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Author Topic: Another Virus  (Read 12094 times)
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Steve
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« Reply #15 on: March 08, 2011, 04:00:25 PM »

Unplug your internet cables and try booting up in Safe Mode again.

Press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears.

If you can get into safe mode successfully run your anti virus and see what happens.   If this doesn't work head to a tech shop. 

If you decide to stay with PC get a solid Internet Security Program that has Live Updates.  Which means virus definitions are automatically downloaded daily.


Network World
Wed, 03/02/11
Nasty Fake Antivirus
Aggressive malware leaves its victims dead in the water

I recently saw a demonstration of a more modern version of fake antivirus. The bad guys have made this scam more effective and sinister. When the fake AV appears on your system now you notice a steady progression with no way out. First, it shuts down your real antivirus and removes the icon from your system tray. It then shuts down any applications you have open, claiming that they may be infected. Finally, it blocks any file with a .exe extention so you can't open any processes. This blocks all of the things you would normally try to alleviate the problem. I tried launching pre-installed antivirus software to perform a system scan, opening Windows Task Manager to kill a process, and going into Windows tools to restore the system configuration to an earlier recovery point. All of these actions were blocked. Oh and don't bother re-booting the system. This won't help either.

Basically, fake AV launches a denial-of-service attack, making your PC absolutely useless. It reminded me of the insidious pop-up spyware and adware from the early 2000s. With this type of attack, even users who know better are tempted to buy the fake AV in order to get their PC, and their precious data, back. If you can open a browser and are willing to fight on, there are numerous downloadable tools that claim to overcome fake AV. Guess what? Many of them are just another kind of malware. Cybercriminals know how to kick you when you are down.

If you do get infected, there is actually a relatively easy way out. You have to reboot your system in safe mode (press the F8 key as you do), go into system tools, and then restore your system to an earlier recovery point. When this action is completed, I recommend updating Windows and doing a full system scan with your real AV immediately.

http://www.networkworld.com/community/node/71846

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Mandycat
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« Reply #16 on: March 08, 2011, 04:37:01 PM »

McAfee updates daily, and sometimes more than once a day, automatically.  But, you have to have the setting set for the automatic updates.  
« Last Edit: March 08, 2011, 04:38:48 PM by Mandycat » Logged
NedF
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« Reply #17 on: March 08, 2011, 10:00:49 PM »

If you do take your computer in to be fixed, make sure you tell them the most important thing is to retrieve all your data. Geek Squad has been known to wipe the drive and then reinstall windows, therefore losing all data. This happened to a friend of mine who lost all her pictures and she was quite upset about it.

If this is a laptop, unplug it and take out the battery and turn off your wireless so it doesn't try to connect to the internet. Let it sit for 10 minutes then plug it in and turn it on. Hold down the F8 key to start it in Safe Mode. If it allows you to start in safe mode, then run your anti virus program.
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JJ
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« Reply #18 on: March 08, 2011, 10:23:50 PM »

I had 1 of those also ,with flashing lights & warning sounds. Since I'm not really computer smart ,I did a hard shutdown [pulled the plug] & called my brother to get talked through a restart & scan. Some of them will download the virus even if you click to x out of the warning. It sounds like that happened to you. I hope you can find someone through friends or co-workers who can do that for you.
I had that happen also leslie and did same thing - hard shutdown. From Steve's post there is no X in the corner to close the box telling you you have a virus and when I couldn't close it - hard shut down.

Judy yours is first I have heard of a voice 'talking and telling' one that they have a virus. That probably through you off too.
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And nothing but happiness
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JJ
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« Reply #19 on: March 09, 2011, 09:39:08 PM »

Judy you mentioned your email a/c. By any chance did you receive any from UPS stating something to the likes of 'you had been sent a package and here was the tracking #" - which is in a zip file (UPS does not send tracking #'s in zip files, misspelled words and ending in .ru (as in from russia). The zip file contains a virus that has been doing what you describe to your computer. If you have a chance search for UPS fake email and see what they recommend to fix the problem if that is what happened to your computer from opening an email like this. (also mine was addressed to a bunch of other people besides myself that is strange right there)
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karvskitties
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« Reply #20 on: March 11, 2011, 12:53:18 AM »

Things I've learned from hard knocks, etc.

Even though I am on Vista, I have Windows Mail turned off.  Even though I have Office Professional 2007, I don't use Outlook.  On this account, there is no email access.  I use Yahoo email for this user account, and I have images turned off on all Yahoo email accounts.  I also have a Gmail account set up only for mailing objects from Calibre to Kindle.

On my other User Account, I still use Thunderbird mail.  I have it set to text only mode.  You can switch view to simple html for trusted sources only.  I don't open mail I don't know.  I have filters carried over from Outlook Express (whien I used to use that - those were the days), and can dump junk mail if it gets through.

I use Firefox with adblockplus and (the most important, though not pretty), NoScript add on.  Therefore, I can read a blog or link from here - and not have to worry about anything from the site.  On this User Profile, I have the older NoScript, it doesn't even allow redirections - unless I explicitly know what I am doing.

I have the McAfee firewall only (bought for use of 9.99 for year, special to Comcast Customers).  However, it is not playing well with my new Wireless, so there is no outbound report, vs the Router itself, which seems to be only recording inbound.  I also removed the trusted portion of the Ipv6 address added to the firewall during installation of the router, AND - due to recommendations, some things are shut down (don't remember what they are - because), the router can only be configured using LAN, which means I keep the ethernet cable handy for plug ins.

I use the free Avast antivirus (why not the free Norton with Comcast? Too many false positives - AND I'm sure Comcast is allowing those annoying continuous UDP tests through the firewall).

When the year comes up - I need to take time to RESET up the router, since it is using drivers on the Computer to run - and this is not good.  I will probably go with Zone Alarm firewall, and continue the free Avast.

But your browser and email are THE most important to ward off attacks.  I have IE (and I haven't updated it), set to not allow access unless is needed (just deny permissions, don't block - through firewall).  You do this by setting the firewall to SHOW smart recommendations, as opposed to Enable Smart recommendations.  Using firefox with the minimum Noscript - works wonders.  Also - on Amazon, some folks got a nasty from an ad - so in the forums - everyone was highly recommending AdBlockPlus - we don't even see any other advertisements on Amazon besides the site options itself.

This also provides a very clean Facebook experience.

It takes a little work (and I myself still need to do some), but its the best defense against folks just dying to compromise the computer.  PS - with this setup, it is impossible for email to be sent from my computer, since thunderbird is set on a standard User Account, and the nasty would have been sent to a different user account.  Of course, all User Accounts should have their own passwords.

Also, for the Laptops, when unplugging to clear memory - remove battery, and hit the power button several times for 15 seconds.  This tries to start up the computer, and dumps the memory.  Also - clearing out your pre fetch files once in awhile is a good clean up tool.
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JJ
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« Reply #21 on: March 11, 2011, 01:12:50 AM »

Also received a fake Fedex one today. Will have to probably dump that one a/c and set up another.
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And nothing but happiness
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ranger
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« Reply #22 on: March 11, 2011, 05:24:41 AM »

Oh boy karvskitties, I'm afraid I don't understand most of that Shocked.   I'm going to print this out and see if I can do anything on my own but I think I will need to find someone to help me. I will try to remove the battery though.  I'm afraid I am very techno challenged. Roll Eyes.  If I can get my Dell up again I'm still going to buy a MAC as soon as I can.

Oh JJ I didn't open any of those type of emails but I am really thinking that someone on one of the freecylcle groups I belong to is sending virus's because both times I had been to the website and answered an email there.  After the first one I stopped receiving emails directly and only got the daily digest but now I'm going to remove myself from them entirely.

Do you think I will have to get a new email address?
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caylee
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« Reply #23 on: March 11, 2011, 05:40:12 AM »

I always look at my account through webmail first. The webmail feature allows me to delete any emails that look like spam from my account before I download the mail to my computer.

Hugs
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catbird
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« Reply #24 on: March 11, 2011, 06:31:27 AM »

I use only online email services that are stored in the "cloud" and don't use my own mail client at all.  That way, like caylee, I can scan what's there before it gets downloaded onto my computer by opening.

Besides the fact that you know I'm going to plug Macs as inherently less vulnerable Grin, I have to say that Gmail seems to be the most spam-free email service I have ever found.  Whatever analytics they use seem to keep anything unsolicited from hitting my inbox.  You do have to put up with the Google ads on the page, which base themselves upon keywords in the text, but they are easy to ignore (and actually sometimes quite funny to see.)
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JJ
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« Reply #25 on: March 11, 2011, 07:05:29 PM »

Judy you probably would only need a new email if yours is listed on the freecycle site to prevent any further 'contamination' by any members on there.

I'm trying to trace why I'm getting these fake mails and for 1st time ever bought something from ebay and seems since then the fake emails started to happen. Going to have to dis-member myself from there and pay pal and see if they stop.

Really sucks that you have to go thru this again Judy. Wish you success in finally having everything up and running smooth once you get it all fixed.
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Your blessings be more,
And nothing but happiness
Come through your door
ranger
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« Reply #26 on: March 12, 2011, 08:36:35 AM »

OK so I'm at the library using a computer and I just checked my hotmail account and there is a nasty message and it came from a message I sent in reply to a freecycle request.  I was pretty sure that's where I got the virus and now I know.  I guess I will have to close that email address.  Does anyone know if i can safely move anything I want to save without bringing along the virus?
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lesliek
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« Reply #27 on: March 12, 2011, 10:48:04 AM »

I don't know the answer to that, but you should report the senders address to freecycle along with a description of the email & what happened.
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caylee
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« Reply #28 on: March 12, 2011, 12:54:58 PM »

I don't think there is really any way to close a hotmail account down other than letting it die a natural death by not signing into it.

But that aside, if you want to save anything and you want to be sure that the virus does not come along, you could do a copy and paste function either into another email account directly or you could open up word pad at the library and copy any files you want and either print them out from word pad or paste them into another email account from word pad.

Hope you get to the bottom of this problem.

Hugs
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JJ
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« Reply #29 on: March 12, 2011, 03:53:40 PM »

caylee has good suggestions for keeping the 'safe emails' that you want from the hotmail account. There is also USB flash drives you can buy for $15.00 which can be a 2GB which will let you save what you want onto them with using drag and drop that goes into the USB slot in the back of any computer whether desk top or laptop. I bought one to transfer from old to new computer and took all my mail, documents, etc. and put them on it-works great and is simple.

Also you can delete your hotmail account. Must have winXP or better to use the function. If you do not have any personal friends/family that email you there you can save off, copy/paste, use the USB flash drive, etc. and once you have all the things you want and delete what you don't then go into  your account and use the close my account feature. I tried it w/old computer and would not let me.

Once you close the hotmail account do not sign into it or access it with your user name and password or it will reactivate and you will have to wait to let it die a natural death as caylee stated.
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May your troubles be less,
Your blessings be more,
And nothing but happiness
Come through your door
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