.com/news/detail/wellness-canned-cat-food-recall/)


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 05:57:48 AM
I called my Petco and asked if they would take the cans back that are part of the recall, and they said they would.  I specifically asked if I had to return them to Wellness and they said they were taking them back.  I have some other cans that are not part of the recall that I think I am going to exchange for some other brand.  My concern is how many other times are there problems that we don't know about.  I don't feel safe feeding my cats any commercial cat food any more, but I also don't feel qualified to make my own food and make sure I get the correct balance of vitamins, minerals, and other supplements.

When I called Wellness and Natura (EVO) about their canned food last year, I was told that they do not make their own food and that Menu made it for them.  Since Menu makes most of the canned food in the U.S. how can we be sure of any brands of food? 


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 02, 2011, 06:02:24 AM
Still no response from my questions to Wellness on their Facebook page...they are not answering anyone's questions since early yesterday afternoon... Will check back later and post again to let them know I expect an answer...I would call and ask but I want to see their response in print... :-X


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 02, 2011, 06:10:44 AM
I wonder if the thiamine deficiency has anything to do with the fact that the two foods listed above contain fish.  I thought I remembered having read something about cats, thiamine and fish, got to digging around on the Internet, and sure enough.  There are lots of articles like this:

http://www.sniksnak.com/cathealth/howto9.html

"Improperly processed fish cat foods may also contain a substance that destroys the B vitamin called thiamine."

When you consider that during this same production time period, people were reporting cans of Wellness Turkey that looked undercooked (bug, I believe, is one who reported that), I wonder if that is the issue, and not the vitamin premix at all.  Perhaps enough was added, but improper processing (fish too raw) destroyed it.  Now, Wellness does have some other fish flavors, Salmon & Trout, Beef & Salmon, and Sardine, Shrimp, & Crab that are not specifically listed, but this may be just because those are not the ones the customer reported as a problem.  They seem to be less commonly used.

Possible improper cooking would account for the why the company is recalling all flavors produced during this time period, even though they claim most of their foods tested fine for thiamine.

I want to emphasize that this is all just conjecture on my part, but it would be a possible explanation.  And a more serious problem IMO than just a premix being "off", since undercooking could cause all sorts of difficulties.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 06:37:09 AM

Possible improper cooking would account for the why the company is recalling all flavors produced during this time period, even though they claim most of their foods tested fine for thiamine.


I think you may be on to something.  I used to breed and show Siamese many years ago, and I called my cats' breeder yesterday to discuss this issue. She has a PhD in epidemiology/public health and nutrition.  So she is very knowledgeable about the correlation between diet and disease. And she is a research scientist so she deals only in facts, not just hearsay or opinion.  Anyway, she said that she had quite a few conversations with some of the manufacturers of cat foods and they told her that the canned food is actually cooked after it is put in the can and that, if not carefully monitored, the temperatures can reach really high temperatures and destroy the vitamins in the food.  So, you are exactly correct in your conjecture.


Title: Re: Wellness Canned Cat Food Recall
Post by: mycatpaulie on March 02, 2011, 06:54:00 AM
Carol wellness has created a recall hotline  1-877-227-9587.  I called it yesterdat to ask if their dry food was affected and they said no but I;m still worried.  Maybe call that and see what they say.


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 02, 2011, 07:15:16 AM
To me, there is something more going on than what they are saying.  If its true that only 2 flavors had thiamine insufficiency, then why are they recalling all flavors? I know they say its to prevent confusion but there is already confusion.  I guess Im finding their line about "we are recalling all flavors to prevent confusion" sort of condescending.  We arent stupid, if they would explain what happened..with honesty...then I think we are smart enough to understand...sorry but Im calling b.s.....just my opinion.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mark T on March 02, 2011, 07:28:20 AM
I was shopping for cat food yesterday at a small local store and they asked me if I knew about the Wellness recall. I replied I knew about the canned food and the assistant told me they had been told to remove all the kibble too. I am thinking now that she may have been mistaken about it - will check today.

On the subject of supplementing with B vitamins, it has been mentioned many times on this site that they are water soluble and cannot be overdosed. This is not true. Vitamin B6 which is often found at 100mg in B complex can be toxic in amounts as low as 500 mg/day. It can cause irreversible neurological problems in humans and animals. In 2000 the FDA set a recommended upper limit for humans of 100 mg/day, Australia and New Zealand set theirs at 50mg/day. For cats I would guess it would be significantly less, but I don't know.
(ref: Goggle: vit b6 toxicity)



Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 08:08:23 AM
Mark, You're right. That's the importance of keeping up with current research. I was going on what was known at the time I was studying the subject. My apologies, everyone. I will remove that part of my post. And those numbers you have reported are for humans -- just to clarify. I'd have to look up the allowances for cats in the NRC book.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 08:24:09 AM
Catbird, your theory made me think of the other ways thiamine can be destroyed and maybe it was one of these mechanisms rather than improper supplementation.

Raw fish does contain thiaminase and will destroy it. Undercooked product could be an issue although, not making up for the thiamine destroyed just by heating could also be an issue. I don't know how undercooked it would have to be in order for there not to be enough thiamine. Maybe it was a synergistic effect. Maybe some newbie at the plant forgot to add the extra thiamine to compensate. It would be really nice to know what the actual mechanism was rather than all this speculation. If I owned a company and something went wrong, I'd be up-front about how the problem came about and what the new remedy was to ensure it wouldn't happen again.

As far as recalling all the foods. Maybe they did need to all be recalled because if it was not compensated for, it could have happened to more than just one flavor -- but to recall all foods from all three manufacturers is a bit odd -- and why would they want to lose all that extra revenue? Even the recalls of 2007 were very specific.

Their dry foods are manufactured in completely different places, so I can see why they weren't affected.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mark T on March 02, 2011, 09:01:37 AM
bug, thanks for mentioning those were human upper values in my previous post - I shall go back and clarify this.


Title: Re: Wellness Canned Cat Food Recall
Post by: Sofia on March 02, 2011, 09:04:15 AM
I don't feel safe feeding my cats any commercial cat food any more, but I also don't feel qualified to make my own food and make sure I get the correct balance of vitamins, minerals, and other supplements.

I totally share this feeling.  However, if I cook chicken in a crock pot, broil salmon, change it up etc. for their meals - how bad can that be?    

I lost a cat from pet food years ago.  She had an allergy, was losing fur and was scratching constantly.  A certain food was recommended.  I put her in a bathroom for meals to make certain she didn't eat any other food (food that was presumably giving her these allergies).  I kept my cat in a bathroom at mealtimes with poisoned food.  I think about it every day.  There's no other reason she shouldn't be lying upside down on my couch today.  


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 02, 2011, 09:11:29 AM
bug, I suspect that in many cases, people on this forum may have more knowledge of what could cause problems like this than the pet food companies do.  I wonder if another reason they did the massive recall is that they simply don't know what caused the problem!  If so, I hope they are reading here, because we have given them a few avenues to explore. ;)

I agree with SandiK that I'm always suspicious of those "prevent confusion" and "out of an abundance of caution" statements.  Sorry, but I've never seen a business that would undertake a recall this size, which causes them a big financial hit, just to "prevent confusion."  There has got to be more to it than that.  Which reinforces what I thought above, that they just don't know what happened yet.  That would be a more plausible reason to recall so much.

I should add that I am still using my non-recalled Wellness cans, and intend to for the foreseeable future, since with multiple food allergies and picky cats in my house who refuse 99% of the cat foods out there, I don't have a lot of options for my rotating food plan.  I am, however, checking closely for anything that looks raw or underprocessed in the cans.  And as I said above, my cats don't eat exclusively Wellness canned, so would not be at high risk.  They are still fine.


Title: Re: Wellness Canned Cat Food Recall
Post by: Spartycats on March 02, 2011, 09:17:13 AM
"Further, validation of thiamine levels after processing (lab costs of about US$100) would be a wise investment to verify that the process, ingredients and storage conditions are not placing undue sacrifice on this important vitamin."


http://www.petfoodindustry.com/Default.aspx?pageid=5306&id=2366&terms=thiamine (http://www.petfoodindustry.com/Default.aspx?pageid=5306&id=2366&terms=thiamine)


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 02, 2011, 09:31:17 AM
Thanks for that info Sparty.  That is sort of what Wellness indicates they do under their QC section...testing ingredients, etc before, during and after processing...of course what they imply they do and what they really do appear to be 2 different things. 


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 02, 2011, 09:33:05 AM
Who really knows.

Underprocessing of foods is an interesting theory, but too many inconsistencies for me right now with what little information has been forthcoming.

Ran across information saying that thiamine deficiency can also be caused by overprocessed foods.  

Some articles on this recall say food was tested in conjunction with FDA.  Does the FDA actually do any food testing on its own?  Wouldn't they know if food was underprocessed?  Should we be looking for FDA reprimands about food processing?  

So, if food was undercooked, it is a stretch of the imagination for me to imagine this was done simultaneously in 2 different countries and 3 different factory locations, yielding the thiamine deficient.  If so, the canned dog food would be undercooked, as well, if it was some sort of equipment malfunction.

Some of the recalled food was made almost a year ago....they're just finding out now there is a problem?  These older foods were made by Menu, at least the ones I have were Menu products.

It's all very strange to me, and just my 4 year pet food recall burned out thoughts at any rate.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 09:56:59 AM
In 2000 the FDA set a recommended upper limit for humans of 100 mg/day, Australia and New Zealand set theirs at 50mg/day. For cats I would guess it would be significantly less, but I don't know.
(ref: Goggle: vit b6 toxicity)



I just Googled the RDA requirement for B1 (thiamine) in adults and everything I could find said 1.2 mg.  My vet yesterday said cats need much more and the requirement is 2 mg.  However, I have been unable to find the supplement she recommended and was also recommended by the breeder.  It's called Pet-tinic and is made by Pfizer.  It's over the counter and I can find it on Amazon.com but not locally.  Has anyone ever used it?


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 02, 2011, 11:21:35 AM
To me, there is something more going on than what they are saying.  If its true that only 2 flavors had thiamine insufficiency, then why are they recalling all flavors? I know they say its to prevent confusion but there is already confusion.  I guess Im finding their line about "we are recalling all flavors to prevent confusion" sort of condescending.  We arent stupid, if they would explain what happened..with honesty...then I think we are smart enough to understand...sorry but Im calling b.s.....just my opinion.

Sandi, I agree.

We know that the pet food industry is great at talking about their swell QA/QC procedures, but not so great with the implementation.

It would suprise me if there're any procedures in place that would ensure accurate traceability, so I'm guessing that no one has a clue as to where the defective premix went.

Probably the defective premix was purchased in volume, untested, delivered to some of Wellpet/Wellness' many co-packers, untested, and then incorporated into the food.  For the grand finale, the finished product wasn't tested, either.

Just dump and go, with no effective quality control procedures to ensure that a stupid mistake doesn't travel through the whole process from dock to dock.

In short, a complete system breakdown.

This is the same type of stupid mistake we saw in 2007 when a defective ingredient ("wheat gluten" which was really wheat flour) was allowed to move through the food chain and adulterate many brands.

What the pet food industry doesn't seem to understand is that there are procedures, and then there are effective procedures.

There's really no excuse!  What the H _ _ L is wrong with these people?

Guess it's cheaper to buy RECALL INSURANCE, and let our pets be the QA inspectors.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mark T on March 02, 2011, 02:19:39 PM
alclubb:  Here are the B1 levels quoted by AAFCO and the National Research Council:
AAFCO: 5mg/kg of diet
NRC: 5.6mg/kg of diet, both dry basis.

Or in terms of metabolizable energy:
AAFCO: 125mcg (microgram) per 100 kcal ME .
NRC 140 mcg per100 kcal ME

I should mention that my previous remark about the upper limit for B6 was simply to point out that some vitamins are toxic at high levels. We always think in terms of RDA's (recommended daily allowance) but rarely consider that too much of a vitamin can be harmful. Actually, some health organizations have set safe upper limits for all the water soluble vitamins for infant formulas. This is typically 5 times the recommended lowest safe level.

Incidentally the UK set a SUL (safe upper limit) for B6 at 10mg/day for a 132 lb adult human, so every country seems to have set their own level. I just checked my bottle of B Complex and it contains 100mg B6!  

Here is one source for the FDA upper limit :
http://www.efsa.europa.eu/en/scdocs/doc/afc_ej760_pyridoxal_op_en,0.pdf?ssbinary=true (http://www.efsa.europa.eu/en/scdocs/doc/afc_ej760_pyridoxal_op_en,0.pdf?ssbinary=true)

If you search this for "FDA" it reads: The tolerable upper limit has been set by the US FDA at 100 mg/day (FNB 1998, 2000).
(bottom of page 7-13)


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 02:46:32 PM
alclubb:  Here are the B6 levels quoted by AAFCO and the National Research Council:
AAFCO: 4mg/kg of diet
NRC: 2.5mg/kg of diet, both dry basis


So, would this be about the same as what my vet said?  She said 2 mg per day for cats.  I am trying to figure out how much brewers yeast to give them to equal that amount, and, so far, I have not been able to calculate it.  Thanks.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 04:14:18 PM
Just thought I would pass this information along.  I just call a call back from Wellness about the recall.  I did not leave my number for them to call me back, but somehow they did.  Anyway, the man asked me if I had any other questions, so I asked him if Wellpet/Wellness knew what happened - was it a problem in the cooking process or a problem with the supplement mix?  He said it was in the cooking that caused the destruction of the thiamine in the finished product.  I told him I knew that cooking at too high of a temperature would destroy it and he said that is exactly what happened.  He then said something that worried me.  He said they were over compensating with the formulas now in order to avoid this happening again.  It seems to me they need to fix the temperature problem instead of just adding too much thiamine to the mix.

Maybe I'm just being picky or unrealistic.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 04:18:14 PM
Mark, I don't know if you meant Thiamine (B1) or Pyridoxine (B6). The 2.5 is for B6 but I think alclubb said B1, no?

alclubb,

The amount for thiamine according to the NRC is .14mg/kg bodyweight 0.67/day. That is based on a lean cat and the formula is 100kcal x  kg BW0.67. If your cat is overweight, the formula then becomes ((130 kcal x kg BW0.4) x nutrient amount in amt/1000 kcal column)/1000  .

Example:

A cat is 6 kg and is considered overweight. Its energy requirement is 130 x 6 0 .4 = 266 kcal/day. The nutrient requirement for thiamine is 1.4 mg/1000 kcal. So, that would be 266 x 1.4/1000 = .3724 mg. Not quite half a milligram for a 6 kg cat per day eating 266 kcalories/day.

Someone else can check my math to make sure I did this right.

So, 2 mg may be based on AAFCO guidelines, which I think are, for the most part, too high.

alclubb: if you let me know how much your cat weighs and if it is a lean or overweight cat, I can do the math for you.

ETA: alclubb, that 2 mg is what Pet-tinic contains in 5 ml. The dosage is 2.5 ml per 25 lbs body weight/2x a day so that means an animal gets .1 ml/lb bodyweight. That same 6 kg cat would be getting 1.32 ml twice/day. More than the NRC recommendation but, again, I don't know what the vet or Pfizer based their numbers on. Also, here are the first four ingredients of Pet-tinic: Corn Syrup, Water, Sucrose, Glycerin


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 04:24:40 PM
Just thought I would pass this information along.  I just call a call back from Wellness about the recall.  I did not leave my number for them to call me back, but somehow they did.  Anyway, the man asked me if I had any other questions, so I asked him if Wellpet/Wellness knew what happened - was it a problem in the cooking process or a problem with the supplement mix?  He said it was in the cooking that caused the destruction of the thiamine in the finished product.  I told him I knew that cooking at too high of a temperature would destroy it and he said that is exactly what happened.  He then said something that worried me.  He said they were over compensating with the formulas now in order to avoid this happening again.  It seems to me they need to fix the temperature problem instead of just adding too much thiamine to the mix.

Maybe I'm just being picky or unrealistic.

Wow, lookee that. Someone actually gave a straight answer. Maybe they'll get fired for it. Hope not. They should get an award. Sooo, I wonder what they were doing before the "boo-boo." Most PFCs overcompensate for the cooking process to begin with but what this smacks of is complete nutrient analysis testing going by the wayside for a good long time otherwise they would have caught it. It would be a good idea to TEST the product after it comes off the line. How many times do we have to say this.


ETA: And you know, it's kinda funny that I stopped using the 3 oz cans from that date range because it was more dried out than usual and looked not quite right and so the problem was that it was overprocessed. So much for worrying about underprocessing.


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 02, 2011, 04:40:09 PM
Dear Mr. Callahan,

My name is 5CatMom, but I really have 7 cats whom I love very much.

Over the years since the Pet Food Recall of 2007, I have put much effort into researching pet food companies and pet food.  You see, I would like to identify a few safe, nutritious, and consistent commercial foods that I can feed with confidence.

I contacted most of the pet food companies (including Wellness), but the responses were very disappointing.  It seems that pet food companies (including Wellness) are not prepared to answer tough questions about their products.  For example, Wellness could not explain how they manage their large number of co-packers in order to produce a consistent product, and when I asked about their GMP's, QAP's, and statistical process control -- Well, forget it!

In my search for a safe commercial food, there was one word that pet food companies (including Wellness) repeated most often.  The word was PROPRIETARY.  I learned that "proprietary" is code for "we don't know, we don't want to know, and we don't want to answer your questions".

You claim that Wellpet /Wellness has worked hard to earn the reputation of being a company that does everything possible for the pets that depend on you.

There are a few facts you should consider before making such a claim:

1)  Your company threw it's independent retailers under the bus, and instead decided to work with big box stores.  The indie retailers built Wellness' reputation, but apparently volume is more important than loyalty to your company.

2)  My friends routinely compare date codes to see which ones are causing problems such as vomiting and food refusal.  This is a huge red flag which we brought to your attention, but we were ignored and told that "no problems have been reported".

3)  Your company deals with an equity partner and many co-packers.  That makes for a complicated and hard to manage operation.

4)  Your company produces waaaaay too many products.  A visit to the big box store reveals that Wellpet/Wellness produces many dozens of different products - canned food, dry food, treats.  It's really overwhelming and reminds me of Nutro's shelves - just too much of too much.

Contrary to what you write, it is clear that product quality and safety ARE NOT your highest priority.  Otherwise, you would have TESTED your products for adequate thiamine levels, before they were sold to pet owners.  After all, thiamine deficiency is not a new issue.  Diamond recalled food in 2010 for the same problem.  Did you miss that?   

IMO, Wellpet/Wellness has serious problems as a company, and has become just another high volume producer of low quality food.

Sincerely,

5CatMom
Lots of Kudos to you 5CatMom for laying it all out there. Like especially your last sentence:

   "IMO, Wellpet/Wellness has serious problems as a company and has become just another high volume producer of low quality food."


Title: Re: Wellness Canned Cat Food Recall
Post by: Meowli on March 02, 2011, 04:40:49 PM
Somehow I am still not buying the thiamine deficiency as the entire explanation. Sure, the vitamin was probably over processed and found deficient in some of the foods..., so they could legitimately say that it happened, but I feel in my gut that this is not the only problem...doesn't feel right...too many reports...
My radar is going off...
Just my 2 cents again...


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 04:47:52 PM

alclubb: if you let me know how much your cat weighs and if it is a lean or overweight cat, I can do the math for you.

ETA: alclubb, that 2 mg is what Pet-tinic contains in 5 ml. The dosage is 2.5 ml per 25 lbs body weight/2x a day so that means an animal gets .1 ml/lb bodyweight. That same 6 kg cat would be getting 1.32 ml twice/day. More than the NRC recommendation but, again, I don't know what the vet or Pfizer based their numbers on.

One cat weighs 8 lbs. 13 oz. and the other one weighs 9 lbs. 7 oz.  They are not overweight - they are right on target for their breed/type.  My vet said that the dosage on the Pet-tinic label is for dogs, not cats, and the dosage for thiamine for a cat would be 2 mg. a day.  I don't know what she was basing her calculations on, but she is a feline specialist vet.

By the way, just to make life easier, my name is Ann.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 04:53:10 PM
I would definitely go with what the vet says. I think formulations have to compensate for losses as well and my calculation was based on the number of calories in a food. It would be nice if the NRC provided calculations on the basis of bodyweight but it's a book that animal nutritionists use to formulate diets, so it's geared toward that. I've always had trouble finding a brewer's yeast that had the nutrient listing available. I usually give my cats 1/4 of a people tablet every few days. Your vet should be able to order Pet-tinic in for you.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 04:58:34 PM
I would definitely go with what the vet says. I think formulations have to compensate for losses as well and my calculation was based on the number of calories in a food. It would be nice if the NRC provided calculations on the basis of bodyweight but it's a book that animal nutritionists use to formulate diets, so it's geared toward that. I've always had trouble finding a brewer's yeast that had the nutrient listing available. I usually give my cats 1/4 of a people tablet every few days. Your vet should be able to order Pet-tinic in for you.

I can get it on Amazon.com, but thought it wouldn't be necessary by the time it arrived.  The brewers yeast I have is a powder, and it says that 2 Tablespoons provides 80% of an adult person's daily requirement, based on a 2,000 calorie diet.  That's why I was asking about what the RDA is for adults these days.  Maybe everyone thought I was talking about adult cats, but I was talking about adult humans.  If the RDA for people is 1.2 mg, then 80% of that would be .96 mg.  By that calculation, I would have to give the cat almost 4 tablespoons of the powder a day to get the 2 mg.  That seems like an awful lot and I doubt I could get them to eat it. 

I hope this is not too confusing.


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 02, 2011, 05:06:18 PM
For those wanting to use the Pet-tinic found this w/a breakdown of how much to give to babies and adult pets:

Pet-Tinic (4 oz) by Pfizer
   
Regular price:   
Sale price:   
Enter Quantity:   

Pet-Tinic Pediatric Drops are a platable liquid vitamin-mineral supplement for dogs, cats, puppies, and kittens.

# Dosage: Puppies and Kittens: 1/2 mL (1/2 dropperful) per 10 lb of body weight twice a day.
# Dogs and Cats: 1 mL (1 dropperful) per 10 lb of body weight twice a day.
Platable drops may be placed directly into pet's mouth or poured over food.

Guaranteed Analysis per Teaspoon (5 mL):
(All values are minimum quantites unless otherwise stated)

http://www.entirelypets.com/pe1ozbypf.html


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 02, 2011, 05:09:40 PM
Thank you alclubb/Ann for the information from Wellness!

Has anyone else received a similar call back, and asked the same question?

Now I wonder if the "inadequate" cans were those drier, "spongy" ones that I encountered occasionally, and not the "raw" ones, which I have not seen but others have reported.

Clearly, their temperature processes are out of control.

ETA:  It seems to me that over-processing could destroy a number of nutrients, not just thiamine.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 05:10:35 PM
Ann, human RDA for thiamine ranges from 1.2 - 1.5 mg/day, so, yeah, that seems like a lot to have to give but those numbers are based on a 2000 knal diet. I'd have to crunch the numbers.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 05:15:17 PM
Catbird, I've only noticed those in the 3 oz Menu-made cans. The 13 oz ANI cans have never looked like that, so I wonder if those in the Chicken are actually OK. I hate having to return batches that the cats will eat with no fuss at all. It's always such a crapshoot with mine as to whether or not they'll eat a particular run or not.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 02, 2011, 05:19:28 PM
Catbird, I've only noticed those in the 3 oz Menu-made cans. The 13 oz ANI cans have never looked like that, so I wonder if those in the Chicken are actually OK. I hate having to return batches that the cats will eat with no fuss at all. It's always such a crapshoot with mine as to whether or not they'll eat a particular run or not.

How do you know which ones are made at Menu and which ones are made somewhere else?  I only have the 3 oz and 5.5 oz cans.

Ann


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 02, 2011, 05:22:10 PM
bug, do you mean you have noticed the "raw" or the "dry" only in Menu cans?  We get only Menu cans where I live, not any other kind.  I use all 3oz because my cats won't eat food from the other sizes.

Ann, the date codes tell you which packer makes them.  Menu cans have codes that look like this:

BB 17 JUN 13 7WTSC1 18:23


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 02, 2011, 05:35:41 PM
Both, actually, Catbird. Some were hard and dry and had darker areas in them that looked undercooked. Some were more moist and looked undercooked.

Ann, all Menu cans start with a 7W. ANI cans are all MW and Simmons has a COT in the code.


Title: Re: Wellness Canned Cat Food Recall
Post by: JessicaLC on March 02, 2011, 06:08:27 PM
I have to say that I'm certainly not surprised about this. I stopped feeding wellness after the terrible bout of vomiting and diarrhea that my cats had after being on the food for years with no problems (there is a thread here all about it). I am sticking with what some other members here have said, and I am not going to spill out all of my feelings about this because it would take up a lot of space and ultimately, it just isn't worth it.

I have to say my biggest annoyance is that they claim this all started because of one consumer complaint. Really? If any of you read my thread about how the wellness made my cats sick, you would've seen that me, my close friend, and her co-worker all filed FDA reports about the food and the adverse reactions our cats experienced with this exact lot that they are recalling. We all bought our food from the same place and were all feeding from roughly the same lot, some cans were from another month but within the dates of this recall. It's not a coincidence, and I am pretty upset at the fact that it really seems like they're trying to cover their tracks. I agree with most people in saying that they have been very diligent in reporting the recall and have truly been pretty proactive in getting the information out there, but I definitely don't think we're getting the whole story and I think there is much more to come. It's really disappointing.

ETA: A little off subject, but I also wanted to mention that my cats all had blood work after their adverse reaction to wellness and non of them had abnormal thiamine levels. Which leads me to believe there is a much bigger issue, not just low levels of thiamine. As far as mine and my friends cats, we never figured out what the problem was, they had blood work, ultrasounds, etc. All inconclusive. They've all made a full recovery except for my friends cat who continues to have decreased appetite, vomiting, diarrhea. He is getting a gastro blood panel done that includes thiamine. So we will see.


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 02, 2011, 06:21:00 PM
Jessica I remember reading about you and your two friends and their experience. Maybe they think if they a proactive and get this stuff pulled it will not do damage to their reputation. Food that makes any animal sick/ill or gawd forbid, drop dead, is a reputation crusher - not a booster to it IMOH. Time will tell if there are more foods recalled.

OT (kinda like the Johnson & Johnson thing that is ongoing) more comes out and recalls continue.


Title: Re: Wellness Canned Cat Food Recall
Post by: NedF on March 02, 2011, 07:13:24 PM
Jessica, were your cats or your friends cats tested for heavy metals?

Someone mentioned the premix maker had a problem a while back with zinc? (I have a memory like a sieve.)


Regarding the possibility of the food being undercooked,  one of the Simmons plants had problem with the FDA in 2008 for not processing their cans properly. Is this the same plant that makes Wellness?

http://itchmoforums.com/news-recall-related/simmons-pet-food-inc-receives-warning-letter-from-fda-t5894.0.html

FDA warning letter
http://www.fda.gov/ICECI/EnforcementActions/WarningLetters/2008/ucm1048201.htm


Title: Re: Wellness Canned Cat Food Recall
Post by: SandyBeach on March 02, 2011, 10:36:17 PM
I spoke with a lady at Wellness today on the recall and returning my cans..she said just throw them out and they took info from the cans..I only have 2..I told her I am taking my Core DRY back to the store ..she said I didn't need to do that (keep in mind I was being nice but honest and not snotty) but I told her if I asked them 3 weeks ago if their *canned* had an issue they would have said no..because they did not know...so how do I know Core isn't bad too!..I told her I am sad to see another Petfood company I no longer feel safe with. I think she had been on the phone far too long she was nice but sounded like lol she agreed ...I don't trust this at all toooo many foods...tooooo long of time period
....Then I called Evangers...thats under problems..sigh....


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 03, 2011, 03:57:16 AM
I was reviewing my reviews today, and noticed Amazon not carrying any Canned Wellness food (I only review the 12.5 oz Turkey and Chicken recipes).

After seeing some rather strange sales patterns (plus - realizing they were way overstocked on Chicken at Reber Ranch, which was less than the other cans) - the online retailers were barely selling any cans.  No mention of discontinuing product on wellness website, so I come here.

This reminds me of when I ran out of food, and bussed to MudBay for a quick pickup up (labor day).  Only picked up a few cans - they were more brown, and smelled rather yucky.  I then went back to Reber, bought my cases, and everything was good to go.

The dates I have currently are Nov 2013, Chicken, made by ANI.  I have had no ill effects, Mudbay did mention it appears that Reber has some special connections.  However, I will be giving them a call later to see what is up.

The food I have is sometimes a little gooey, but has never been turned down by the cats.  I haven't had diarrhea nor vomiting (unless it involved a hairball - sometimes Siberia waits to get rid of a big one till he has eaten).

Don't know if I've had food from those dates - but it does sound like a processing problem.  Perhaps the reason they are recalling everything is to obfuscate the problem (nothing to pin down).

What IS interesting is that Pet Food Direct still has the cans listed, while others - such as Petco and Amazon (Petco did the main supply for Amazon, but also National Pet Food Direct - whom is still selling the canned food), do not.  I don't think all canneries were affected.  The Mud Bay food was very brown, and smelled nasty (don't know how they ate it).  I noticed those cans had the 7W on them, and I was thinking GREAT (not).  I think I ended throwing it out, after I got the other cans from Reber.

They also get dry Holistic Select Chicken Dry - so there hasn't been a problem.

Just sorry another is going through this, have they not all been through something?  Feline's Pride had its own problems as I recall.  Is there any company untainted?


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 03, 2011, 05:57:05 AM
Pet Food Direct sent me recalled cans this week actually.  They were shipped before the recall was announced. So, I know I have used some of the lots in question over the past year, I just do not feed it on a regular basis like I did previously because it is too expensive for 16 cats. They have assured me that their warehouse no longer has the recalled dates.  We shall see..I am awaiting 2 cases they left out of my shipment along with 2 cases of Fancy Feast missing from my shipment.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 03, 2011, 06:07:03 AM
karvskitties,

I have fed a couple of cans (and have a couple more) of the Nov date of Chicken with no ill effects, either. My neighbor has been using the 7W cans (13 oz) and has noticed that her cat's coat has become dull. That'll happen if there's a deficiency in B-vitamins. Wonder if it was just the Menu plants that were actually affected.

MW10 12:39 <A>
BB 10 Nov 13
13 oz

Right now, though, I'm feeding Weruva, EVO, Prowl wet and Holistic Select Chicken (with no problems) and Innova dry. I'm going to hold off for a bit on the Nov cans to see what else, if anything, happens.


Title: Re: Wellness Canned Cat Food Recall
Post by: TBOBINA on March 03, 2011, 09:55:23 AM
I am totally confused now after reading some of these posts. If it was a "cooking issue" then why would they recall all cans, if they have 3 different manufacturing plants? could all 3 plants had this problem? I dont think so. So I am thinking it is the premix problem?  What about the newer cans that we have now? how do they know if they are low in B1 if they have already hit the shelves?   My cans have MW on the bottom, though the beef & chicken do not they have WCS, what plant is this? Its really sad when I do not feel safe feeding this brand any longer.
I dont really have many choices where I live. I guess Im going to be really starting to get my cats to eat a hopefully antibiotic free raw diet, at least then I know what I am putting in their mouths. :(


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 03, 2011, 10:04:23 AM
Well, if the retort temperature on the books for all manufacturers that produce Wellness is the same, all cans produced by all manufacturers should be the same. All producers should be following the same procedures for ingredients, canning and retort times and temperatures, etc.


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 03, 2011, 12:48:37 PM
A poster at PC is having her test results evaluated.
 
"Two vets have opined on the results as being excessive in copper and zinc."

"I have now sent the UC Davis test results to a veterinary school in Illinois, to a veterinary nutrition doctor, to get a firm opinion on what is excessive or not."

"I would caution anyone still feeding Wellness that we often see recalls expanded after an initial one, too."

Comment by 2ittybittykitties — March 3, 2011 @ 10:27 am

http://www.petconnection.com/blog/2011/03/01/wellness-recalls-canned-cat-food-and-does-it-right/


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 03, 2011, 12:55:48 PM
I didn't feel comfortable keeping the other cans of Wellness I had that were not included in the recall.  They were all within one month of the recalled dates, so I took all of them back to Petco and got a refund.

Ann


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 03, 2011, 01:27:57 PM
Here's Wellpet's CEO, Tim Callahan, in an interview with Pet Product News.

http://www.petproductnews.com/natural-pet-product-merchandiser/an-interview-with-tim-callahan.aspx

Mr. Callahan had a "position" at investment management firm Berwind.  Prior to that, he "served as an executive for Kraft Foods, H.J. Heinz and PepsiCo, specializing in consumer packaged goods and foods".

IMO, this guy sounds like a "suit".

It's not clear that he has any background in manufacturing or quality assurance, and dealing with all those co-packers (11, I believe) would take a very experienced manager.

>:(  >:(  >:(


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 03, 2011, 02:41:10 PM
Thanks for that info 5cat, I have seen two ittybittykitties post over there before and she/he has always seemed very credible. That is interesting that they found a vet nutritionist to send the lab results to in order to get a more specific opinion, thats always been a problem with some of these test results, they dont give ranges so the results are hard to interpret and sometimes the end result is you can understand what they really mean.  Good for her/him.


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 03, 2011, 05:04:46 PM
Called Reber Ranch: They confirmed the recall, but for some strange reason, they have mostly Chicken 12.5 oz cans left over - no supply problem there.  I must be one of the most lucky people's in the world (knocking on the wood by the laptop).

Got off phone with Well Pet after doing a Post Scan by user of the forum (quick way to gather information weally fast).  They are admitting its a premix problem - but I think the addition of Fish exacerbates the problem (as mentioned earlier).  They have not released the info as to which facilities were involved.

They offered to reimburse me, but since I didn't have food in that range, I declined.  Mine is Chicken only, 12.5 oz cans, MW, ANI, 10Nov13.  So it came from the same batch dates (must have been the Chicken & Herring produced at ANI that was affected then - though I am guesstimating).

Preliminary conclusion, it was the Vitamin premix exacerbated by Fish, HOWEVER, since processors reorder premixes at different times - this is why there is a vagueness in the who did what where.

I've been looking over what some other folks are complimenting their Wellness with, and am visiting Reber this Weekend - where I may pick up a different case of Cat Food (probably from the Innova line - since Holistic Select is also under the Well Pet umbrella?).  I also use Holistic Select Chicken dry.  I've read the thing about Friskies - but had unfavorable results when they were still using fake meat (bought some at a store 2 years ago - maybe they have changed their ingredients?)

I would run across the street and check re Friskies, but I have ligament problems in both feet right now, primarily the right has acted up - and am on Vicadyn(sp).  I don't see them trying to hide too much information, however- I was referred to consumer relations for an earlier time call.

Edit to Add: further reading on Friskies - I will be skipping.


Title: Re: Wellness Canned Cat Food Recall
Post by: Meowli on March 03, 2011, 05:21:16 PM
Sounds like some consumers are being told it was due to "over processing" now some are told it's the premix....

my alarm bells are going off again...


Title: Re: Wellness Canned Cat Food Recall
Post by: billyD on March 03, 2011, 06:36:01 PM
Here’s one for the books

I have just returned from my pet food shop after returning the two dozen Wellness cans I had that are included in the recall.

The clerk tells me the new supply has just arrived, and to replace the cans I am returning.

As I am selecting my new 5.5 oz cans, by habit, I check the BB date and discover that the new cans I have selected all have a BB date of July 2013 which are all on the recall list.

Two of the three new cases that have just been put on the empty shelves of this store all have BB dates that are recalled.

Is this called recycling?????

 



Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 03, 2011, 07:16:08 PM
billy,
Since the recall was only 2 days ago, perhaps the order that came in to the store was one that was already in transit before the recall.  The store should have checked the dates before putting them on the shelf.  I would think that it would take a few days at least for all stores to be restocked with current good cans.  I hope you didn't buy them and that you brought that to the attention of the clerk.  She probably had no clue, but the manager should have been alert enough to check the shipment.


Title: Re: Wellness Canned Cat Food Recall
Post by: SandyBeach on March 03, 2011, 08:12:30 PM
 I had to call Wellness  again today and spoke with a really really nice lady...I asked her being I only have a couple cans can I just mix it with food that HAS the missing Vitamin and she almost screamed DO NOT FEED IT..I was just testing to see what they would say..I mean if its just 1 missing Vitamin it seems if not a steady diet they would say ok ...but she said NO DO NOT FEED IT..THROW IT OUT!!!

MY dates all had 7W in front I am lost on what plant that is from but I think there is more to it..I also returned the unopned Core and am done for life with Wellness.....yes that means less and less companies to deal with...But ya know, I would rather they post on their site the issue is BECAUSE and tell the truth than all this one story ..then another.....seems off...BTW my cans were Turkey ...and the other was Chicken


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 04, 2011, 04:51:13 AM
Looks like Mainecoonpeg is also having problems with Wellness:

"I used another FDA accredited lab.

My cats have all had specific/specialized tests for toxic serum zinc levels. My girl who passed January 26, 2011, had a serum zinc level of .8 mcg/ml after 3 days of IV fluids. My 5 remaining boys, ages 2 years-10 years have levels ranging from .8 mcg/ml to 6.6 mcg/ml!!!!!!! According to the Merck Veterinary Manual toxic levels are .7 mcg/ml in cats."

Comment by mainecoonpeg — March 3, 2011 @ 3:40 pm

http://www.petconnection.com/blog/2011/03/01/wellness-recalls-canned-cat-food-and-does-it-right/


Title: Re: Wellness Canned Cat Food Recall
Post by: Mark T on March 04, 2011, 06:56:08 AM
I feel so bad for Peg, I remember her posts from last year about this.

I think this was her first post on the subject. Note the best by dates fall into the recall period:"Wellness chicken.  June 2013" date.

http://itchmoforums.com/your-problems-with-pet-food/wellness-chicken-turkey-3-oz-and-55-oz-cans-t11955.0.html (http://itchmoforums.com/your-problems-with-pet-food/wellness-chicken-turkey-3-oz-and-55-oz-cans-t11955.0.html)



Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 04, 2011, 07:43:36 AM
Sounds like some consumers are being told it was due to "over processing" now some are told it's the premix....

my alarm bells are going off again...

Here is what Greg Kean of WellPet told Susan Thixton of TruthAboutPetFood:

"This is not a premix issue as the levels analyzed were in specification. The degradation of thiamine was caused by the heat process. However, the heat process is critical to the canning process to ensure no harmful bacteria can grow. Audit results indicated that the supplementation has been effective, however, there were in some cases it was not. Our corrective actions are to supplement higher and test, test, test."
 
"The supplement, thiamine specifically, was effective…We are adding more of it. Temperature and time will degrade the thiamine and the amount added needs to be robust enough to accommodate for any manufacturing issues that may occur. This is a case where the amount of supplementation needed to be higher to allow for manufacturing variances."
 
This is pretty much what I was told when Wellness called me back, but I do not feel comfortable about what is being said.  I understand that heat destroys vitamins in all the food we cook.  What I am concerned about is whether all their other food has been lacking in any of the vitamins/minerals long before this "voluntary recall".  I know there is no perfect pet food out there and they are being pretty forthcoming with information, but I guess I'm back to not knowing what foods to feed that may do more harm than good.

Ann


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 04, 2011, 07:54:01 AM
I think Susan needs to ask this person if now, they are just going to, "test, test, test" only thiamine or if they're going to go through and test all the other vitamins and minerals to see if their premix is up to spec before and after production. With others having tested for copper and zinc and reporting excesses, I would sincerely hope they spend a few extra bucks to get it right. I don't feel good about feeding this product anymore until they can standardize everything throughout all their manufacturers and ensure it's done right.

Sigh. I wish my cats ate my homemade. I almost want to give them no choice anymore. Eat what I give you or don't eat today. I just might have no choice myself.


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 04, 2011, 08:28:27 AM
"This is a case where the amount of supplementation needed to be higher to allow for manufacturing variances."

That makes perfect sense because we remember the taurine debacle of the early 90's when pet food companies discovered that taurine is degraded by the cooking process.

What doesn't make sense is that this sounds like a DUH! moment for Wellpet.

Would love to know what is the range of those manufacturing variances, and what efforts are made to limit the amount of variation so that the process remains "in control" rather than "out of control".

I'm not sure pet food companies understand the importance of "in control" processes, and when your manufacturing is farmed out to 11 co-packers, you can bet that process errors and out of control situations do occur.


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 04, 2011, 09:08:00 AM

Sigh. I wish my cats ate my homemade. I almost want to give them no choice anymore. Eat what I give you or don't eat today. I just might have no choice myself.

I am thinking the same thing.  Might have to revisit homemade and just keep introducing it until they accept it completely. 

Ann


Title: Re: Wellness Canned Cat Food Recall
Post by: TBOBINA on March 04, 2011, 09:57:33 AM
Does the "vitamin premix" include the Zinc and Copper??
I am confused, if it was the high temp cooking then wouldnt all canned cat food of every brand be fit unsafe, as all of it is cooked at high temps, and would destroy the vitamins?


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on March 04, 2011, 10:05:32 AM
Does the "vitamin premix" include the Zinc and Copper??
I am confused, if it was the high temp cooking then wouldnt all canned cat food of every brand be fit unsafe, as all of it is cooked at high temps, and would destroy the vitamins?

This is exactly what I just posted on another list.  I cannot believe they adjust the temperature for each brand of cat food that goes through their processing.  So, either all the canned cat food that is processed at the same plant as the recalled Wellness is deficient, or  something else happened.  My cats are too important to me to have it be a crap shoot every time I open a can of food. 

Is this type of processing true only in the US or all over the world?


Title: Re: Wellness Canned Cat Food Recall
Post by: 5CatMom on March 04, 2011, 10:11:36 AM
From the NRC's Nutrient Requirements of Dogs and Cats, 2006, page 213

Thiamin is quite stable to heat and oxidation when the pH is below 5.  Above this pH, inactivation of thiamin is accelerated by increasing pH and heat.  In strongly alkaline solutions, thiamin is oxidized to thiochrome, which is fluorescent and used in the analytical determination of thiamin.  In the heat processing of dog and cat foods, large losses of thiamin can occur.  Canned foods often contain gelling agents that increase the pH of the food and in combination with prolonged heat during retorting result in extensive inactivation of thiamin

(Skipped 2nd paragraph)

Cats are more susceptible to thiamin deficiency than dogs because they require about four times as much thiamin in the diet.  Also, fish-based diets that contain active thiaminases before processing can destroy thiamin added to these diets and frequently are given to cats, but rarely to dogs.  These factors may account for persistence of reports of thiamin deficiency in cats fed commercial foods (Davidson, 1992).

(end)


Wellness may have other issues, especially if they've reformulated the food.  Hope I'm wrong about that.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 04, 2011, 10:18:20 AM
Does the "vitamin premix" include the Zinc and Copper??
I am confused, if it was the high temp cooking then wouldnt all canned cat food of every brand be fit unsafe, as all of it is cooked at high temps, and would destroy the vitamins?

This is exactly what I just posted on another list.  I cannot believe they adjust the temperature for each brand of cat food that goes through their processing.  So, either all the canned cat food that is processed at the same plant as the recalled Wellness is deficient, or  something else happened.  My cats are too important to me to have it be a crap shoot every time I open a can of food. 

Is this type of processing true only in the US or all over the world?

This is how canned food is processed. You have to cook the food in the can to render pathogens harmless. Because all of these meat-based foods are considered high ph (or low-acid) foods, they are susceptible to pathogens such as botulinum, e. coli, salmonella. It is the heating that is the kill step. It is also the heating that is the kill-step for some of the added vitamins and minerals to a certain extent. This is why they have to add much more to compensate.

The problem is, when you don't' do regular, extensive testing of the product, you don't really know what's surviving the heat and what isn't, so a particular premix may contain minerals that don't get altered and they can wind up being present in high concentrations, while vitamins are completely depleted.

The only way to find out if it's good or not, is to test every batch before and after. That doesn't happen and we all know it.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 04, 2011, 10:24:07 AM

Sigh. I wish my cats ate my homemade. I almost want to give them no choice anymore. Eat what I give you or don't eat today. I just might have no choice myself.

I am thinking the same thing.  Might have to revisit homemade and just keep introducing it until they accept it completely.  

Ann

I have a couple of questions in to Natascha Wille, creator of InstinctsTC (TCFeline) and I will be trying again to do homecooked using this product if the answers are to the good. I will also be ordering some Alnutrin to see if mine will accept it at all -- mom's didn't like it and she used all the samples. I've found a pretty reliable source for chicken hearts and I'll just have to keep offering it and mixing it with stuff they like. For now, Weruva is being served as is EVO but neither are ideal. I like Prowl but I have to figure out a way to get them to eat it wet so they can get the chicken pieces in rather than just the powder.

I will not get any new cats unless they eat homemade. THAT'S a promise.


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 05, 2011, 02:12:36 PM
"Our corrective actions are to supplement higher and test, test, test."

I dont know if I like the sounds of them adding more either..unless they werent adding enough to begin with.  It sounds like they are going to add more just in case the manufacturing process isnt correct, so they are still safe?  Does anyone know if there are any side effects if there is too much thiamine? 

And he said : "Audit results indicated that the supplementation has been effective, however, there were in some cases it was not"  So if this was found during audit, couldnt it had been discovered before the food was sent out?  And the "test, test, test"...they said they were already doing that on their website. 


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 05, 2011, 06:19:22 PM
Sandi found this as there seems to be:

In severe thiamine deficiency, brain damage can occur. One type is called Korsakoff syndrome. The other is Wernicke's disease. Either or both of these conditions can occur in the same person.

There is no known poisoning linked to thiamine.

http://health.nytimes.com/health/guides/nutrition/thiamine/overview.html

Also on Wikipedia same thing, no toxic affects from higher amounts.


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 06, 2011, 09:01:09 PM
Sounds like some consumers are being told it was due to "over processing" now some are told it's the premix....

my alarm bells are going off again...

Here is what Greg Kean of WellPet told Susan Thixton of TruthAboutPetFood:

"This is not a premix issue as the levels analyzed were in specification. The degradation of thiamine was caused by the heat process. However, the heat process is critical to the canning process to ensure no harmful bacteria can grow. Audit results indicated that the supplementation has been effective, however, there were in some cases it was not. Our corrective actions are to supplement higher and test, test, test."
 
"The supplement, thiamine specifically, was effective…We are adding more of it. Temperature and time will degrade the thiamine and the amount added needs to be robust enough to accommodate for any manufacturing issues that may occur. This is a case where the amount of supplementation needed to be higher to allow for manufacturing variances."
 
This is pretty much what I was told when Wellness called me back, but I do not feel comfortable about what is being said.  I understand that heat destroys vitamins in all the food we cook.  What I am concerned about is whether all their other food has been lacking in any of the vitamins/minerals long before this "voluntary recall".  I know there is no perfect pet food out there and they are being pretty forthcoming with information, but I guess I'm back to not knowing what foods to feed that may do more harm than good.

Ann

That is why I would lean towards more of a premix issue.  Otherwise, this would have been going on for a long time.  When I spoke with Corporate, they stated only one cat died - Hope.

And then, there is the interesting case of Chicken (pun, not so much).  I have none of  the issues - albeit 12.5 oz ani cans down the line.  If its a cooking issue, then its one plant - why pull all the food.

Right now, my luck still continues, Chicken (and I believe the Turkey - which I don't buy that often), in the 12.5oz cans - manufactured by ANI, are the most normal (okay - feel free to argue, I'm not there with my testing and scientific scopes, BUT my hunches are PRETTY GOOD).

I did some shopping this weekend (booted ankle, vicadyn and all), bought some Felidae Chicken & Rice (the california natural was only 5.5 oz - and the budget must stretch), some Weruva to try on the guys (7 and 13), and some Innova for Baby Girl (17).

I will supplement, but continue with the Wellness - I don't see them trying to sneak one over personally - I've just been lucky.  And I can only speak to my experience, not the problems of others.

However, if any kitty was going to get sick from the food - it would be Baby Girl (poor little lady needs to be walked, picked up to her pooch, helped to the litter box - her type of legs - breed - and arthritis, require me to ease as much as possible for her).  She didn't show the signs, so I didn't have this problem.

PS - I don't work for Wellness, and don't get kickbacks.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on March 07, 2011, 08:15:37 AM
Karvskitties,

I have had the same experience as you with the same cans. Nothing seemed out of the ordinary. I had two cases -- one from August and one from September and I returned both of them but I still have a couple of the November cans. I'm still holding off feeding them in case they want to add them to the list. I'm just doing it as a precaution and to see if there really may have been something to it. But, 21 year old Katey hasn't had any problems and she ate the stuff every day. I figured something would have showed up with her, but nothing's different. I actually think there was one of their dry foods that wasn't up to snuff and was causing a little more dandruff and shedding but I'm still trying to sort that out. B-vitamins contribute to a healthy coat but there are so many other factors.

Still, I don't want to reward a company that has shirked their responsibilities. My dollars are going to try and get them on a homecooked and raw diet. Even if it kills me.


Title: Re: Wellness Canned Cat Food Recall
Post by: lesliek on March 07, 2011, 01:44:48 PM
I was at my local indy pet food store today & they were told it was a Vitamin D problem  >:(. Whats that now 4 different explanations ?


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 07, 2011, 02:13:14 PM
leslie your post on 4 diff. things reminds one of the old game show Lets Make A Deal - is it behind door #1, door #2, door#3 or door #4 - pick one and run with it.........


Title: Re: Wellness Canned Cat Food Recall
Post by: petslave on March 07, 2011, 02:15:33 PM
Maybe I missed it earlier in the thread, but did a cat actually die this food problem?  Or did I misread your post, karvskitties?


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 07, 2011, 02:24:55 PM
Maybe I missed it earlier in the thread, but did a cat actually die this food problem?  Or did I misread your post, karvskitties?
Nice catch. I re-read and sounds like the cats name is Hope in her post on one cat (dying?) from this recent recall. W

Would be nice to find out under what condition they would release that kind of information to someone?; and also if anyone else knows has heard of this cat Hope?


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 07, 2011, 02:47:10 PM
When I spoke with Corporate, they stated only one cat died - Hope.



Can you provide a link showing this information?


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 07, 2011, 02:52:29 PM
I was at my local indy pet food store today & they were told it was a Vitamin D problem  >:(. Whats that now 4 different explanations ?

It could be confusion on the part of the store workers or the distributor, since there have been some recalls of other brands due to vitamin D problems in the past few years.  IMO pet food distributors, upon whom the store owners must often rely for their information, are some of the most poorly-informed, poorly-organized, and non-communicative people in the whole fiasco that is pet food.  I have encountered store personnel who have been given misinformation about many things, not just recalls, by their distributors. (Apologies to any good distributors out there.  Keep up the good work, because you are a minority.)


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 07, 2011, 04:01:59 PM
for cripes sake...

http://www.petconnection.com/blog/2011/03/07/wellness-rep-tells-pet-store-to-sell-recalled-food-as-supplement/


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 07, 2011, 04:30:19 PM
I have to wonder if the rep somehow pocketed the money that was supposed to go to this store for a refund.

See post above regarding distributors and reps! ::)


Title: Re: Wellness Canned Cat Food Recall
Post by: lesliek on March 07, 2011, 05:16:23 PM
It was the distributor. Who knows if they are confused about which recall this actually is or if thats what Wellpet told them. Kind of a problem since most people get their info about these recalls from their local store though. Agree about the suppliers & distributors !


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 07, 2011, 06:37:46 PM
I received Wellness coupons today in response to several calls/discussions I have had with both a person at the dedicated recall number and with customer service. One coupon for each can of recalled food I have.  They also enclosed a letter of apology for the recall and also talked about their change in procedure, sending coupons rather than having to return the cans to them and waiting for coupons.  If I had purchased them locally, I would have returned them to the retailer myself. Instead, I'm supposed to dump the contents.

This is JMO, but I'm going to assume there is nothing horrid in these cans like some posts are suggesting on other sites.  Otherwise, they would want the cans back like the companies did in 2007 instead of leaving them everywhere.  Remember all the Menu product being held in a warehouse somewhere?

Also asked about their canned dog food, and those are not part of the recall. Also said that some of the big box pet supply stores (I won't list names) routinely pull all a company's product from their shelves when there is a recall rather than the particular dates, dry and canned even if only one type was recalled. I guess that is a good thing actually to be on the safe side. So, it may take awhile if someone is looking for Wellness foods in the big box stores for their stock to be replenished.  They suggested that the independent stores were more likely to have the unrecalled products first.




Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 07, 2011, 09:07:06 PM
I was at my local indy pet food store today & they were told it was a Vitamin D problem  >:(. Whats that now 4 different explanations ?


leslie, As a story unwinds there are always rumors about what something is and isn't.  Someone could have told someone that it was Vitamin B and that person misunderstood or didn't remember exactly and said Vitamin D.  Kind of like the old game of "telephone" (may have been known by others names as well - information got twisted as it got passed on).  As difficult as it is, we'll need to see if the FDA gives some additional information or if information comes from some other reliable source.  Word of mouth just confuses the issue, IMO.



Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 07, 2011, 09:11:42 PM
Maybe I missed it earlier in the thread, but did a cat actually die this food problem?  Or did I misread your post, karvskitties?

I read site after site about this recall trying to find more information and I never read about a cat dying.  Just that two cats owned by the original complaintant got sick and recovered.  If anyone has a link, could you post?


Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 07, 2011, 09:19:24 PM
JM,
I was in Petsmart on Sunday and they had pulled all the Wellness canned cat food, as expected, but the pouches of wet food and the dry food was still on the shelves.  The pouches and the dry food are no doubt manufactured at a different place and there may be no reason to think that there is anything wrong with them.  Hopefully, they tested them.


Title: Re: Wellness Canned Cat Food Recall
Post by: alek0 on March 07, 2011, 09:22:36 PM
Wellness cans available in HK are definitely affected by the date ranges, I notified one pet shop owner before the distributor did.

I don;t know whether their overseas recall is handled as badly in other countries as this, but it doesn't look good.


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 07, 2011, 10:27:40 PM
Maybe I missed it earlier in the thread, but did a cat actually die this food problem?  Or did I misread your post, karvskitties?

According to them, no - Hope didn't die.

Received treatment for Thyroid.

On the Facebook page, folks are taking their cats to be checked - and there are no thyroid problems (but some folks  are screaming for reimbursement of fatty liver disease and cancer vet bills, ugh).

Whether the company should reimburse for thyroid testing (and the animals were showing SOME of the symptoms, but it turned out to be something else), I will not get into.

I liked revisiting the forum, and discovering about rotating diet.  But - some may call me a Corporate sell out - I took the coupon offer.

Many businesses are praising the way they handled the recall.

Other consumers are upset about 10 months of problems.

BUT THE BIGGEST PORTION A LOT OF FOLKS ARE MISSING - YOU DON'T FEED CATS FISH.  REPEAT TO SELF ONE MORE TIME - NO FISH FOR CATS.

We went over diets extensively when I first joined in 2007, and this was covered (especially when picking out foods for home cooked).

Feathers and Fur - Yes (Chicken, Turkey, Rabbit, etc - Lamb, dunno here, not sure about Venison - I know Venison didn't agree with Siberia).
Fins and Hooves (beef, pork) - No

This is from Lisa Pierson's website, catinfo.org.

I haven't swayed from this list, and I don't have the problems.  Thiamine deficiency is also noted with cats whom eat fish.  One day, they were out of Chicken, and I bought a case of Chicken & Herring.  Not having a good feeling in my gut - I never opened that case.  It was returned at a later date for Chicken.

I'll not propose what folks feed, that is up to them.  I just took the lessons from our exhaustive research back then (when I was still using a win2k pro computer, 256mb mem, lol), and still use them now.


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 07, 2011, 10:28:47 PM
When I spoke with Corporate, they stated only one cat died - Hope.



Can you provide a link showing this information?

Um, no - because it was told to me over the phone?


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 08, 2011, 06:13:29 AM
When the recall started, I emailed Wellness, and they confirmed that the recall affected only the canned Wellness, not the Healthy Indulgences packets/pouches or the dry food.  I have continued to use the pouches, which I do not use for meals but divide up among my cats as a snack.


Title: Re: Wellness Canned Cat Food Recall
Post by: lesliek on March 08, 2011, 06:23:14 AM
I agree the confusion is caused by some of the distributors not knowing exactly whats wrong. The biggest part of that which upsets me is that the Scott's were very open & available for questions by stores. It doesn't seem that the new management is. Which leaves them relying on unsure info when there is a problem. Again not everyone belongs to pet websites & gets all the research. Many rely on the stores for safety info. Which to me makes it important that it is correct. Maybe Wellpet needs to start checking their distributors as well as their testing methods.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 08, 2011, 06:26:34 AM
I received Wellness coupons today in response to several calls/discussions I have had with both a person at the dedicated recall number and with customer service. One coupon for each can of recalled food I have.  They also enclosed a letter of apology for the recall and also talked about their change in procedure, sending coupons rather than having to return the cans to them and waiting for coupons.  If I had purchased them locally, I would have returned them to the retailer myself. Instead, I'm supposed to dump the contents.

This is JMO, but I'm going to assume there is nothing horrid in these cans like some posts are suggesting on other sites.  Otherwise, they would want the cans back like the companies did in 2007 instead of leaving them everywhere.  Remember all the Menu product being held in a warehouse somewhere?

Also asked about their canned dog food, and those are not part of the recall. Also said that some of the big box pet supply stores (I won't list names) routinely pull all a company's product from their shelves when there is a recall rather than the particular dates, dry and canned even if only one type was recalled. I guess that is a good thing actually to be on the safe side. So, it may take awhile if someone is looking for Wellness foods in the big box stores for their stock to be replenished.  They suggested that the independent stores were more likely to have the unrecalled products first.


Another thing I asked about testing and was told they test every lot.  Then asked why they pulled all the dates and not just the affected lots.  Not all cans in one lot were affected.  They can test a lot, but they cannot test every single can in that lot. Hence, the reason all the dates were recalled.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 08, 2011, 06:29:02 AM
  When I spoke with Corporate, they stated only one cat died - Hope.


According to them, no - Hope didn't die.


Now I am really confused as to what was said.  ???


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 08, 2011, 06:32:49 AM
lesliek, I agree with you 100% about the distributors needing to provide correct information to stores!  And this applies to every pet food company out there, not just Wellness.  They all do a terrible job with this, as I can attest from my own experiences.


Title: Re: Wellness Canned Cat Food Recall
Post by: Carol on March 08, 2011, 06:48:06 AM
for cripes sake...

http://www.petconnection.com/blog/2011/03/07/wellness-rep-tells-pet-store-to-sell-recalled-food-as-supplement/

The retailer  Mike Fry has posted at PC and at the Wellness  Facebook page...

this is what he wrote at Facebook as I know many are not on that site...
http://www.facebook.com/?ref=home#!/wellnesspetfood

Mike Fry
Wellnes wrote: "The affected product is not to be resold. Upon learning about this retailer’s situation, we immediately began connecting with the appropriate people to make sure this retailer is aware of our proper reclamation process."

To b...e clear, however, we were and are aware of your 'proper' reclamation process, which is why we were connecting with Stericycle ... they were the company that was supposed to pick up the recalled product and provide to us reimbursement for the recalled product that we purchased.

You comment suggests we were not following proper procedure, which is not true. I am the retailer in this situation.


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 08, 2011, 03:02:32 PM
catbird, I wholeheartedly agree!  Well said.

lesliek, I agree with you 100% about the distributors needing to provide correct information to stores!  And this applies to every pet food company out there, not just Wellness.  They all do a terrible job with this, as I can attest from my own experiences.


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 08, 2011, 03:09:48 PM
Carol, thanks for sharing this update. 

See, I'd still like to know how this sort of thing is allowed to happen.  You would think the distributors get messages or instructions from the PFC on how they want the recall to be handled and exactly what to do with the food, etc. Would a distributor really take it upon themselves to say the food is going to be
"re-cycled"?  I really find it kind of hard to believe..unless the distributor was in wacky land or something....Im just wondering how the word "recycle" entered into the picture.  :-\

for cripes sake...

http://www.petconnection.com/blog/2011/03/07/wellness-rep-tells-pet-store-to-sell-recalled-food-as-supplement/

The retailer  Mike Fry has posted at PC and at the Wellness  Facebook page...

this is what he wrote at Facebook as I know many are not on that site...
http://www.facebook.com/?ref=home#!/wellnesspetfood

Mike Fry
Wellnes wrote: "The affected product is not to be resold. Upon learning about this retailer’s situation, we immediately began connecting with the appropriate people to make sure this retailer is aware of our proper reclamation process."

To b...e clear, however, we were and are aware of your 'proper' reclamation process, which is why we were connecting with Stericycle ... they were the company that was supposed to pick up the recalled product and provide to us reimbursement for the recalled product that we purchased.

You comment suggests we were not following proper procedure, which is not true. I am the retailer in this situation.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 08, 2011, 04:35:19 PM
Sounds like Stericycle (apparently an independent contractor who was assigned--either by Wellness or by the store itself?) to collect and reimburse was trying to pull a fast one.

Can someone clarify--Is Mike Fry the owner of the pet store in question, or a representative from Wellness?


Title: Re: Wellness Canned Cat Food Recall
Post by: lesliek on March 08, 2011, 04:43:00 PM
From his posts on petconnection, he is a retailer .


Title: Re: Wellness Canned Cat Food Recall
Post by: Angels Mama & Katy Mom Of 1 on March 08, 2011, 05:13:49 PM
So whats going on with the wellness and has anyone fed the chicken? I just got a case of chicken and i don't have money to go buy more cat food. >:(  I have enough friskies to feed for 7 days including today what are you all doing returning or feeding it and if your returning it what's the procedure? This is exactly why I am trying so hard to get together stuff to home cook.Just bought black & decker food processor.I'll post the codes they are all the same dates.

Best By 22 Nov 13 7WCCS1 08:27

This is as exactly as is on can how do you read these I know the Best by are dates but whats 7WCCS1 08:27 is time right?  Thank you akm3


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 08, 2011, 05:19:16 PM
So whats going on with the wellness and has anyone fed the chicken? I just got a case of chicken and i don't have money to go buy more cat food. >:(  I have enough friskies to feed for 7 days including today what are you all doing returning or feeding it and if your returning it what's the procedure? This is exactly why I am trying so hard to get together stuff to home cook.Just bought black & decker food processor.I'll post the codes they are all the same dates.

Best By 22 Nov 13 7WCCSi 08:27

This is as exactly as is on can how do you read these Thank you anm3

Yes, actually.  That is the exact same lot we are using currently.  12.5 ounce cans.  My cats prefer turkey though.  I only use it once or twice a week and alternate with mostly Friskies turkey & Giblets classic or another food, whatever is on sale when I put in my order for the "natural" foods.

The "Si" in the code is actually an "S1". The ink on mine makes them look like "Si", too.


Title: Re: Wellness Canned Cat Food Recall
Post by: catbird on March 08, 2011, 05:21:25 PM
AKM3,

This batch of food is not within the recall period, so should be fine to use.  


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 08, 2011, 07:43:46 PM
  When I spoke with Corporate, they stated only one cat died - Hope.


According to them, no - Hope didn't die.


Now I am really confused as to what was said.  ???

Ahh, that's what I get for staying up past my bedtime on meds when I start to freak out that a brand I feed has had a recall.

The first post should have said -
Quote
When I spoke with Corporate, they stated only one cat was affected  - Hope.

However, I am realistic - and know that is not true.

As to Mike Fry and Wellness on a Facebook Page - Wellness reps say Wellness, so Mike Fry was posting as himself.


Title: Re: Wellness Canned Cat Food Recall
Post by: Angels Mama & Katy Mom Of 1 on March 08, 2011, 09:06:15 PM
 Phew! Thank you justme & catbird just wanted to get confirmation and double check esp. where my kitties are concerned. Justme we were using turkey but i was concerned about the jelly looking stuff one day it actually was i believe so bad i drained it and it dripped out and was gross! So what is that jelly stuff ? So thats why this case was all chicken instead of chicken & turkey. I think i might start to rotate wellness and friskies. My 3 get friskies anyway when i run out of wellness and friskies is more available in my area than wellness I usually order it through a comp. online. plus i made a turkey and froze some of the meat for my kitties. Working on materials for home cooking bought food processor thinking of looking for freezer next month.I Believe  >:(  i'm so tired of having to be paranoid if my babies food is ok or Not Thanks again We love you  ;D akm3


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 08, 2011, 09:35:25 PM
AKM don't feel bad about being paranoid. We all go thru that or have.


Title: Re: Wellness Canned Cat Food Recall
Post by: Spartycats on March 09, 2011, 08:16:42 AM
Sounds like Stericycle (apparently an independent contractor who was assigned--either by Wellness or by the store itself?) to collect and reimburse was trying to pull a fast one.

Can someone clarify--Is Mike Fry the owner of the pet store in question, or a representative from Wellness?

Mike Fry is the executive director of Animal Ark, a no-kill shelter in Minnesota.  The shelter also operates a thrift shop, that helps support the shelter.  The shop sells used goods, and sells pet food and pet toys.

http://www.animalarkshelter.org/ (http://www.animalarkshelter.org/)

http://www.citypages.com/bestof/2010/award/best-thrift-store-1378880/ (http://www.citypages.com/bestof/2010/award/best-thrift-store-1378880/)

http://www.animalwiseradio.com/ (http://www.animalwiseradio.com/)


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 09, 2011, 09:02:25 PM
Rotation is working really well, this whole thing has opened some eyes here.

Of course, I only have 3 cats, which makes my budget work a little better.  I feel for the multi multi-cat households.


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 10, 2011, 11:25:20 PM
You Decide, Did Wellness Make this Clear? It seems can kitten food was recalled too.

This is from Susan Thixton's site and everyone should know this also included kitten food so if any of you are feeding this food here is the link for more info:

http://www.truthaboutpetfood.com/articles/you-decide-did-wellness-make-this-clear.html


Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 11, 2011, 12:00:36 AM
You Decide, Did Wellness Make this Clear? It seems can kitten food was recalled too.

This is from Susan Thixton's site and everyone should know this also included kitten food so if any of you are feeding this food here is the link for more info:

http://www.truthaboutpetfood.com/articles/you-decide-did-wellness-make-this-clear.html


It was posted early on here that the kitten food and Wellness CORE canned were included in the recall.  I believe it might have been Carol who posted after having that clarified on Facebook.  So, at least those here who read this thread would have known.


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 11, 2011, 12:06:07 AM

It was posted early on here that the kitten food and Wellness CORE canned were included in the recall.  I believe it might have been Carol who posted after having that clarified on Facebook.  So, at least those here who read this thread would have known.

Or those that scanned the entire facebook page (kept hitting older posts), like I did.  ;D


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 11, 2011, 12:13:21 AM
Don't do face book so would not have read anything on there so no clue as to what carol posted and hence my recent post. Glad the word was already out about the kitten food.


Title: Re: Wellness Canned Cat Food Recall
Post by: Mandycat on March 11, 2011, 12:23:03 AM
JJ,
I don't do Facebook either.  Carol posted the info here on Itchmo at post #25 on this thread.


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 11, 2011, 01:15:43 AM
Thx MC for finding that post as I did not go thru all of them on this thread and it does indeed state the kitten food was included in the recall.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 11, 2011, 07:11:39 AM
I had just assumed the kitten food was included when I saw the recall info from the Wellness people since it covered all canned cat food, but I can see how some people might be confused since it did not say cat and kitten canned food.

BTW, Wellness had also sent out emails to everyone registered for the Wellpet Club newsletters.  I had not checked that email account for a week, so never saw it.  


Title: Re: Wellness Canned Cat Food Recall
Post by: iowahawkeye on March 15, 2011, 09:24:11 AM
Don't have time to read all 13 pages of thread, but just wanted to log on my experiences with the recall. Spent an hour going thru all my cans, then the next morning another hour w/some slllllllllllllllow customer service person who wasn't quite w/the program.  At the end of that painful call, i was told i would receive a kit to send back cans. They probably changed their minds and instead i got TEN coupons for my bad FORTY FIVE cans of food.  So i tried to take pics of some can dates and UPC's but none of it was visible. Called back next morning, told them i was short many coupons, but first i was transferred 4 times to different depts.  When i finally got that last rep on the phone, she was wonderful, precise, and very on the ball. (She offered that they had to hire an outside firm to handle all of the extra recall efforts, which explained why the service was so awful and that they didn't seem to know what they were doing.)  I was then told they'd made an oversight and that with those 10 coupons should've been an extra 35 coupons for the 3 oz cans.  So now i'm waiting for those.  They don't seem to want to bother w/paying for shipping of people's product, which i understand. 

Can anyone tell me if their Petco's are stocked yet?  Mine in NYC is still empty in the Wellness section, as of Friday 3/11.  i didn't go yesterday.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 15, 2011, 09:56:28 AM
When I was in our Petco Saturday, they had just gotten permission to restock their shelf with canned Wellness cat food.  Went back today to use my coupons, and shelf was full stocked.  I had several sets of coupons. One set for the 5.5 ounce cans another set to replace my 12.5 ounce cans. However, I only used the coupons I had for 5.5 ounce cans since Petco here prices their big cans above the maximum printed amount on the coupons.  So, I didn't bother to ask if I could use the 12.5 ounce can coupons on this visit. Will ask next time or find somewhere else that sells big cans.


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 15, 2011, 10:57:49 AM
This is kind of weird.  The price of Friskies has gone up and the price of Wellness has gone down. Noted Friskies big cans had gone up at local grocer's today.  Wondered if the pricing on Wellness was down because of the recall (except at Petco here where it is still overpriced, IMO).

http://www.petfooddirect.com/Product/533/Friskies-Classic-Pate-Turkey-And-Giblets-Dinner-Canned-Cat-Food

$27.49 for 24 can case of 13 ounce cans.
-------------
http://www.petfooddirect.com/Product/736/Wellness-Chicken-Formula-Canned-Cat-Food

$28.99 for 12 can case of 12.5 ounce cans


Title: Re: Wellness Canned Cat Food Recall
Post by: Steve on March 15, 2011, 11:36:00 AM
This is kind of weird.  The price of Friskies has gone up and the price of Wellness has gone down. Noted Friskies big cans had gone up at local grocer's today.  Wondered if the pricing on Wellness was down because of the recall (except at Petco here where it is still overpriced, IMO).

I was in the loop of big time retail strategy for nine years.  Most of it especially in Big Box retail has to do with competition between brands.  They are constantly trying to undercut the competition daily shaving a few cents off here and there.  Sometimes the price can go up a little if it is determined that a competitors attempts to undercut your price are not working.  Then there is the pressure of pleasing your accounts, who are not shy in demanding price reductions to move inventory that is not leaving the shelves.

A strange game. Most of the time it is no big deal to us who buy these products.  The golden rule is "Get the Sale" - - "Move the product" so price wars are daily routine.



Title: Re: Wellness Canned Cat Food Recall
Post by: catwoods on March 15, 2011, 12:47:45 PM
We were in the Pet Supplies Plus the other day and they have restocked the Wellness with non recalled cans. We were able to exchange our recalled cans for the new stuff. I should have asked them if Wellness told them to discard the recalled cans or if they want it shipped back, but didn't think about that until later. :-[


Title: Re: Wellness Canned Cat Food Recall
Post by: JJ on March 15, 2011, 05:09:14 PM
catwoods did they mark the cans you returned as 'do not sell' or put any kind of big X or sticker so they would not go back on the shelf or maybe they told you they would do this?


Title: Re: Wellness Canned Cat Food Recall
Post by: merrihart on March 18, 2011, 05:27:04 AM
I saw wellness for sale in Petco and remember thinking it was really cheap but now I can't recall the price.  It's too bad wellness is all chicken, or I might have bought some.


Title: Re: Wellness Canned Cat Food Recall
Post by: karvskitties on March 24, 2011, 06:44:39 AM
Wow, feel a little lucky.  got my Coupon, works on any product.  Haven't used it yet - am stocked with Wellness Chicken (24.78 12 12.5 oz case), Felidae (still didn't get a case, they were out, folks comparing it to Wellness - only cheaper, hhhmmm, 1.49 a can), Weruva case Amazon 32.62 a case, and Innova @ 21.48 a case for 13.2 oz cans).

They've restocked the Wellness Shelves again here also.  But I do seem to have plenty of food to last  ;D


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on March 28, 2011, 09:59:53 AM
Is it just me who is not able to find it, or did they take the notice off the front page of their webpage already?

http://www.wellnesspetfood.com/index.aspx (http://www.wellnesspetfood.com/index.aspx)

I had a question in with my vet's office; they weren't aware of the recall and wanted to know where I had found the information. I told them off their webpage but now when they go looking for it, I don't think they'll find it.   :P


Title: Re: Wellness Canned Cat Food Recall
Post by: JustMe on March 28, 2011, 10:10:14 AM
I don't see it at their site either.


Title: Re: Wellness Canned Cat Food Recall
Post by: shadowmice on March 28, 2011, 10:24:19 AM
Thanks JustMe, so it's not just my lack of observation skills then; I called the vets back to give them the direct link to the recall letter instead. At least it's still there for now.


Title: Re: Wellness Canned Cat Food Recall
Post by: Sandi K on March 28, 2011, 09:07:29 PM
I coudnt find it either Shadowmice.  Isnt that just peachy of them, to remove the info so soon.  :P


Title: Re: Wellness Canned Cat Food Recall
Post by: alclubb on May 11, 2011, 07:52:17 AM
Just thought I would post an update on my cats and Wellness food.  A week before the recall, one of my females stopped eating and was rather lethargic, and was showing some of the symptoms that were posted in the original recall notice.  I quite feeding all Wellness.  A week later, my other female started showing the same signs, only this time, she did not bounce back like the first cat did.  I spent thousands of dollars and many visits to the vet trying to find the cause of her extreme lethargy and eventually, back leg weakness.  The only thing that kept showing up was a drop in potassium levels.  We supplemented her with potassium and after two weeks, she started acting like her old self.

I have not fed Wellness since the end of February, and both cats have lots more energy and are much more active.  I am wondering if anyone else noticed a change in their cat's energy levels after not feeding Wellness.  I cannot say for sure that it was the Wellness food, but it seems awfully coincidental that both cats showed the lethargy and inappetite while being fed Wellness and have now regained their full vigor and health since not being on the food in 2 months.  Just thought I would pose the question.

Thanks for any comments or insights.

Ann


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on May 11, 2011, 11:38:14 AM
It's good to hear you got to the bottom of both of their symptoms. I know potassium is often a problem in cats with renal issues (like my Katey) and can make them very lethargic if stores are low. I don't know that I can speak to the issue myself because I had been feeding several brands including dry, so they didn't show those symptoms. I still occasionally feed Wellness for a change but not to the extent I had been. It may even be a case of one manufacturer having the problem and the others not, so depending on which you fed, you may have had issues. Wish I knew the full extent of the problem they had. There's always information held back from the public.


Title: Re: Wellness Canned Cat Food Recall
Post by: menusux on August 18, 2011, 12:34:42 PM
http://www.fda.gov/Safety/Recalls/EnforcementReports/ucm268464.htm

From the FDA Enforcement Report-August 17, 2011

PRODUCT
1) Wellness Canned Cat Food Turkey & Salmon Formula, 3.0 oz, 5.5 oz, 12.5 oz. Recall # V379-2011;
2) Wellness Canned Cat Food Beef & Chicken Formula 3 oz, 5.5 oz, 12.5 oz. Recall # V-380-2011;
3) Wellness Canned Cat Food Chicken Formula 3 oz, 5.5 oz, 12.5 oz. Recall # V-381-2011;
4) Wellness Canned Cat Food Turkey Formula 3 oz, 5.5 oz, 12.5 oz. Recall # V-382-2011;
5) Wellness Canned Cat Food Sardine/Shrimp/Crab Formula 3 oz, 5.5 oz,12.5 oz. Recall # V-383-2011;
6) Wellness Canned Cat Food Chicken & Lobster Formula 3 oz, 5.5 oz, 12.5 oz. Recall # V-384-2011;
7) Wellness Canned Cat Food Salmon & Trout Formula 3 oz, 5.5 oz, 12.5 oz. Recall # V-385-2011;
8 ) Wellness Canned Cat Food Beef & Salmon Formula 3 oz, 5.5 oz, 12.5 oz. Recall # V-386-2011;
9) Wellness Canned Cat Food CORE Chicken, Turkey & Chicken Liver, 5.5 oz. Recall # V-387-2011;
10) Wellness Canned Cat Food CORE Salmon, Whitefish & Herring, 5.5 oz. Recall # V-388-2011;
11) Wellness Canned Cat Food Kitten Formula 3 oz. Recall # V-389-2011;
12) Wellness Canned Cat Food Chicken & Herring Formula 3 oz, 5.5 oz, 12.5 oz. Recall #V-390-2011

CODE
1) thru 10) Best by dates from 14APR 13 through 30SEP13;
11) Best by dates from 10NOV13 through 30SEP13;
12) Best by dates from 10NOV13 and 17NOV13
RECALLING FIRM/MANUFACTURER
Recalling Firm: Wellpet Llc, Tewksbury, MA, by press release on February 28, 2011.   
Manufacturers: Simmons Pet Food, Inc., Siloam Springs, AR;
American Nutrition Inc., Ogden, UT
.
FDA initiated recall is ongoing.
REASON
Cat food subpotent for thiamine (B1).
VOLUME OF PRODUCT IN COMMERCE
21,606,827 cans
DISTRIBUTION
Nationwide, Hong Kong, Singapore


This is NOT a new recall but what's of interest is that the recalled Wellness cans were not only produced by Simmons but also by American Nutrition, and that they were distributed outside of the US also.


Title: Re: Wellness Canned Cat Food Recall
Post by: bug on August 18, 2011, 05:22:17 PM
There you go. I was using the ANI cans because they all didn't like the Menu-made ones. Strange how they didn't include Canada on their export list as all our cans were recalled, too.